Comments
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Hello @Danielle David What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. If the project is Team Managed the the Project Administrator can set a default value for the Description field. If you are working with a Company Managed project you…
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Hello @k_jayalal Welcome to the Atlassian community. Have you tried another browser app. Have you tried changing the zoom setting for your browser window? Can you provide a screen image of what you see?
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In Atlassian Jira the assumptions are * The scope of an Epic is larger than the time box that is allocated for a sprint. * The scope of the Epic will be broken down into smaller work efforts (i.e. child Story issues) that can be completed within the time box of a sprint. * You assign to a Sprint only the work items that…
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I initially looked there too. I'm a bit surprised that it isn't in that location. Kudos to you for finding it in the updates blog!
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Olá @JIRA Disk & Tenha , Bem-vindo à comunidade Atlassiana. As solicitações deste e-mail geraram problemas? Você tem outros usuários no mesmo domínio desse e-mail que podem criar tickets enviando e-mails? Você adicionou a conta ao projeto com a regra Cliente do Service Desk? --- Hello, Welcome to the Atlassian community.…
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@Connor Did you check the More option for the content item in the sidebar on the left, or are you check the More option on the page itself (in the upper right corner)? The image I provided in my response is from the sidebar, as the update describes. I did not find the option under the More button in the upper right on the…
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Olá @Jaqueline da Silva Nicolau , Você está trabalhando com um projeto de gerenciamento de serviços gerenciado por equipe ou com um projeto de gerenciamento de serviços gerenciado pela empresa? Encontre seu projeto na página Exibir todos os projetos no menu Projetos e informe-nos o que ele diz na coluna Tipo. O campo "Tipo…
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Hello @Victoria Vlad Can you provide a more complete screen image showing for which field that list is being generated? Is it the Status field or the Resolution field? The statuses available depend on the workflow that is associated with the issue type. Things that can affect the available statuses are: - which statuses…
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Did you add the Conditions to the workflow transitions as I specified? With those conditions only one transition or the other should display, based on the value of the ABC Team field.
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Well, the first thing I note from your screen images is that the graphics indicate you are using Jira Data Center (or Server) rather than Jira Cloud (which is in your post tags). What version of Jira are you using? Click on the question mark button in the upper right near your avatar, select About, and let us know what…
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Does your workflow support transitioning to the "Ready for QA" status from any status other than "Code Completed"? If so, do these same restrictions need to apply, or is it only on the transitions between those two statuses? If only for the transition between those two statuses then you may be able to accomplish this with…
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Enclose each filter within parentheses (excluding the ORDER BY portion) and then use the OR operator (project in (A, B, C, D, E) AND status in ("To Do", New) AND issuetype = Bug) OR (project in (X) AND issuetype in (Bug, Improvement) AND status in ("To Do", New) AND labels in (Software, software)) ORDER BY priority DESC…
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Have you examined the Audit Log for the rule? If you are using the Issue Created trigger the rule should be triggered each time an issue is created in the project. The Audit log will have an entry for each time the rule is triggered. If you expand that it will have information about that specific execution of the rule,…
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Hello @David Corlette Is the problem that you think you should see the Automation button at the top of the page but don't? You're post is a little confusing where you state that the page says 4 things must not be true. I think your looking at this part of the document: Let's flip that script. In order to see the Automation…
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Hello @Siobhan Kelleher Is the field you want to check expected to be filled in within the transition screen, during the transition? Or is the field expected to be set prior to attempting to change the issue Status? If the former, there is no native functionality to do that. If the latter, maybe something can be done with…
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Hello Daniel, Thank you for that additional information. Those screen images look like they come from the Trello product rather than the Jira product. Can you confirm which product you are using? If you are using Trello, then I will move your post to the Trello Questions forum to ensure the right audience sees it and helps…
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There are two customization structures for Jira Cloud. One is for Company Managed projects, where must of the customization have to be managed by a Jira Administrator. The other is for Team Managed projects, where the customizations can be managed by the Project Administrator. Only one system-provided Story points field is…
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Hello @PwrPros Inc_ The issue type hierarchy for Jira is Epic |-- standard issue types |-- subtask issue types For an issue at a given level, its parent issue must be of a type from the level directly above, and its child issues must be of a type from the level directly below. So, no, subtasks cannot be created directly…
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Hello @Daniel Newton Welcome to the Atlassian community! Can you provide the exact steps you are executing to "make a new card" and "make a template"? I am unclear about the actual functionality you are using. Providing corresponding screen images for the steps would also help.
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Hello @Sivaprasad Varma Danthuluri Welcome to the Atlassian community. When you are using a board with the Backlog screen enabled, you cannot display the Epic cards in the Backlog list. They are displayed only in the Epics panel. What problem are you trying to solve by having the Epics in the Backlog list?
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Hello @Tim Horst Adding to what others have said... The issue type hierarchy (the first image you shared) can be changed only by a Jira Administrator. If your Scrum master is not also a Jira Administrator they could not have made the change on their own. The page displays the issue type hierarchy from highest level to…
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Hello @Augusto Romaniuk Welcome to the Atlassian community. Check the Issue Layout for that issue type in that project. It is possible to place fields in an "Hide when empty" section in the Layout, in which case if the field has no value it would not immediately display on the issue. And the empty fields will show up in…
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Hello @David McKinnon Welcome to the Atlassian community. The default Issue Type Hierarchy in Jira is Epic |-- "standard" issue types (i.e. Story, Task, Bug) |-- subtask issue types In this hierarchy you can create child issues only of the hierarchy level below your current issue. You mention that your Project Types are…
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mentions in comments, comment body sent in email through Automation, shows user account id - Can that be changed? I am not aware of a way to change that. The email shows the account ID whether the format is html or plain text. The only method I can think of would be to parse the comment body and do your own steps to…
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I believe it depends on whether or not the products were on a Free subscription or a paid subscription.
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The Atlassian CMM says they have no backend method to empty the Dashboard trash. A change request has been opened about providing a way to empty the Dashboards trash. https://jira.atlassian.com/browse/JRACLOUD-85559
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Not immediately following the billing cycle. The products are deactivated after the billing cycle ends, but the data is held for another period of time just in case you change your mind and want to reactivate and restore the products.
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Great! And if you ultimately find that my responses have helped you solve your problem, please consider clicking the Accept Answer button at the top of the response thread. That will mark your question as Solved which helps others searching the community find posts with validated solutions.
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Hello @andrejkovicovar Welcome to the Atlassian community. If you are referring to the dots on card when you are viewing the cards on a board, those are a visualization of how many days the card has been in the column. It is not a one-for-one representation; it is not one dot for each day. If you hover over the dots you…
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Hello @Davina Legah Welcome to the Atlassian community. Please clarify this statement: it will create a copy of that issue in the new project board Issues are contained in Jira Projects. An issue exists in only one Jira Project at a time. A board is just a method to visualize issues. Boards select the issues to show based…
