Trudy P Claspill Community Champion

@David Cowley Adding to this can you show us issues of the same type from two different Company Managed projects where the icons are different? I also am not aware of this ever having been an available feature.

Hello @Sheila Connolly Are you talking about changes made in a Jira Plan that are then reviewed and committed back to the source items in the project(s)? What exactly do you want to report? Be specific. The more detail you provide the better we will be able to advise you. Are you interested in reporting on counts of work…

Olá @Patricia Fabiana Sales Figueiredo , Bem-vindo à comunidade Atlassian. A que tipo de projeto isso se refere? Obtenha essa informação na página "Ver Todos os Projetos", no menu Projetos > Mais Projetos. Você pode estar se referindo à adição de pessoas ao projeto ao qual o quadro pertence. Essa opção pode ser encontrada…

Hello @Rory Scherer I just have some question to clarify your scenario. What type of project is Ideas Intake? It doesn't appear to be a Software project. I suspect maybe it is a Jira Product Discovery project. You can find the Project Type information on the View All Projects page under the Projects menu. Also please…

Congratulations to all for your outstanding contributions!!

There is a change request about supporting multiple boards for TM projects. https://jira.atlassian.com/browse/JRACLOUD-85686 You can create additional boards from a Saved Filter that references the Team Managed project, but you can't set the board Location to the Team Managed project so it would not be listed under the TM…

Hello @Shi Welcome to the Atlassian community. I recommend that you use an Else-if to validate the name provided in the issue against a regex. If the name is acceptable, execute the Create Object action. Then the final Else handles reporting that the name was invalid.

@arielei That won't work. When the validation fails and the object can't be created, that will cause an error to occur in the rule and none of the steps after that will be executed.

Hello @Jonas Knust Welcome to the Atlassian community. Was this organization created for a company? Were you using a company provided email when you created it? Is this a for which somebody is being billed or is it a Free subscription? Are you still able to access the Products subscribed to under that Organization? You may…

Hello @Quyen Hong Welcome to the Atlassian community. Can you confirm that you are referring to a Confluence Cloud environment, and not a Confluence Data Center environment? When you say that you "shut down" Confluence for a while, what do you mean? Do you mean you cancelled your subscription? If so, how long ago did you…

Hello @Daniel Santiago Welcome to the Atlassian community. Are you a Space Admin for the space? Can you not edit the page because of Restrictions or because you don't have permission to edit anything (or only permission to edit things you authored)? A Space Admin should be able to move the page through the Space Settings >…

Hello @Mercedes Martinson Regarding why you don't have the functionality in other projects, that would depend on the Project Type and your permissions within that project. You won't get that option for any type of Team Managed project, for any type of Service Management project, or any type of Business project. Project…

Hello @KA Welcome to the Atlassian community. The View All Dashboards page is still available. Or you can go to it directly with https://yourBaseUrl/jira/dashboards

Hello @Johnny Gotham Welcome to the Atlassian community. I'm not sure that I understand your question. Jira Projects in Data Center equate to Jira Project in a Jira Cloud instance. Are you saying your manager wants all the issues in various Jira DC Projects to be merged into a single Jira Project when you migrate to Jira…

I did a Google search for jira cloud automation "error retrieving the work type fields for" jira cloud automation "error retrieving the issue fields for" Permissions for the actor was discussed in a KB for that message. Examining the smart values used was listed in a forum Question where the problem was the user had used…

How does using the Forms help you "keep a better backlog of everything"? What do you mean by "people who are not on the board"? Are those people who are not assigned a role in the project? People who do not have licensed access to your Jira site? What is the Access Level for your Team Managed project? What is the Access…

Thanks for double checking those elements. Another thing to check is the permissions of the Rule Actor within the RBR project. Automation for Jira (the actor) gets its permissions through the group atlassian-addons-project-access. Is that group assigned to all the permissions in the RBR project? You may also want to review…

Hello @Mercedes Martinson Welcome to the Atlassian community. Can you provide a screen image of what you are seeing? There have been changes to the Navigation UI that are being rolled out to Premium and Enterprise customers, and you may be experiencing a different UI because of that.

Hello @Daniel Gavrila What type of project is RBR? Get that information from the View All Projects page under the Projects menu. Can you manually still create a Bug type issue in the RBR project? Have you confirmed that 10011 is the ID associated to the Bug issue type in the RBR project? There may still be a Bug issue type…

It should be noted that when the Clone action is used in an Automation Rule it does not by default create a "clones/is cloned by" link between the source and new issue. That has to be explicitly added to the Clone action fields set. So if issues are Cloned through Automation Rules, that link may not be present.

@Lex Baldridge Can you provide more information about why you want to direct users to the Form rather than using the native Create dialog that is available when the Create button is clicked? Also, what type of project does this concern? Get that information from the View All Projects page under the Projects menu.

Hello @chad zibbel Note that the statistic is "Fix for version", not "Fix version". The information being presented is metrics for the issues that have not yet been "fixed" for versions based on the issue status and the content of the Fix Versions field. That is why "statusCategory!=Done" is being added to filter.

Hello @Micah Sanders Welcome to the Atlassian community. When you say "admin console" do you mean https://admin.atlassian.com? What happens when you try to login? Do you get some sort of error message? If so, what is it? Are other people still able to sign in to the admin console?

Hello @Antonio Cámara Hernández Welcome to the Atlassian community. If you are using the built-in Labels field, then when you add Label values to the issues a filter should automatically become available on the Backlog view. Are you already using Epic issue types? If not, creating an Epic for each part of the application…

Hello @HQRAZAHS Can you provide more information about the problem you are trying to solve? I understand that you believe hiding the column is the solution. However if we have a better understanding of the actual problem we may be able to suggest a better solution. How is having that column presence "complicating" the…

Hola @Mariana Bienvenido a la comunidad Atlassian. Si vas a Filtros > Buscar elementos de trabajo, puedes usar la función de Búsqueda avanzada para validar tu JQL antes de usarlo en una regla de automatización. La interfaz de búsqueda incluye ayuda automática para sugerirte campos que podrías estar intentando usar: Cuando…

Thank you for that clarification @Angus Smith . Is the project type Software, Business, or Service Management? Starting with question #2: For a Company Managed project new fields must first be created by a Jira Administrator, which I see you are (per your post tags). This document details creation of new custom fields:…

There is also a community article that you might find helpful: How to give a user (read-only) access to a single project and nothing more While it is talking about limiting the access only to browsing you may be able to extrapolate from it accordingly for the other permissions you need to grant to that group.

Hello @P Vinod Kumar Welcome to the Atlassian community. You cannot use the Automation Rule feature to meet this requirement. Automation Rules are triggered by the completion of an action. The rule could not be triggered until the transition is completed, so it cannot prevent the transition from completing.…

Hello @Angus Smith Can you first tell us what type of project this concerns? Get that information from the View All Projects page available under the Projects menu.