Trudy P Claspill Community Champion

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  • There are pros and cons to using Team Managed projects. One of the pros is that the Project Administrators can customize the project without needing help from a Jira Administrator. They can add entirely new, project-specific custom fields, manage their workflows, add more project-specific issue types at level 0, etc. For…
  • Hello @Derek Habington Welcome to the Atlassian community. This same question, basically, was asked recently and I have an ongoing answer thread there: https://community.atlassian.com/forums/Jira-questions/Re-Stories-to-features/qaq-p/3065055/comment-id/1136164#M1136164 As I noted in my reply, the original Epic issue…
  • The More Fields panel is displaying again for me also now. (shrug) Atlassian releases updates on a weekly basis. I am no longer surprised that changes like this occur and may be quickly reversed, sometimes with no mention or notification. You could check their weekly release blog to see if there is a mention there.…
  • Thank you for that additional information @Fréderic Faugère I notice in the Backlog image you shared that the Backlog section of the list says "0 of 5000 work items" and the Board section says "0 of 2118 work items". According to this documentation the Board and Backlog have a limit of displaying 5000 work items. When the…
  • Hello @Lazo Dana Shawkat Thank you for that clarification. That is very helpful. You said you want this triggered on the same day each month; the 15th. When the rule runs on August 15, would the due dates be set for dates in August or dates in September? Since the Epic has 67 children and rules are limited to 65…
  • I just looked more closely at the information and I see that its recurrence time periods are limited and don't meet your needs of every 6 months. You can still do this with Automation Rules. I have a couple of questions for you. Do you want to just add the next occurrence of the task when the current occurrence completes?…
  • Hello @Alma Welcome to the Atlassian community. One solution is described here: https://community.atlassian.com/forums/Automation-articles/Save-time-by-scheduling-work-in-Jira/ba-p/2983946 If this doesn't meet your needs don't hesitate to ask more questions.
  • Great! Which one was it that you were trying to find, specifically?
  • Hello @Salma Ratanjee Welcome to the Atlassian community. How are you trying to apply that JQL to your board? Are you trying to use it through a Quick/Custom Filter? Of have you tried changing the underlying filter of the board that selects issues? Can you provide a screen image to show where you have added that JQL to…
  • And here is the documentation that describes that and other JQL functions specifically for the relationships built through Plans. https://support.atlassian.com/jira-software-cloud/docs/search-for-advanced-roadmaps-custom-fields-in-jql/
  • Thank you for that additional information. Are these users that already have access to other information in the Confluence instance? If not, then you must first add them to the get them access to the Confluence instance. That would be done through clicking on the gear icon near your avatar, and if you have sufficient…
  • Hello @Lazo Dana Shawkat You mentioned that the tasks have "specific due dates". How are the due dates determined each month? For example, are they relative to the beginning of the month so that one task is due on the 7th day and another on the 13th day? As @Valerie Knapp you could set up an Automation rule triggered on a…
  • Hm, interesting that it didn't show you the page initially as a logged in user. But I'm glad you were able to work it out. If the replies I provided helped you solve your problem, please consider clicking on the Accept Answer button above my replies. That will mark your question as Solved, which will help other people…
  • You're welcome, @Alejandra Martin If the answers I posted helped you achieve your goal, please consider clicking on the Accept Answer button directly above my initial reply.
  • Hello @Tom Franyovich Welcome to the Atlassian community. I'm not sure what you mean by a Confluence "project". The containers for information in Confluence are usually referred to as "Spaces". And I'm not sure what you mean by "resources". Can you tell us the steps you used previously? Perhaps that will help clarify your…
  • Hello Sebastian, You almost have it. In step 2, the Lookup step, you need to use your JQL, not my JQL. In my JQL I used Sub-task for the type of item that would be linked. As you've mentioned in your post you are using Requerimiento as the type of item that is linked. Additionally you have added square brackets around the…
  • If you are not using the app Marlene mentioned then their answer does not apply to your scenario. My original answer from March 18, 2024 does apply to you. There is no native method to do what you want, but there is a change request to add such functionality.
  • Hello @Lara Sousa Have you reviewed the options in this document? https://support.atlassian.com/jira-software-cloud/docs/jql-developer-status/ Show me all the issues on my board that... have an open PR: development[pullrequests].open
  • It's a Team-managed service management project. The user belongs to the default jira-servicemanagement-users and jira-users groups that auto populate when I add a new user. I'm new to this so I'm not sure how to check what permissions those groups have. Click on the gear icon near your avatar in the upper right corner of…
  • @Eva Skupien Marlene's answer is applicable only if you are using the third party app they mentioned. Are you using that app? I am Marlene, product manager of Quick Filters for Jira Dashboards. With our Jira cloud app you can create Pie Charts using the Team field (see the screenshot below).
  • Hello @Sherry Admin What type of project did the user create? Get that information from the View All Projects page under the Projects menu. Check the Global Permissions for Jira and see if the permission to create Team Managed projects has been granted to a group to which that user belongs.
  • Hello @ITSupport We are a user community, not administrators of the instance you are trying to access. You will need to contact the administrators of that system or the person who told you that you should be accessing that system.
  • That is AWESOME! Good job!
  • Hello @Sebastian Santoyo Thank you for that additional information. Can you confirm that you are linking the Requirement to the Tarea SC item within the Create dialog when creating the Tarea SC item? Or might you link the Requirement to the Tarea SC at a later time? Here are my recommendations, assuming you are linking the…
  • Hello @Tiffany.Castellanos Welcome to the Atlassian community. Are you sure you used to do that in Confluence Cloud? I did not think that was ever possible in Cloud without a third party app. Might you have been using a third party app? Maybe the app has expired and not been renewed? Or maybe you would find it in the new…
  • If you tell us more about your experience with trying to open a ticket we might be able to help you do that more effectively. Only users that are Administrators or Billing/Technical Contacts for their Cloud products are able to open support cases directly with Atlassian support. Non-admins should be contacting their local…
  • Hello @Sarah Champion Welcome to the Atlassian community. You could use the Automation feature to detect that an Comment was added and send the information to Slack. If you want that to happen only for Internal comments you would add a Condition to check if the comment was marked as Internal.
  • Hello @Joe Bauers Welcome to the Atlassian community. Unfortunately you cannot disable that at this time. Refer to the announcement here: Simplified All Work view: one unified column to rule them all I recommend that you provide your feedback directly to Atlassian by commenting on that article and/or using the Feedback…
  • Hello @Yago Popoviche Giuliani Lopes Welcome to the Atlassian community. When you say "project" are you referring to the Jira Project entity or are you using "project" more generically? In Jira the Project entity is the container for work items. There is not field at the Jira Project level that you can set to identify that…
  • Yes, you have that all correct. You create a Company Managed project following the same basic process as when creating a Team Managed project. You have to make sure as you step through that process, though, that you look for the options where you can choose between Team Managed vs. Company Managed. After selecting your…