Comments
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Hello @Hina Imtiaz Into what type of project are you importing issues? Get that information from the Type column on the View All Projects page under the Projects menu. If you are working with a Team Managed project, then it is not currently possible to set the parent Epic for a child issue via CSV import, as per this…
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You're welcome. If my response had addressed your question, please consider clicking on the Accept Answer button above my response thread to mark your Question as Solved.
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No, you cannot display the items based on Priority in the built-in board in a Team Managed project. They can only be displayed based on Rank in that board. You would have to manually change the Rank of the issues (by dragging and dropping the issues) to order them in a way that aligns with their Priority values. As I…
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Hello @Mareli Can you provide a link to the reference document where you found toMillis? I'm not finding that in the documentation for Smart Values that can be used with date and time fields. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ millis can be used as a unit of measure in the…
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Hello @Bernard CATTIN Welcome to the Atlassian community. Is the project a Team Managed project or a Company Managed project? Get that information from the Type column on the View all projects page under the Projects menu. For a Team Managed project you can modify the available permissions for Roles within the project.…
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Hello @vykalra Welcome to the Atlassian community. This syntax should work: { "fields": { "customfield_10100" : "{id}" } } Replace customfield_10100 with the identifier for the Team field in your instance. Replace {id} with the ID value of the Team.
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Hello @Danilo Biazotto da Costa Welcome to the Atlassian community. Custom filters on boards can only change the issues displayed to a subset of what was selected by the board filter. You cannot use custom filters to change how the issues are ordered/sorted on the board. That is managed within the base filter of the board.…
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Hello @Olivia Medina I know that topic has come up before. I'll see if I can find the details/change requests related to it. ...
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Thank you for sharing those images. What type of field is Linked Risk? If it is a Paragraph/Text field where you can type in text and paste in URLs, then that is not truly linking the issues together. If you want to link the issues so that each will show the other then you need to use the Link Issues functionality.…
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Hello @Marc-Olivier Girard Welcome to the Atlassian community. Can you provide a link to the post you referenced? Can you provide screen images showing us the board you have created? Because you mentioned the "filter results" gadget I think that perhaps you have created a Dashboard.…
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Hello @Danilo Biazotto da Costa Welcome to the Atlassian community. For a Team Managed project you cannot change the field used for ordering the issues. It is locked to displaying the issues ordered by Rank.
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Hello @Omri Zeman Is this Automation not working as you expect? What results do you expect? What results do you get? What information is provided in the rule execution Audit Log?
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Hello @Amisha Puri Welcome to the Atlassian community. To help us understand your problem, can you provide screen images showing the issue in the Project A board and the linked issue in the Project B board?
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Hello @Or Koth Welcome to the Atlassian community. The image you have shared appears to be the Timeline from a Business/Work Management project. Can you confirm that is correct? You can find the project Type information on the View All Projects page under the Projects menu. If so, based on my experience the color of the…
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Hello @Christian Mooser What type of project are you using? Get that information from the Type column on the View all projects page under the Projects menu. If you are working with a Company Managed Software project then you can add up to three fields to the Card Layout in both the Backlog view and Board view separately.…
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Hello @Greg Clayton Welcome to the Atlassian community. JQL has an ORDER BY clause. With that you specify the field that you want to use for ordering the issues, and whether you want the order to be descending or ascending. You can only specify fields that Jira is natively capable of determining how to order the content. I…
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Into what type of project are you importing issues? Are you trying to create the Epic and the child issues during import, or do the Epics already exist in Jira before the import? Are the Epics in the same project where you are trying to create the child issues? Can you provide an example of your import data, and details of…
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@Danilo Simić What type of project are you adding the issues to? Does the Epic you have specified in the Parent field already exist? Is the Epic in the same project where you are trying to add issues through importing? @Pallavi Swamy if you are having the same issue please provide answers to the same questions, an example…
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When you hover over the dot it shows the counts above the chart, as in the images in my last response. If you actually click on the dot it will show data in a pop up next to the dot. What do you get when you click on the dot? In the images you provided I only see examples of you hovering over the dot.
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It is not advisable to use that method @Vikrant Yadav If there is a mismatch in Required Fields or available Statuses between the original and chosen issue type then attempting to change the issue type through the Edit Issue action may fail or have unexpected results.
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Hello @Rajesh_Kumar Thank you for clarifying the requirement. Let me repeat it back to make sure I understand. You want all tickets that have the same Date to have their Number field set to the total count of tickets that share that date. You want to check what that total count is. If it exceeds a specified limit, action…
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I don't have a data center instance to try this, but what if you use originalEstimateSeconds instead of originalEstimate?
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What are the smart values you are using when printing "estimate" and "log"?
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Looking at the endpoint you mentioned: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-user-search/#api-rest-api-3-user-search-get I see this in the description: Privacy controls are applied to the response based on the users' preferences. This could mean, for example, that the user's email address is…
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Hello @Gareth Ivatt Which API endpoint are you using to get the user information? I would start by reviewing the documentation for that endpoint to see if a) the API is capable of returning the information and b) you are using it correct such that email address would be included in the output.
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Hello @Sivaram Reddy Welcome to the Atlassian community. You will need to talk to the administrators of the Jira instance you are accessing. Depending on the project type and how they have configured their system, the Project Administrators may be able to give you the access you need. Or they may need to escalate to the…
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Hello @samiekhan1954 Welcome to the Atlassian community. This is a user community, not a direct line to Atlassian support and billing. To contact the billing team visit this page: https://www.atlassian.com/company/contact/purchasing-licensing#/ You should also edit your post above to remove your phone number. This is a…
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Also, becoming a Watcher on issues may result in you getting other email notifications, not only notifications for Comments. If you want to learn more about Notifications configurations refer to https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/
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If you have been granted the Make Bulk Changes global permission then you can use issue searching/filtering to get a list of issues you want to watch and then use the Bulk Change function to add yourself as a watcher of the specified issues. https://support.atlassian.com/jira-software-cloud/docs/watch-multiple-issues/ That…
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Hello @Emily Parker Welcome to the Atlassian community. Can you tell us about the problem you are trying to solve with that change? Notifications are typically managed by a Notifications configuration associated to a project. That configuration uses Events to decide when to send notifications, and each configurable event…
