Trudy P Claspill Community Champion

Thank you for that additional information @Leon . It is very helpful to have a shared understanding of exactly what you are working with. I have tested the exact same text provided in the referenced rule: {{#=}}{{now.format("w").asNumber}} % 3{{/}} Can you double check that your text matches exactly? Carefully examine it…

There is not a native Validator available that check for Comments pre-existing in the issue, excluding any comment that is entered during the transition. Options would be: 1. In the transition use a Condition instead, specifically the Value Field Condition to check that Comment is != to <empty Value field> when compared as…

Hello markus.neuwald@canon.at Do I understand correctly that you have existing standard-type issues that you want to make children of existing Epic-type issues? If so, there is a flaw in your reasoning. JIRA does not allow to directly move an standard issue-type to an epic -> first it is necessary to convert it to a…

Can you not capture screen images from your browser on your device (laptop) and paste those images into a reply in this post? Can you copy the images from the referenced post and repost them here and include details on how your actual rule differences in any ways from what is available in those images?

Olá @Bruno Cesar Gonçalves , Bem-vindo à comunidade Atlassian. No Confluence Cloud, a capacidade de aninhar macros é limitada. Infelizmente, não é possível inserir uma macro de Tabela dentro de uma macro de Painel no momento. Algumas opções de aninhamento estão disponíveis, conforme descrito nesta publicação de 2024:…

Hello @Marisha Welcome to the Atlassian community. You have posted your question in the Jira Service Management Questions forum. Can you confirm for us that this concerns a Jira Service Management project? Get the project Type information from Projects > More Projects > View All Projects. Find the project in the list an…

Hello @E_ Adelowo Welcome to the Atlassian community. When was the last time you were able to access the information? Are you unable to access only specific projects within Jira? Or are you unable to access Jira at all? What happens now when you try to access the information? Were you using a paid (i.e. Standard, Premium,…

Hello @Ran Wronsky The best way to make Atlassian aware of a feature request is to open a Support Case directly with them at https://support.atlassian.com/contact/#/ or to use the Help > Feedback option directly within Jira. As this is a User community, Atlassian is not specifically monitoring it to find such feedback.…

Note that this option is available only if your are a Jira Product Admin. If you are only a Project Administrator, you will need to work with your Jira Product Admin to get the JSON file.

If you want a "simple" solution then you best option is to leverage a third party app that extends JQL to give you the option specified by @Vitalii Rybka , where you have a function like linkedIssuesOf(<subquery>). Or create your own home-grown app that will provide that functionality, so that you don't have to buy one.…

Well done!

Thank you for that additional informaiton. Can you provide a screen image of what you are seeing? Is there not a pull down option to let you choose a different value? Example: Are you trying to create a child issue or a sub-task? Are you starting by clicking the Create button at the top of the screen, or by clicking the…

Hello @Leon Welcome to the Atlassian community. When asking for help with an Automation Rule it will enable us to help you more effectively if you provide the following. 1. Screen images that show your complete rule. 2. Screen images that show the details of complex steps like comparisons, branches, and steps that include…

Hello @Adarsh verma There is also a new method available in Cloud to set up recurring tasks. It leverages Automation Rules, but doesn't require you to create the Automation Rule directly. Refer to Save time by scheduling work in Jira The recurrence period options are limited, though, and do not include Monthly.

Thank you for that additional information. I'm still trying to understand the problem being solved. You've told us the solution that has been requested, but I'm still not clear on why this solution is needed. What problem is being solved by allowing the Epic to be set to Closed when the work to complete the Epic (the…

Thank you. 1. Are you wanting the user to be required to enter a new Comment as they execute the transition? OR 2. Are you wanting to require that at least one Comment has been entered on the item at any time prior to execution of the transition? The solution I described aligns with #1, but you did not implement it…

Thank you @Shi . The structure of your rule looks correct. I suggest changing one last thing. In this comparison: Instead of {{lookupObjects.size}} I recommend that you use {{lookupObjects.size|0}} That says if lookupObjects.size is null then use "0" for the comparison. Comparisons to null can have unexpected results.

Thank you for those images. That is helpful. In my answer from July 17 I asked you to tell us the Type of project this concerns. Can you provide that information now? The solution described works only for a Company Managed project and requires the use of a Transition Screen. If you are working with a Team Managed projects…

When you click on the Create button you may need to pick the Project in which you want to create a new work item and the Type of work item you want to create. After selecting the Project, is "Bug" an option available for you to select for the work item type? If not, then that work item type needs to be added to the…

Hello @Lautaro_Gatti Welcome to the Atlassian community. As per the following change request the Create Linked Issue screen will show only the fields that have been marked as Required in the Field Configuration used by the issue type you specify to create. https://jira.atlassian.com/browse/JSDCLOUD-3917

Hello @Patrick Winnard Welcome to the Atlassian community. What happens when you try to create a bug? Without that information any suggestions we offer would be woefully uninformed and highly likely to be irrelevant to your scenario.

If the Customers field is a Labels type field it could have multiple values in it and anybody can create a new value for Customer. Are those requirements for the solution? Are you willing to consider a third party app?

Hello @Shi Just to make sure there has not been a misunderstanding, can you provide screen images that show your entire rule from the beginning? The images you showed in you next to last reply and the text you put in your last reply indicate a flow that does not match my recommendation, and I am concerned that it will not…

Hello @Jamie Daniel Sparks Welcome to the Atlassian community. The tiles on the left represent Atlassian Cloud Organizations, and the apps listed on the right are subscriptions available within each of those Organizations, plus apps you have access to that are not tied to an Organization (such as Administration which is…

Hello @Sharon Welensky That doesn't appear to be an available feature of the new macro at this time. There is a change request to which you can add your vote: https://jira.atlassian.com/browse/CONFCLOUD-77380

Hello @Maik Wiege The last time you reported this it was for a Company Managed Software project and specifically a Kanban board. Is that still the case? If so, looking at the images you provided previously I see your board has a sub-filter. Can you confirm that there are issues that match this filter? If you clear that…

@Vitalii Rybka In Option 1, step 3, the filter you have specified is not available without acquisition of a third party app. issueFunction in linkedIssuesOf(<subquery>) is not a native JQL feature.

Hola @Monica Gomez , Bienvenido a la comunidad de Atlassian. ¿Utiliza Jira Service Management? ¿Utiliza actualmente la función Activos disponible con Jira Service Management? https://support.atlassian.com/assets/docs/manage-your-assets-and-configuration-items-with-assets/ La función Activos mantiene un historial de cambios…

@Jennifer_Parfait Welcome to the Atlassian community. What type of project does this concern? Get the project Type from the View All Projects page available from the menu Project > More Projects. It should be noted that the references provided by @Mohamed Benziane apply only to Company Managed projects.

Hello @Benjamin Peikes How many Customers and TAMs do you have? What is the field type for the Customer field? Is there a filter associated with your TAM field to limit which users can be selected in that field? Does a given Customer value ever get associated to multiple TAMs? If a Customer gets a different TAM at some…