Trudy P Claspill Community Champion

Software projects will be available only if you have the Jira Software product installed. If you want to use those types of project you will have to install the Jira Software product. Jira Core includes only Business category projects.

Gotcha! I believe the answer is provided by @Mark Segall in an answer he put on this post: https://community.atlassian.com/forums/Jira-questions/Automation-Copy-select-list-cascading-custom-field-from-an-issue/qaq-p/2347573 { "update": { "customfield_10031": [ { "set": { "value":…

Thank you for that image. Based on that image you are using Jira Data Center, not Jira Cloud. My screen images are from Jira Cloud. The reason that your issues are getting a strike through when moved to the In Progress status is that the Resolution field is being set on them. That can happen in two ways: * During the…

Hello @Sean Lively With native Jira functionality you cannot get what you want. JQL is a tool for returning issues that match criteria. The JQL is returning the issue with the mention in the comment or description. It isn't returning the one comment specifically. What if the user was mentioned in only in the description?…

Hello @oleg.plotsky Welcome to the Atlassian community. On your Applications page under Administration settings ...do you see Jira Software listed?

Thank you for that additional information. So you are trying to copy data from field "Community/Entity" in the parent issue to the exact same field in the child issue. The field is a Select List (cascading), and its ID is 10031. The bit about merging and copying the data to a field confused me. I agree with @Bill Sheboy 's…

Thank you for the screen images. That is always helpful in illustrating problems. What type of project does this concern? Get the project Type from the Type column on the View All Projects page under the Projects menu. Can you confirm the field types for each of the fields? They have to be the same custom field type to…

Hola @Jorge Andres Puentes Cortes , Bienvenido a la comunidad Atlassian. ¿Desea copiar todas las incidencias de los proyectos en nuevos proyectos (clonándolos)? ¿O simplemente desea usar tableros Scrum en lugar de tableros Kanban? Para proyectos de software gestionado por la empresa, puede tener varios tableros que hagan…

Hello @Ganea_ Merissa Welcome to the Atlassian community. What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu. What type of field is "Community/Entity"? What type of field is custom field 10031? Can you provide a screen image for an issue where…

こんにちは @森橋勇太 、 Atlassian コミュニティへようこそ。 日付のコピー オプションを検討しましたか? https://support.atlassian.com/organization-administration/docs/copy-product-data/ --- Hello, Welcome to the Atlassian community. Have you considered the Copy Date option? https://support.atlassian.com/organization-administration/docs/copy-product-data/ I want to…

Hello @Chris Rausch Welcome to the Atlassian community. The alternative to giving the user a license is to use a third party app to share the dashboard with unlicensed users. This post has a reply that mentions such an app. I have never used the app, so have no standing to recommend it.…

Hello @Chris Rausch You also have to share with the user and Filters that are being used by the dashboard gadgets, and grant them at least Browse Projects permission to any projects that are referenced by the filters or projects specified in the gadget configurations.

As per the documentation reference I provided, the change will eventually be forced to all systems and no option will be available to revert to the old navigation at that time. Review the documentation I provided for details.

Hello @Susan Hamilton The fact that there are entries in the Audit Log corresponding to the times you created the issues indicates that the rule is getting triggered. If it was not getting triggered then there would be no entry. On the right side of the log notice the ">". Click on all of those to expose the full details…

Hello @杨简 Evan Yang _ENG - QA - CN_ Welcome to the Atlassian community. If you have only native Jira functionality you cannot create a JQL statement that will find all subtasks based on criteria applied to their parent issue. That would require a third party app. Are you willing to consider a third party app?

Hello @Apoorva Tiwari Welcome to the Atlassian community. The Scrum board for your Company Managed project will be using a filter to select the issues to display. Have you examined that filter to ensure that it will select the sub-tasks from the included issues from the Team Managed project?

Hello @erum hannan Welcome to the Atlassian community. This is a community of users and unfortunately we have no access administer other users' site or look at the status of their sites/accounts/subscriptions. Did you receive some message about the products being suspended? What did the message say? Were you trying to use…

Currently it is not possible to detect issue created through mail handlers for Jira Software projects. There is a change request about that here: https://jira.atlassian.com/browse/JRACLOUD-81285

I noticed that you mentioned using a Manual Trigger—does that mean the user has to trigger it manually each time? If so, is there a way to make it fully automated, so the rule runs automatically whenever a release is closed or a new sprint starts? The problem you asked to solve originally was giving "a few selected users"…

Is it possible to create a separate project role specifically for release creation and assign users to it, without giving full Admin access? That way, users could manage releases but not have broader project admin rights. No, that is not possible. There is not a separate permission for managing releases. That function is…

Hello @Mathew Lederman There are not details included with your post to tell us about your subscription. If you are on a Premium or Enterprise subscription you may have a little more control over when the change hits your system by using Release Tracks.…

Correct.

It may not say "Done" to the right of the checkmark, but does it show the green check mark to the right of the Status button showing "In Progress"? 1. The current status of the issue. What is the text shown here and what is the color of the block? 2. The green check mark. 3. Any text.

I see that you are using Data Center according to your post tags. It might be possible using Automation Rules, but it would be complex and likely take multiple rules as you would have to detect: - when a child is added - if a child is moved to a different parent (removed from one, added to another) - if a child issue is…

There was an error in my smart value. I edited my post to correct it.

Hello @Joseph Olson Thank you for that additional information. Can you clarify which of my questions you were answering with your "No" response? Can you provide a screen image of one of those In Progress issues showing just the upper right corner above the Details, so we can see the Status button and the area around it?

Hello @stmiller Do you already have an Automation rule that is successfully copying other values from Epics to child issues? If so, please provide screen images that show that entire Automation rule including the details of the step(s) where you actually copy the values. If you are unfamiliar with constructing Automation…

Hello @MQSquids Welcome to the Atlassian community. If you run the same JQL in the UI do you get results? I suspect not. The Updated timestamp is the last time that the issue was updated. I suspect that all the issues that filter returned previously have been updated again, and the Updated timestamp is no longer within the…

Hello @stmiller Welcome to the Atlassian community. No, there is not audit log showing changes to saved filters. If you don't want others to change your filters, don't give them Editor permissions for the filters. Just give them Viewer permissions.

Hello @Joseph Olson Can you provide a screen image showing the mapping of Status values to Columns for your board? Can you provide a screen image of that ticket showing the Status section; i.e. Do you see a green checkmark and text to the right of the Status button, as I am pointing to with the red arrow in my image?