Trudy P Claspill Community Champion

Hello @Giancarlo Fiorletta I wrote an article on the topic of updating dependent task start and end dates when a predecessor task end date changes, using an automation rule. You may find it helpful. https://community.atlassian.com/t5/Jira-articles/Updating-dependent-task-s-dates-when-predecessor-task-date/ba-p/2816977

Hello @Emma Hernandez Have you tried typing the entry you want, and does that filter the list to display entries that are not initially displayed?

Hello @Kerstin.Hares You could use the Field Value Changed trigger and select the sprint field. Then add a Condition / JQL Condition with the JQL: sprint in openSprints() An issue can be in only one Active or Future sprint at a time. If the Sprint field has been updated and the issue matches the above JQL, then the issue…

I did some more testing with a start date that was more than the specified number of weeks in the past; i.e. status changed to Done during ("2024/10/07",3w) order by key asc Like you I found that the results of the above was more issues than if I replaced "3w" with the actual date three weeks from the start date. So my…

The test reflect what is documented in the accompanying study materials. It takes time to update the materials and the tests. It is not necessarily feasible to keep them aligned with the latest updates given the speed and frequency of changes that happen in the live products.

Hello @Lloyd Bullard Scrum boards created from filters that include Team Managed projects are not able to display the subtasks for Team Managed issues. There may be a change request about that, but I'm not currently finding one. Regarding your secondary issue where you said the subtasks used to be visible in "sprint 3", is…

Thank you for the additional information. Can you provide more information about the problem you are trying to solve by limiting the number of issues assigned during a week? Who manages the assignment of issues? If the assignee is not intended to have more than 5 issues in a week, shouldn't the people managing the…

The link I provided appears to have a blank space rather than a period between jira and atlassian I don't know of a method to make the text turn red.

It is possible that Atlassian deployed and reverted some change.

Bonjour, Bienvenue dans la communauté Atlassian. Vous devrez vous rendre sur https://admin.alassian.com. Là, vous devrez révoquer les licences allouées aux utilisateurs pour Jira jusqu'à ce qu'il y ait 10 utilisateurs sous licence ou moins. Ensuite, vous devriez pouvoir changer votre abonnement en abonnement gratuit.

Hello @Sara Marques Welcome to the Atlassian community. In the global settings for time tracking you can define the number of working days per week and working hours per day. This is a global setting so it would affect all projects using time estimations. With the Free subscription that is the only native option available…

Hello @Martin Maida With ScriptRunner for Jira Cloud you cannot use issueFunction in the native locations where JQL can be used. Instead you need to go to the Enhanced Search screen that is available from the Apps menu. Refer to this documentation for more information:…

Você precisará acessar https://admin.atlassian.com e revogar licenças de usuários para reduzir o número de usuários licenciados para 10 ou menos. Em seguida, vá para a página Faturamento e use a opção Gerenciar assinatura para tentar alterar seu tipo de assinatura de volta para Gratuita. Dependendo de há quanto tempo seu…

Hello @Ismael @Bill Sheboy provided you with a solution path to explore - using the Send Web Request action in an Automation Rule to call the Rest API.

Hello @Adria Alonso You would need to: * Create a custom field for storing the last value assigned to the priority field. * Create an Automation Rule triggered by a change of the Priority field. * In that Automation Rule use an Edit action to set that custom field to the previous value of the Priority field using the Smart…

The reason the issues in the "New" status are not appearing in the Backlog is because the filter for the board is excluding them with the clause "AND status != New" Eliminate that from the query, and map the "New" status to a Column, and then the issues will be visible on the board and in the Backlog.

Thank you for that additional information. In that case the rule you have will work for updating the Odyssey issues also. You need to make sure that on the Rule Details page the box is checked for "Check to allow other rule actions to trigger this rule."

Hello @Stephanie Discerni Welcome to the Atlassian community. How have you created the relationship between the Epics and the Odysseys? Are you using a Premium or Enterprise subscription? Has the issue type hierarchy been modified so that when you are in an Odyssey you can Add a Child to it that is an Epic type issue? Or…

Creating a project as a Jira Administrator does not necessarily assign the creator to the a role that has the Administer Project permission. Possibly the creator may be assigned to the Administrator role in the project. In Company Managed projects the Permission Scheme can be modified to change the roles/groups to whom the…

Team Managed project workflows are managed directly in the project. Go to Project Settings. Select Issues. Click on the issue type for which you want to change the workflow. Click the Edit Workflow button in the upper right corner. Modify the workflow and save your changes. Refer to…

Hello @Fernando Berlanga Welcome to the Atlassian community. What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. If it is a Company Managed project then a Workflow is activated when it is associated with an Issue Type in a Workflow Scheme, in…

Hello @Fernando Berlanga Welcome to the Atlassian community. New Status values can be added by clicking the gear icon near your avatar, selecting Issues, then working through the Statuses page https://support.atlassian.com/jira-cloud-administration/docs/configure-statuses-resolutions-and-priorities/ To add the status a…

Hello @David Watson Welcome to the Atlassian community. Did you review your junk/spam email folders? Do you have any outdated processing rules for messages you receive that might have done something with those emails? If you used an employer managed email account could the email provider have blocked your receipt of the…

How are you creating the projects? Company Managed projects can be created only by Jira Admins, unless a third party app or other custom integration has been implemented. Can you provide the steps you execute and screen images showing your process for creating a project? Without customizations non-Jira Admins might be…

"Project Settings" will appear for you only in projects where you have the Administer Project permission. If you don't have the Administer Project permission for the project, you won't be able to access the information about project roles or permissions I did not say there was a Permissions option when you access a board's…

Hello @MA I believe you mean "Team" Managed rather than "Time" Managed. Here is one reference on the differences. https://support.atlassian.com/jira-software-cloud/docs/what-are-team-managed-and-company-managed-projects/ There are additional links on that page to more information. As mentioned on those pages one…

Hello @Victor M Valencia Mejia Customers can see issues in the customer portal if the following conditions are met: 1. The issues are in a service management project to which the customer has access. 2. The issues have been assigned a Request Type that is visible on the portal. 3. The issue Reporter is the customer, or the…

Hello @mdarco Welcome to the Atlassian community. It depends on whether you are working with a Company Managed project or a Team Managed project. Get that information from the Type column on the View All Projects page under the Projects menu. For a Company Managed project the choices available in a selection list are…

Hola, Bienvenido a la comunidad Atlassian. La capacidad de eliminar archivos adjuntos sobre un problema depende de los permisos que se le otorgan para ese proyecto. Consulte con el administrador del proyecto para obtener ese permiso.

Hello @Alex Boghossian , Given that you are working with a Scrum board, Done issues will display until the Sprint is completed. You could use a Quick/Custom filter to toggle the display of the Done issues.