Trudy P Claspill Community Champion

The scope of that folder of documentation would be for Jira Admins, not Project Admins.

I apologize. I thought it would be a simple matter to print the number of open pull requests but based on my additional research it does not appear to be a simple matter. Go ahead and remove that Log action. Since the rule is saying the issue doesn't match the JQL I was trying to ascertain what the value of…

Hello @Alpana Kalideen Welcome to the Atlassian community. In your post tags you added both Jira and Trello. Does this concern the Jira Cloud product or the Trello product? In the Jira Cloud product on the Standard subscription plan you have access to only basic Timeline functionality. This doesn't include the ability to…

You need to cause the rule to execute again for an issue that you believe has no open PR's. Then look at the log and see what appears in the Audit Log for that Log Action.

I think we will have to agree to disagree. Your next best course of action is to provide your feedback directly to Atlassian through the method I described above.

Hello @Vinay Kathuria Finer granularity for user security is a feature of the paid products. If a person leaves your company, you would revoke their access to your products through https://admin.atlassian.com by removing the product roles granted to them. If you are seeing individual users in the Access area of the project…

Hello @Preston White Welcome to the Atlassian community. Here you go: https://developer.atlassian.com/cloud/assets/rest/api-group-aql/#api-group-aql

Hello @Petr Drozd Welcome to the Atlassian community. Here are a couple of resources on moving from Jira Cloud to Jira Data Center. https://confluence.atlassian.com/adminjiraserver/migrating-from-jira-cloud-to-data-center-applications-938846963.html…

Hello @Andre de Castro Is it a Team linked to a user group (a Managed Team) or a Team just created through the Cloud application? If it is not a Managed Team then members of the Team and Organization Admins can delete the team, as per the documentation.…

In the Log Action put into the entry field the exact smart value you are using on the left side of the comparison.

That is the only way to avoid the timeframe component since it is not possible to modify the Summary page at this time. If my responses have adequately addressed your questions, please consider clicking on the Accept Answer button to mark your Question as Solved.

Hello @fariba_peyhani Do you mean that the Epics you are trying to exclude are still showing in the board? Or are you saying that the child issues of the excluded Epics are displaying on the board, and you don't want them to?

Hello @Vinay Kathuria Welcome to the Atlassian community. That is a documented limitation of the Free subscription, not a bug. Many companies restrict functionality in free product versions as a sales tactic to get customers to buy the product to get additional functionality.…

Can you add a Log action before the condition to write the value of development[pullrequests].open into the audit log? 

Is the Child issue option missing from the Story issue type for all users who look for it? Have you tried a different browser app, clearing your browser cache, or a private browser window? What options do you see when clicking on the +Add button in a Story issue type?

Hello @Ikem Abellon Does your project include a Sub-task type of issue in its set of available issue types? You must have a Sub-task type of issue available in your project in order to create a child issue under a Story type of issue.

Consider changing the project key back to what it was originally and see if that resolves the problem. Is there a reason why you could not use the original project key, and change only the name? Setting up the project from scratch would result in not having the historic data of previous sprints. If you tried to move the…

Do you have any custom filters applied to the view? I found a few issues related to changed project keys and team managed projects: https://jira.atlassian.com/browse/JRACLOUD-83257 https://jira.atlassian.com/browse/JRACLOUD-85644

Hello @Anton Vasserman Welcome to the Atlassian community. Is this for a Company Managed project? After changing the project Key did you delete the old key? If this is for a Company Managed project, did you update the Filter used by the board to ensure it uses the new project Key?

Did you confirm that the rule actor has permissions, and is not blocked by the Security on the issue, to view the issue? Who is the rule actor? Do you have issue security restricting visibility of the issue?

Hello @Kelsey Wilson Welcome to the Atlassian community. In the Audit Log entry on the right notice the ">" characters. Click on each of those, and if more display click on all of them. That will reveal more details about the log entries. Without all the details it is difficult to discern the root cause.

Hello @Rebekka Reischl If a field isn't available from the Choose fields to set list the you will likely have to use Advanced Editing with JSON. https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/ Take a look at that page and let us know if you have additional questions.

It would be great if you share here what you learn eventually about the root cause and solution. We would all benefit from your experience.

I couldn't find a method to change the chart on the Summary page to remove the timeframe component. I believe there are change requests open about being able to customize the page. You could create a separate donut chart on a Jira Dashboard where that timeframe component would not automatically be added.

That confirms that you do have a level of Administrator access - at least Product Administrator. You should be able to create a support ticket. (I saw a typo in the URL I provided and have edited it to correct it.)

Hello @Toko Bintang Welcome to the Atlassian community. You will have to reactivate your Jira subscription. Then you should be able to downgrade it to the Free plan if you have 10 or fewer licensed users. Refer to this for information on reactivating.…

Hello @Sherwin Soriano If you want to limit their access to only certain projects, you will have to look at the permission Schemes used for the projects you don't want them to see. You would have to ensure that the permission Schemes used by those projects do not grant the Browse Projects permission to Any logged in user…

Did you set up the subscription to the Jira product, submitting the base URL name? Or were you invited/told by somebody else to access the site? If you click on the gear icon near your avatar in the upper right corner of the Jira screen, what options do you see? That will help me understand your level of Administrator…

Thank you for that additional information. Have you tried any of the following? - Trying the same steps of displaying one of the same issues in a private browser window? - Trying the same after logging out and clearing your browser cache? - Trying the same in a different browser application? When you click on the Project…

Thank you for that additional information and screen image. The screen image indicates you are using a Team Managed Software project. We can see that at least 3 issues are visible to you in the board view. What are the exact steps that you are executing when trying to access an individual issue? Are you trying to access…