Trudy P Claspill Community Champion

Hello @ichrak.djebrit I see your reply to @Prachi Bolar As just another user of the Atlassian products I have no access to your accounts. To help me help you debug this, could you provide a screen image that shows your Billing page with the list of products, licensed users, and subscription plans? Obscure confidential…

Hello @jayaprakasha Reddy B Welcome to the Atlassian community. In addition to what the others have said, in order for a user to see the "Log Work" option for an issue they must have the "Work On Issues" permissions in the permissions configuration for the project.

Hello @David Lines Welcome to the Atlassian community. Can you tell us exactly what the message said, obscuring confidential information? I suspect it is about the cancelation of an Atlassian product subscription, like Jira. If so, then you can open a support request with the billing/licensing support team through this web…

@Danut M _StonikByte_ Will that retrieve a private dashboard's information for a Jira admin? It isn't clear from the documentation, and I'm not where I could test it at the moment.

Hello @Jeremy Wood You can go directly to the Change Owner screen with the dashboard ID with a URL like this: https://<yourJiraUrl>/secure/admin/dashboards/ChangeSharedDashboardOwner!default.jspa?dashboardId=10007

Hello @Jeremy Wood Yes, you have to make yourself the owner of the filter or dashboard in order to edit it.

Hello @SianS What exactly are you expecting to be different in this timeline view?

Hello @kudumula.yugandhar.reddy Welcome to the Atlassian community. In a browser where you are already logged in to the Jira system, can you open a new tab and paste that same URL and get a successful response? If so then I recommend that you contact your Jira administrators and ask them about this. They will likely need…

Hello @Viktar Barysik Welcome to the Atlassian community. If this is a change that is being delivered to your system by Atlassian I recommend that you reach out to Atlassian Support to report this problem. https://support.atlassian.com/contact/#/ This is a community primarily of users of the Atlassian products. It is not…

Hello @Šárka Masopustová Can you provide a screen image of the screen you are view and describe how it previously displayed differently? If you have a screen image of the previous display that would be great to see.

Hello @Israel Gonzalez Caballero Welcome to the Atlassian community. The Clone Issue action doesn't support selecting a Jira instance for the new issue. It is designed for cloning issues within the same system. You could use the Send Web Request action to call the JIRA REST API on the other system for creating an issue.…

Closing the loop on this, here is the response I got from Atlassian Support. It is failing because of the char limit of column TYPE_VALUE on AO_8542F1_IFJ_OBJ_TYPE_ATTR table I was able to recreate the problem on my test environment running Jira 10.3.5 and I can confirm this background failure is not thrown on the UI,…

Hello @klenka Welcome to the Atlassian community. When you say the only "site" admin left your company, was that person also your only Organization admin? Site administration is a lower level of admin access than Organization admin. Did that person establish your Jira subscription for you? Creating the Jira subscription…

No, it is because a user that is only a Project Admin can manage the members of Project Roles and does not have permission to manage the members of Groups. The question says that Dom is a Project Admin. If Groups are used in the project permissions the project admin cannot add users to the groups to grant the users…

Have you tried contacting the support team for that app to get help with that error? https://marketplace.atlassian.com/apps/1210816/projectrak-the-project-management-solution-for-jira?hosting=cloud&tab=support Did you post a question in these communities about that error?

Hello @Steven Kenway This might work... Go to https://admin.atlassian.com Select your Organization. Go to Directory. Here you should see a list of all the users that have access to your instance, including users that are only Customers of JSM. Click on that user's old account to display its details. There should be a ...…

Hello @[deleted] Welcome to the Atlassian community. There is no native method available in the Jira UI to produce that. You could build some custom outside of the Jira UI leveraging the Jira REST API. There might also be a solution available from a third party app in the Atlassian Marketplace. I've never had to solve that…

Hello @ichrak.djebrit How have you determined your license limit and how many licenses are consumed? Perhaps more licenses are being consumed than you think. That information should be available on the billing page in https://admin.atlassian.com What steps are you executing to invite the user?

The question says that Dom is a Project Administrator. A project administrator does not have permission to manage the members of Groups (that means User Groups). A project administrator does have permission to manage the members of Roles (Project Roles) for the projects that they administer. If the Permission are assigned…

Hello @xin_wang Welcome to the Atlassian community. That appears to be an exam question. What is the source of the question? Which do you think is the correct answer? What information are you using to arrive at your conclusion?

Hello @Michael Krass Your post tags indicate you are using Jira Data Center. Is that correct? Are you an Administrator of the Jira application or System? Have you contacted the Administrators of your Jira application/system? If your Jira DC instance is not pulling user information from another source, like Crowd or Active…

Hello @Ismael Jimoh I don't find any links within your post to the solution and limitations you say you found. Can you provide those? Are you open to using a third party plugin?

Hello @landwatersun Welcome to the Atlassian community. I note that this is a duplicate of your earlier post here, in Russian.…

Hello @ravikumar_bugadikatti Welcome to the Atlassian community. Are you using Jira Cloud or Jira Data Center? Can you provide a link to the reference about "local smart values"? That is not terminology that I've heard before. How are you noting in the Epics that they contribute to a goal. Are you using the Goals…

Hello @Christi Heatherly Referring to the documentation for permissions in Plans: https://support.atlassian.com/jira-software-cloud/docs/set-permissions-in-advanced-roadmaps/ ...there is no role or permission specifically to block the ability to push plan changes to the issues they reference. If the users have appropriate…

Olá @Ezequiel Flores , Bem-vindo à comunidade Atlassian. Isso não parece ser possível. De acordo com o seguinte, a cobrança atualmente só pode ser feita em dólares americanos, dólares australianos e ienes japoneses.…

Thank you again, @Björn Gullander Eficode I ended up with a very similar solution before seeing you response. I used the Execute a ScriptRunner Script action within the Automation Rule to do the same thing.

Hello @Geraldine Bingley Welcome to the Atlassian community. Regardless of whether or not it would result in deleting child issues (which it should not), what problem are you trying to solve by deleting the Epics? If you delete the Epics, and you have no solution for backing up that data, the Epic data will be permanently…

Hello @Dinesh Bontha Welcome to the Atlassian community. What version of Jira DC are you using? This is the home page for Jira DC Software REST API documentation. You may have to navigate to one of the older versions pages listed if you are using a pre-v10 version of Jira DC.…

Hello @Michael Cox Welcome to the Atlassian community. Can you provide screen images that show the Status/Resolution info that displays above the Details panel for an issue that is "unresolved" and shows up with a strikethrough, and one that is "unresolved" and shows up with no strikethrough? I suspect that what happened…