Trudy P Claspill Community Champion

Hello @Patricia Oakey Are you trying to add that Jira as a separate Site/URL/Product Subscription in the destination Organization? If so, refer to this documentation https://support.atlassian.com/organization-administration/docs/transfer-products-to-another-organization/ Or are you trying to merge the data from that Jira…

Hello @Shankar Gunde Welcome to the Atlassian community. Can you provide more information about your use case? What do you need the fields for? Are you trying to adjust the view that you see for the issue? Are you trying to create a report? What is your level of access? Are you a Jira Administrator, a Project…

I'm glad I could help! Please consider clicking the Accept Answer button above my response to mark your Question as Solved. That helps other people searching the community find posts with validated solutions.

Using Chrome, from the Filters / Search screen in Jira Cloud, clicking on the Export option then right clicking on the CSV option I see the "Open Link in new tab" option. When I click that option the URL does appear in a new tab and I am able to copy it.

Hello @samson njaji Welcome to the Atlassian community. Are you trying to contact Atlassian Support or the support team for a specific Jira or Confluence instance? Can you tell us what url you are trying to access?

Hello @Dan Roman Welcome to the Atlassian community. What screen are you on when trying to access that Export functionality? What browser app are you using? Do other users have the same experience?

Hello @Sönke Bostelmann Welcome to the Atlassian community. If you want to link to an explicit issue simply type the issue key into the field. Then click in the area where it shows Issue 'ABC-123' to insert that value into the field. 

Hello @Willy Peitzner Rosal Welcome to the Atlassian community What type of Jira project are you using? Get that information from the View All Projects page under the Projects menu. The line is an indication that the Resolution field has been set. Does the Resolution field appear in the Create Issue screen? If it is not…

Hello @Kaviyasri S If you have sufficient permissions, that could be accomplished through an Automation for Jira rule. https://confluence.atlassian.com/automation/ Trigger: Issue Assigned Condition: Issue Fields Condition Assignee equals YYY Action: Send Email

Hello @Alan MacLennan Welcome to the Atlassian community. Are you referring to a selection list custom field that is available in your work items/issues? If so, those lists are maintained by Jira Project Administrators and Jira Application Administrators. You would need to contact those administrators for your Jira…

Were they Customer Notifications in a JSM project? Or were they the internal notifications sent to JSM Agents or licensed users of Jira Software projects? When did you set up the instance?

Hello @Bill Have you considered reaching out to Atlassian Support about this issue? How did you configure these custom notifications? Are these Customer Notifications in JSM projects, or configured using other native functionality? Or is this something done through a third party app?

Hello @Sophia Skinner There is a Forms feature available for Jira Software projects. Have you looked into using that? https://support.atlassian.com/jira-software-cloud/docs/collect-information-for-your-team-with-a-form/

Hello @Sol Alcantara Welcome to the Atlassian community. What do you mean by "both applications"? Exactly how are your Jira Admins trying to access "export data" functionality?

Hello @Paul Welcome to the Atlassian community. If you are working with a board created for a Company Managed Software project, or a board created from a Saved Filter, then you can add up to three fields to the display of the cards. This feature is found in Board Settings > Layout > Card Layout. I cannot confirm that all…

You're welcome, @Nickolas Banducci Just for clarity, your filter is not only excluding issue where there is no Fix Version, but also excluding issues where the Version specified in Fix Version has a status of Released or Archived.

Hello @Csaba Vertessy All variables are stored as string regardless of any formatting commands that you use when you create the value. When you use it in your calculation you have to use the .asNumber formatting command within the calculation {{now.plusMonths(varDuedatePlusMonths.asNumber)}}

@Poornima Somasekhara Welcome to the Atlassian community. Did you find some reference material indicating that you could set issue properties through the Advanced Editing option in Automation Rules? If so, could you share the link for that material with us?

@Ellen Mowinckel Daleng Please see the comment I made on December 17.

Hello @JIWON LEE Welcome to the Atlassian community. We are a community of users of our own Atlassian products. We do not have any access to the Jira and Confluence systems that you access. You will need to contact the owners of those systems to get help accessing them. If you are unsure who to contact, try contacting the…

Hello @Cathy Savinsky Welcome to the Atlassian community. Rank is a global value for an issue. If you have three issues in a project ranked as Issue 1 Issue 2 Issue 3 ...then in any board where any combination of those issues appear their rank in that board will be the same. You cannot have them ranked as above in one…

Thank you for that additional information. What is the filter used by your board? Can you provide a screen image that show the status/columns mapping screen?

Hello @joel_magnuson_viasat_com Welcome to the Atlassian community. In Assets when you add an attribute with the Type = Default then you can set the Type Value = Select. This creates an attribute for which you can create a list of values from which the user can select. You can set the Cardinality of the attribute to…

Hello @Nickolas Banducci Welcome to the Atlassian community. Are all the issues contained in the same project? What is the Type of the project(s) this concerns? For a Company Managed project or a board based on a Saved Filter, the filter used by the board can be manipulated to include/exclude issues. That is one possible…

Hello @komal.mathur.-nd Welcome to the Atlassian community. What problem are you trying to solve by automatically logging time spent on an issue? That doesn't seem like a good thing to do, since work could end up getting logged when no work has actually been done. Automation rules are triggered by events, like status…

Hello @Paul Welcome to the Atlassian community. The answer here is over 2 years old. The Atlassian Cloud products are constantly evolving so it should not be a surprise that an answer 2+ years old may no longer apply. If you would like some assistance with your scenario I suggest that you click on the Ask a question at the…

@pawarsachin84 Your answer is incorrect. In the new navigation if you are in a Company Managed project and navigate to Project Settings > Features, there is no "Enable Roadmap" option. The option is named Timeline. The term "Timeline" has replaced "Roadmap" in both Team Managed and Company Managed projects in Jira Cloud.

@pawarsachin84 Your answer is incorrect. At the completion of a sprint issues are considered incomplete if they are not in the right-most column of the board. It does not matter what the Status of the issue actually is nor if that status is in the "Done" Status Category. This has been discussed in many posts within this…

Corrected! Thank you for pointing that out @Martin Flury 

I've learned something new! Thanks @Matthias Gaiser _K15t_