Trudy P Claspill Community Champion

Hello @dsaveri Welcome to the Atlassian community. Have you considered/tried using the "IF or ELSE" condition structure rather than using code? Is this related to your other post here? https://community.atlassian.com/t5/Jira-questions/Comparing-multiselect-fields-between-issue-and-parent-of-issue/qaq-p/2897961

For a board created from a filter those estimate bubbles will reference only the native Story points field used in Company Managed projects. Team Managed projects use the Story points estimate field instead. Boards created from filters cannot reference that field in the Estimate bubbles. The native Story points field is…

Hello @bruno_bobichon You don't have to use Automation for that. You could create a Saved Filter that compares currentuser() to your "owner" field. You can then instruct each person to subscribe to the filter to receive the list on a scheduled basis. Refer to…

Hello @Gur Singh Kaur You cannot change the Customer Care project type. That is not a feature available in Jira. If the project needs to be a Team Managed project you would need to create a new project of that type and move the issues to it. That can be problematic and result in data loss. Refer to…

Hello @Erman Melunovic There are two actions available for creating issue. One is named "Create Issue". The other is named "Create Issue with a request type" It looks like you are trying to use the first one -:"Create Issue". To set the Request type in the same action where you are creating the issue you need to use the…

Have the users logged out and back in since you made the change? Have you confirmed that the are not members of user groups that still have the permission? Have you granted permissions to Anonymous users?

Hello @mohit jangid Yes, the content created by that user remains in Confluence with the same permissions it has before the user was deactivated. Refer to https://support.atlassian.com/confluence-cloud/docs/what-happens-when-an-account-is-deactivated-vs-deleted/

Hello @Harpreet Kaur Welcome to the Atlassian community. Are you referring to the account you use to login to Atlassian Cloud products? Or are you talking about a product subscription that you started,that resulted in creation of a site? i.e. https://something.atlassian.net

Hello @光野　かおる What type of project are you using? Get that information from the View All Projects page under the Projects menu. The example you provided would work only for a Team Managed project. If you are using a Company Managed project you would set a default value in the Context configuration for the field. Refer to…

Hello @Margi Shah Welcome to the Atlassian community. Refer to this documentation: https://confluence.atlassian.com/jirakb/how-do-i-add-a-technical-or-billing-contact-to-my-account-432800062.html Also be aware that this is a public forum. You should not post anything here that you don't want available to everybody on the…

Hello @Diego Martínez Your post tags say you are using a Cloud deployment which would indicate you are using Jira Cloud - the software as a service product. But your tags also include jira-data-center. Which product are you actually using? If you click on the Help button in Jira and click About Jira, what information do…

Hello @Gabe Cz It will help us help you if you provide the following: 1. Screen images that show your entire rule. 2. The details of the step where you are trying to extract the information from the comment, and any step where you use that information. 3. The output in the rule's Audit Log when the rule runs 4. A copy of…

Hello @philip_weiss I recommend that you contact the vendor of each app to ask them how you can get usage information.

Hello @Sathishkumar Sundaram There are a couple of problems that need to be addressed. When you use a smart value as input to a function you should not put curly braces around it. So you could use your variable thus: ...(variableName) The second problem is that variables are strings. You can't change the variable storage…

Thank you for that additional information. And what is indicating that the rule is not working as you expect it to? A challenge with using the Create Variable action in rules is that the variable will cease to exist when the context of the rule shifts. It would be very helpful to us if you could provide screen images that…

There are two methods that can possibly be used. 1. Remove the user's permission to comment on issue at all in the project. Then they will not see the Comment field in transition screens. But they won't be able to enter any comments at all. 2. Use a workflow property on the status the issue is currently in (not the status…

Hello @Francesc Juventeny When you see "Team-managed service management" as the project type that does mean the project is Service Management and uses the Team Managed architecture for managing permissions and customizations. When you see just "Service management" as the project type that means the project is Service…

Hello @Samira Welcome to the Atlassian community. You can learn about the Atlassian Certifications that are available from the Get Certified page in the Atlassian University site. https://university.atlassian.com/student/activity/2227506-certifications#/page/670e956da1887954d1e6d3db There is not a certification that is…

Hello @Mallory Phillips Welcome to the Atlassian community. The ability to add items in Confluence is set at the Space level in Space permissions. https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/ Have you reviewed the permission assigned to the user for the relevant Spaces? The ability to…

Hello @Max_Clark I don't think I have understood your scenario. You said you want a confirmation pop-up when an issue transitions. For a company managed project that can be done by creating a custom screen and associating that screen to the transitions. Can you clarify the points you made about creating a transition…

Hello @Charisse Robison You said this represents multiple "projects" in the same sprint. Do you mean the data is coming from multiple Jira Projects? If so, are al the source projects Company Managed Software projects? Can you show an example of one of the issues that shows no story points in the backlog? Obscure…

@Timothy Metivier Given that this post is almost 9 months old I suggest you start your own brand new post to get wider attention on your question. Click the Ask the community option in the menu bar at the top of the page. Provide details about your environment and scenario. Provide screen images of what you have tried and…

Hello @dsaveri Welcome to the Atlassian community. I assume you are trying to do this within an Automation Rule. If do, it will help us advise you about changing your automation rule if you provide us with screen images that show us your entire rule, provide the output of the rule execution from the Audit Log, and tell us…

Hello @Erman Melunovic If you can respond inline to our answers that will help us keep track of how your are responding to our advice and answers we provide to your new questions. You said: "create issue with a request type" isn't working now because I can't provide a description and I can't use request participants.…

If you want to install third party apps for your Jira instance you will need to work with the administrators of your Jira instance. Adding apps requires elevated permissions since it can affect your bill.

Jira does not have a native Dashboard gadget that can present the data in that manner. That output is similar to a "board" display. Have you looked at creating a board to show the data instead? https://www.atlassian.com/agile/tutorials/creating-your-agile-board Natively Jira does not have any gadget to directly display an…

Hello @Eli Albert Is this for Company Managed projects or Team Managed projects? Are you using a globally defined custom field with Contexts, or a locally defined custom field within Team Managed projects? I don't believe there is any native/simple Automation action for what you want to do. I think the solution would…

Hallo, Willkommen in der Atlassian-Community. Sie müssen die Aktion „Problem mit einem Anforderungstyp erstellen“ anstelle der einfachen Aktion „Problem erstellen“ verwenden. Mithilfe der Option „Problem mit einem Anfragetyp erstellen“ können Sie den Anfragetyp festlegen. --- Hello, Welcome to the Atlassian community. You…

Hello @Chandrashekar Nyathappa Welcome to the Atlassian community. You can find documentation about creating Jira Dashboards here: https://support.atlassian.com/jira-software-cloud/docs/work-with-dashboards-in-jira-cloud/ Do you want a count of issues under each status or do you want the information from each issue under…

@Martin Vali I have not heard of any such plan. Atlassian tends to focus on new features that are not already available through some work around or third party app. You could search their public backlog to see if such a change request exists: https://jira.atlassian.com/secure/Dashboard.jspa