Trudy P Claspill Community Champion

What a great idea! Thank you for sharing your personal story.

What type of project does this concern? Get that information my clicking on the ... next to the project name in the panel on the left. If you are working with a Team Managed project there is no option to save a draft of the workflow. You either discard all changes you made or you publish your changes to start using them…

Hello @Michael Prado Can you tell us how you are navigating to "history" or provide a screen image? To my knowledge there is not a built in feature in Jira that list the history of changes to workflows. You could go to Jira Admin Settings > Work Items > Workflows and sort the workflows listed by Last Updated. Then look at…

Hello @Jordan Verastegui Can you clarify if you mean your Atlassian Cloud Organization admin or your JSM Product Admin? If you still have an Atlassian Cloud Organization admin, they can address this problem through https://admin.atlassian.com If you no longer have any Organization admins, you can also reach out to the…

Hello @Daniel Roberts Welcome to the Atlassian community. Adding to this, if you want to provide your feedback directly to Atlassian you can do that by clicking on the question mark button near your avatar in the upper right corner of Jira, then select "Give feedback about Jira". There is also a publicly searchable backlog…

Hello @City College Veterans Those codes are useful only to Atlassian Technical Support to help them find relevant information in log files. You should report that problem to your Jira Administrators and they will be able to open a support ticket with Atlassian. We are a user community, not Atlassian Technical Support nor…

Hello @Carolina Castro Yes, if you have a multiple project agile board that includes issues from a Team Managed project, and the board does not have any configuration problems, and you have the required permissions in the Team Managed project, then you will be able to change the status of the Team Managed project issues…

Hello @Perez_ Jestine Welcome to the Atlassian community. Per your post tags you are using a Free subscription, so you wont' be able to open a support request. I have flagged your post here in the community forum to raise it to the attention of Atlassian Team members. They should get back to you within 2 business days.

Hello @Ahern Nigh Welcome to the Atlassian community. There is currently not a native "Duration" type for custom fields. There are two open change requests about that to which you could add your vote. https://jira.atlassian.com/browse/JRACLOUD-67720 https://jira.atlassian.com/browse/JRACLOUD-94778 You could create custom…

You can do the same thing with cells in a row, including the header row. I select the cells by placing my cursor in one, single-click and drag my cursor into the neighboring cell. I can also do it by placing my cursor in one cell, then holding the Shift key and clicking on the neighboring cell. I'm doing that in a Chrome…

There is no method for people to execute a search on the internet for instances of Jira, narrow that down to only instances that you access, and further narrow that down to projects in Jira that you use. You will need to provide them the link to access your project on your Jira instance. Note also in the non-Free plans it…

There is not a native tool that provides auditing or reporting of where user groups are used. You might be able to construct something using the REST API. Responses on this post have some suggestions about group auditing apps. One appears to be available for Cloud.…

Hello @Roger Zhao Welcome to the Atlassian community. If you want to explore that topic with Atlassian directly I recommend that you ask your Jira Admins to open a support ticket with Atlassian through https://support.atlassian.com/contact/#/ This is a user community, so we cannot speak to what Atlassian may be willing to…

Hello @Mathilde Gouze Welcome to the Atlassian community. Highlight the cells you want to merge. You should see a downward pointing arrow/button appear in one of the cells. Click on it to show the Cell Context menu. There you will find the Merge Cells option.

Hello @martin griffiths How have you recorded your "estimated project start and end dates"? A project/space in Jira (the container for stories) does not natively have fields for recording start and end dates at the project/space level. That information is only available from individual work items within the space/product.…

Hello @Daniel M Abernathy When you start paying for your subscription none of the seats remain "free" you pay for all seats that are used. For Jira if you were using it for free with 10 or fewer licensed user, you get a version that has less functionality than the Standard and Premium subscriptions. You can upgrade to the…

Hello @Jeremy Wood Regarding option #3, you could add automation to immediately clone the Kiosk issue from the isolated project into your project that has all the request types that your Service Desk teams handle. Given that you are going to ask for the submitter to self-identify at the kiosk (presumably by filling in a…

Hello @Valentine Nzekah If your coursemates are not sent an email, how will you communicate with them the link to the project? Are you concerned with having to manually generate an email for each coursemate? On a side note, keep in mind that with the Free subscription you can have no more than 10 people granted access to…

Hello @CHRISTINE KALUSKI Welcome to the Atlassian community. Can you provide more details on how the view of a single dashboard changes each time it is viewed? Screen images (obscuring confidential data) would be helpful to illustrate your request.

Hello @Hernan Mathias Farina Forster How has the parent/child relationship been established between these issues? Are you talking about an issue and a sub-task, and Epic and child of the Epic, or some other method of establishing a parent/child relationship? Is the other "second comment" text you are providing be added to…

Hello @my.fsddesignstudio Welcome to the Atlassian community. Adding to this, for a Free subscription that is inactive the Organization Admins and Site Admins will receive email notifications as the period of inactivity grows, stating that the site is at risk for deactivation and recommending that some activity occur to…

 

I think the author's first two sentences are a translation of the message in red text in the upper left corner of the image they shared. And in the lower right portion of the image we can see that the owner field is already set. So the question may be why is the error appearing?

Olá @Diogo Luis da Rocha Rigotti , Bem-vindo(a) à comunidade Atlassian. Você já relatou este problema à equipe de suporte técnico que gerencia o Jira no Ministério das Comunicações? Esse deve ser o seu primeiro passo. Este fórum é um fórum de usuários. Não somos o Suporte Técnico da Atlassian e não temos acesso às…

No, the Clone action in native Automation allows you to select the destination project/space.

Hello @PLaksh11 As per this change request, a feature was added to disable the option at the Jira Product level. https://jira.atlassian.com/browse/JRACLOUD-83607 Settings > System > Edit Settings > Hide unused fields I have not found anything about being able to enable/disable the feature at the project/space level.

Hello @Andre Nantel After having selected a number of sprints in the sprints dropdown I notice that the number I have selected appears in the field above (-1 because the first sprint name is shown). This appears to match the number of unique sprints selected from the list. After making the above selections and then…

Hello @Joe Rish If you are not an Organization Administrator your self there is no way for you to look up who the Organization Administrators are. You can ask other users to attempt to access https://admin.atlassian.com to see if they have access to manage the Organization. There are various types of administrative access…

Hello @norfleetbrock Welcome to the Atlassian community. To create new Categories you have to type the name into the Category field in an existing issue (in List view) and then click the name in the drop down where is says (New category).

Hello @norfleetbrock Welcome to the Atlassian community. I see you started a new Question post to get help. Look for responses there. https://community.atlassian.com/forums/Jira-questions/Cannot-Create-Category-From-List-View/qaq-p/3144609