Trudy P Claspill Community Champion

Hello @bilyana_karayaneva To get the widest visibility to your question in the Community please create a new Question post. When you add to an existing post the only people who see your addition are the original post author, the people who previously responded, and people that are Watching the post. On a post that is over…

I'm glad you found the solution. I'm sorry my response was not helpful. I misunderstood what you wanted. You asked for a filter, but what you actually wanted was to customize the card display by adding a field to it. That is different than wanting a filter.

Does the JQL work when you don't add "NOT" to it? Or does it not work then also? What is the symptom of "not working"? Do you get an error message? If so, what is the error message? Jira JQL does not natively have a function to get what you want through a filter. That would require a third party app. Are you able to get…

Hello @박유림 Welcome to the Atlassian community. Jira Cloud does not support adding an input field to specify a date and then have the board issues filtered based on your entry. You can add custom filters that are JQL statements where you can explicitly define a filter based on a date field and explicit dates.

Hello @Phoenix O'Connell Welcome to the Atlassian community. Does the JQL work if you do not add "NOT" to it? "commented" does not appear to be a native JQL function based on the documentation found here: https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/ Do you have a…

If the client is able to access the specified site directly from their workstations but the error occur when they try to use your app, to me that suggests the problem has something to do with your app. You could suggest that they try from other browsers, try clearing their cache, and try from a private browser window such…

Hello @Dave Stillwell To enable us to help you, please provide screen images showing the rule you've constructed, and the details from the rule execution Audit Log.

Hello @Erica Robinson On the Rule Details page there is a check box for allowing/disallowing the rule to be triggered by actions taken by rules. Check that box so that when the rule changes the Capacity Category of the children at one level, then that will trigger the rule to run again where those child issues become the…

Hello @Deloitte RS Team Welcome to the Atlassian community. Is the instance one of multiple instances within an Organization? How are the user accounts managed? Does your company own the email domain that is used by the clients' Atlassian accounts? Is an IdP in use for provisioning users?

Hello @Matt Karel Welcome to the Atlassian community. There is not a native JQL method to satisfy your requirement. Do you have any third party apps that extend JQL capabilities, or are you open to acquiring an app?

@MF I see you have your own post already: https://community.atlassian.com/t5/Jira-questions/Email-notifications-are-off-until-tomorrow/qaq-p/2846364 Look for answers there. Adding to a post that has an Accepted Answer from over 2 years ago is a less effective method for getting help. Only the original poster and people…

Hello @Oscar Leonardo Rojas Garcia Welcome to the Atlassian community. What type of project are you using? Get that information from the View All Projects page under the Projects menu. There are Company Managed projects and Team Managed projects. The method to change the workflow is different between these projects types.

I don't know if a third party app that would meet your specific requirements. I have never needed to support that specific requirement. There are many third party apps available from the Atlassian Marketplace that support custom reporting needs. Have you done any research there to see if there is one that will meet your…

Hello @Erin McCutcheon Welcome to the Atlassian community. There is not a maximum number of Dashboards, but there is a limit on the number of gadgets that you can include in a Dashboard.

Hello @Sundar Padmanabhan The Two Dimensional Filter Gadget is designed to give you a count of issues based on the values in two fields. The fields you can select can be only fields that have a limited and defined set of values, like selection list fields, label fields, and checkbox fields. What are you trying to…

Hello @Christopher Carvalho Is the client accessing your app through Jira or directly through a separate interface? Is that site name the same as the Jira site that the client uses? Is there confirmation that the specified site is directly accessible? Does your app run on a separate host, with networking separate from the…

Hello @Jawondolyn McAllister Welcome to the Atlassian community. Can you provide more information about your use case? Are you trying to integrate Jira Cloud and Microsoft Jive? Are you trying to display Jive data in a Jira board? What have you done so far to establish the integration? Can you provide links to any…

Hello @Saad Zahid Welcome to the Atlassian community. The error message says: Version 6.2.x is an older version than 6.14. You'll need to upgrade your Confluence Server instance to 6.14 at least to use the Space Import option. Or upgrade to 6.15.1 and then you can use Confluence Cloud Migration Assistant to migrate the…

EDIT: @Bill Sheboy shared the same answer faster than me ;-) I'll just leave mine here for posterity. Hello @Aaron Eden Welcome to the Atlassian community. What are the details of the two Create Variable actions? One problem with your rule is that at the point you are using the For Subtasks branch, the focus of the rule is…

@john.monteith It is not possible to create a Branch inside of another Branch. Notice that FOR is not available at this point. @Stacey Jones Welcome to the Atlassian community. You will need to add a separate branch to your rule to change the focus to the "sibling" sub-task: Use the For: Related Issues: JQL option and a…

Hello @Diane Fahr Whenever you ask for help with an Automation rule, it will enable us to help you more effectively if you provide screen images that show the full automation rule, the details of each step, and the output from the rule execution audit log.

Hello @John Welcome to the Atlassian community. The only people that can view issues in a Jira Software or Jira Business project are licensed Jira users that have been granted access to the project(s) containing the issues. If you allow Anonymous access to your Jira projects then the issues could be seen by anybody on the…

Hello @patrick_sullivan Welcome to the Atlassian community. There is not a native filter that will do that. There is a function that can return all the issues under another issue in a hierarchy, but that works for only one issue at a time specified by issue key. You can use the portfolioChildIssuesOf() function for that.…

Hello @Richard Allen Welcome to the Atlassian community. Jira does not store information about the source project template used for creation of a project, so there is no method to get that information. If you want a new Company Managed project to have the exact same configuration as an existing Company Managed project, and…

I'm glad you figured it out!

Hello @Alethea McLoughlin Welcome to the Atlassian community. Are you familiar with creating Automation Rules? Have you tried creating rules that match your scenarios? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ Boards are just a way to visualize and manipulate issues. They display issues…

Hello @Lorraine Marsh @Dainal Thomas is incorrect. For a Team Managed project it is not possible to customize the fields shown on the cards. There is a change request about that here: https://jira.atlassian.com/browse/JSWCLOUD-17336 It is also not possible to add drop down filters, like the built in filters for Epic,…

Hello @Lucila Welcome to the Atlassian community. I have noticed in some browser that my identity gets cached in the browser. Some things you can try are: - clearing your browser cache - use a different browser application - use a private window for the browser when you want to use the admin identity, i.e. a Chrome…

Hello @Fredrik Nilsson Welcome to the Atlassian community. That is not possible with the native quick filter capabilities. You would have to build a separate set of Quick Filters to meet each of those needs.

Hello @Ralph Balita Welcome to the Atlassian community. Are you using an Automation Rule to create the Test issue automatically when the issue transitions? If so, please provide screen images showing that entire rule. We will then be able to advise you on how to change it to meet your requirement. Do you use a link type…