Trudy P Claspill Community Champion

Which rule are you talking about? In my reply I've mentioned 3 different rules: 1. Initialize the dates on subtasks, based on the start date being set on the parent issue. 2. Update the end date of a subtask based on a manual change to its start date, maintaining the original duration of that subtask. 3. Update the start…

Hello @Andrea Unwin You can do that through Automation Rules. Are you familiar with Automation Rules? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ The first thing that you have to figure out is how will Jira be able to look at the subtasks and determine their order. Will you using generic…

What are the details of your Create Variable action? In addition, the article you referenced is for Jira Cloud, and it is apparent from your images that you are using Jira Data Center. The functionality of Automation for Jira is different between the two products. In Jira Cloud sub-tasks cannot be created directly within…

Hello @Harsha Shridhar What is the Story points value of the issue you changed? What is the Story points value of the Epic when this rule finishes? What do you expect the Story points value of the Epic to be when this rule finishes? According to the log output the Epic of the changed issue has only one child issue - the…

Hello @Ian Templeton Welcome to the Atlassian community. What type of field is "Assigned Team"? Is that a User Group Picker field? Do you have Jira integrated with a IdP so that you are getting user groups from an outside source that supports group/membership nesting? If so then you could use that to build a user group…

@Andy Gladstone I'll volunteer for Monday, December 16, 2024

The answer provided by @Duc Thang TRAN is very similar to mine. In both cases the text is not actually removed from the referenced field. The Advanced Compare is using the text in that field as a starting point and then modifying it "in memory" before comparing it to the specified value. No actual change is made to the…

Hello @Jasdeep Joga The Status change drop down will show all statuses/transitions that are valid for the issue and available to the user based on the workflow used by the issue type. It is possible to modify a workflow to hide transitions from users by using Conditions. That would affect the users everywhere that the…

Hello @Tomasz Osik What is the filter for the Kanban board for Project B? Based on my observations, if the board filter does not include Project A, then the Epics from Project A will not be available for filtering on the Project B Kanban Backlog screen, but they are available for filtering on the Project B Kanban Board…

Hello @Oliver Skelton I did a test with a sub-task also, and it worked. Can you show us the Workflow Scheme associated with the project? What I'm interested in is which Workflow is assigned to your sub-task issue type. Then I'd like to see the Workflow itself. Is there more than one transition path to the destination…

I just realized that my brain was not processing the image you provided correctly. My brain was thinking that was the Timeline view itself where you can add fields. But the image you provided is actually from the Plan Settings / Custom Fields. You do not need to add Story points to that configuration page in order to be…

Hello @nick Welcome to the Atlassian community. Has the Due date field been added to the Create Issue screen for the type of issue in the project where you are attempting to create the issue via API?

It does not necessarily need to be only projects or boards. Boards are based on Filters. What are the filters that the boards use? If any of the filters are constructed such that they do not explicitly reference projects, then Jira will evaluate the board filter to mean all projects in the instance should be considered. I…

Is the plan explicitly and only using Projects as Sources? Is it using Boards or Filters as sources?

Thank you for providing that reference. What that post is referring to is using a Select List field within each request type to specify the "subgroup". You would create that field and populate it with the choices you would want for the lowest level subgroup, and add that field to the Request type form. The customer would…

Hello @泽熙 李 Welcome to the Atlassian community. Do you have access to other projects in that same Jira instance? If not your team leader may need to ask the Jira Administrators to grant you access to Jira. To access a specific project you need to be assigned to a project role or a User Group that has permission to access…

It worked in my testing. If time had been logged directly on the issue then the transition would complete. Were you trying to to transition an issue where time was logged on subtasks rather than on the issue itself? Had you deleted the validator that was checking Time Spent so that the only validator was for Sum Time Spent?

Hello @Yin Welcome to the Atlassian community. When the issue is created are you setting Start date to a future date? Do I understand correctly that when that date actually arrives you want to transition the issue to a different status automatically? If both of the above are correct then what you need is a rule that uses…

Hello @Sarah Bizewski When you access the Automation Rules page you will see a tab labeled Templates. Select that tab to see several rule templates. The templates are organized in groups. One group is named Manage Completed Tasks. In that group are two templates that might suit your needs: * When all child issues are…

Hello @Naziya Parveen This is a known issue documented here: https://jira.atlassian.com/browse/MIG-1458 As documented in that issue the current solution is to contact Atlassian Support for help with fixing the links.

Hello @Steve Fitzgerald Columns in a board view are based on the Status of an issue, period. You can't base the column content on other attributes of the issue. You can add Quick Filters to select to display subsets of issues at a time. Or you could create Swimlanes to segregate the issues based on your criteria. In both…

Adding a clarifying point. Note that I'm not disagreeing with what @Mykenna Cepek has stated. I am only saying it in a slight different way. An issue has one and only one Workflow, which is applied to it based on its issue type and the configuration of its project. The Workflow determines the Statuses to which an issue can…

Sorry, yes, you're right. It would be accountId. The People field is the Team Managed project equivalent of the User Picker field that is used in Company Managed projects. I saw that you figured out the solution. Yay!

Hello @Tomasz Osik Are the parent and child task, including the task created by cloning, all in the same project? What type of issue is the Parent issue? What type of issue is the child issue? What is the project type? Get that information from the Type column of the View All Projects page under the Projects menu. How are…

Hello @Oliver Skelton What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. If you are working with a Company Managed project you can add the native Field Required Validator and check the Summation Time Spent. That will not provide a pop-up for…

Do you see Plans as a menu option? If so you have a Premium or Enterprise subscription. Otherwise, check with your administrators to find out what type of subscription you are using. When you said "baseline" I thought you might be talking about the "Timeline" features. The subscription is relevant to that. If all you want…

Olá, Bem-vindo à comunidade Atlassian. A configuração de um servidor de correio e de um manipulador de correio para criar problemas em projetos que não sejam do Service Management é descrita neste documento. https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ A especificação…

Hello @Jean Francois Gelinas How is the issue you want to modify getting created? Is that done manually, or are you trying to automate the creation of the issue? If the issue has been created manually, then the manual creation of the issue will trigger this rule because it uses the Issue Created trigger. If that is not…

Thank you for that clarification @Natasha Richardson . That is helpful. Since you are trying to create a Condition to apply this to evaluate an issue you have already gotten in the rule, my suggestion is one alternative that should work in your rule context. If the solution had to be JQL then I would have to spend more…

Hello @lila Can you open PLAYG2-2 and edit the story points directly in that issue? The Story points field needs to be available for editing directly in the screen for the issue you are trying to change, in order to be able to change the value through the Child Issues display. (For future reference, when you update a post…