Trudy P Claspill Community Champion

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Add this sequence of steps to your rule: The Lookup Issues action will search for the issues that have the same summary as the trigger issue and order them by their Created date with oldest one listed first. {{lookupIssues}} is set to the list of issues found by the JQL. The condition checks the size of the list to confirm…

Hello @admin You appear to be experiencing the functionality described as a result of this change request: https://jira.atlassian.com/browse/JRACLOUD-84582 ...which has lead to this new change request: https://jira.atlassian.com/browse/JRACLOUD-84585

Hello @Joe Red How many issues are you looking to update? You could use an Automation Rule to iterate through the issues, use a condition to check if the target field is empty, and update it with the data from the source field only in that case. Are you using Jira Server or Jira Data Center? This would definitely be…

Hello @Steve Chang Welcome to the Atlassian community. It sounds like the ucsd.edu email domain has been claimed by an organization that uses Atlassian Cloud, and they have imposed an authentication process for any users that use Atlassian Cloud account logins with that email domain. As a user or Product Admin you can't…

I have no ETA, as I am just another user of the Atlassian products. I am not an Atlassian employee. You can refer to the new feature policy information that is provided in the Feedback Policy field of the referenced issues.

Hello @Clarence Perryman Welcome to the Atlassian community. You appear to be experiencing the functionality described as a result of this change request: https://jira.atlassian.com/browse/JRACLOUD-84582 ...which has lead to this new change request: https://jira.atlassian.com/browse/JRACLOUD-84585

Thank you for that additional information. The backlog will show nesting of child issues only for sub-tasks under their parent issue. No other parent/child relationship nesting can be displayed in the Backlog issue list. You can see nesting of child issues under their Epics if you use the basic Timeline view available from…

I don't have a Slack environment where I can test this, so these suggestions are just guesses. 1. Try removing all the new-lines in the message so that it is one long string of text. Maybe the new lines are causing a problem. 2. Try adding a Re-fetch Data action before the Send Slack Message action. You may be encountering…

Is the board a Kanban board or a Scrum board?

Hello @plaristote Welcome to the Atlassian community. The MUTARC project was created after the Kanban and Scrum boards. I updated the filter used by the Scrum board to include the MUTARC project, yet none of the tasks from said project appeared on the board. Two debugging items to consider here: 1. Issue will appear on the…

Hello @Terry DeGraeve Welcome to the Atlassian community. Are you working with a Business, Software, or Service project? Is the board a Kanban board or a Scrum board? Can you provide a s screen image of what you see, obscuring the details so that we can see the issue types/icons for the items?

What issue event should trigger the link creation? It looks like you have an existing set of issues that have the same summary. Are you looking for a rule that you can run now to link those all together? Are you looking for a rule that will run whenever a new issue is created and look for other issues with the same…

It appears that you are working through the failing condition, which prevents sending an email, with @Bill Sheboy . I will leave you in his very capable hands on that effort.

Hello @David Llewellyn Welcome to the Atlassian community. The issue type hierarchy in Team Managed projects is: Epic (level 1) |-- standard level issues (level 0) - i.e. Story, Task, Bug |-- subtask level issues (level -1) When creating the Child issues, you can create those children only as issues type from the level…

Hello @David Tieman Each week Atlassian posts information about changes to their products here: https://confluence.atlassian.com/cloud/blog/2024 Changes that are rolling out don't hit all systems simultaneously. And this blog doesn't document absolutely every single change that is made.

Hello @Pasang Sherpa Welcome to the Atlassian community. I suggest you submit that question directly to the Billing team through this page: https://www.atlassian.com/company/contact/purchasing-licensing#/

Hello @Ernie Hassell Welcome to the Atlassian community. To store documents and other files in Jira you will need to create Issues and add those documents/files as Attachments on the issues. To share those issues with teammates, provide them with a link to the issue to which you have attached the files. One way you can…

Try adding the trim() function to remove white space at the start and end of the retrieved substring. {{issue.Description.substringBetween("a","c").trim()}}

I'm glad I was able to help you. If your problem has been solved with the help of our responses, please consider clicking on the Accept Answer button to mark your Question as Solved. That helps others searching the community find the posts that have validated answers.

This document describes the steps for creating Quick Filters. https://support.atlassian.com/jira-software-cloud/docs/configure-quick-filters/ This is the home page for all information about searching for issues and creating filters in general.…

Hello @Pushkar kumar Welcome to the Atlassian community. You can use a Free Jira subscription for as long as you want as long as you keep the licensed users count to 10 or less. You also need to make sure that the system is accessed at least once every 120 days. If the system has no activity for 120 consecutive days it…

@Laralu Please start a new Question to get advice on your scenario. Adding your question to another user's Question, which is almost 3 years old and for which they have already accepted an answer, is not an effective way to get feedback from the Community on your situation. If this user's post is relevant to your question…

Hello @suresh babu Welcome to the Atlassian community. For what type of project do you want to implement this? Get that information from the Type column on the View All Projects page under the Projects menu. At what point do you want to apply this restriction? Should it be applied when the issue is created? Should it be…

I'm a die hard cat person so it would have to be a tiger.

The addition of the "hover over username" kudos option is amazing!!! I love it! That makes it so much easier to give kudos vs. having to look up a user's name.

Hello @sooneel “स_न_” sharma Welcome to the Atlassian community. This is a community for the users of Atlassian's Jira product. We are not able to access any information about your account or your billing. If you have a question about bills you are receiving from Atlassian you can contact their Billing team for support…

Hello @Deepti Kizhakkeveettil Welcome to the Atlassian community. No, there is no way to do that. All users granted site admin access are considered equivalent by Atlassian.

Have you confirmed manually that a user exist that actually has the displayName for which you are searching? If the web response body is empty, that suggests no matches were found.

Hello @Carla Norman Please show us the steps you are using to set those variables. In the Description field is the text you are trying to extract at the end of a line of text, with additional lines of text following them?