Trudy P Claspill Community Champion

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Hello @Leandro Pelegrino Cunha Welcome to the Atlassian community. Are you using Jira Cloud or Jira Data Center? If you are using Jira Cloud, into what type of project/space are you importing the data? What steps did you take to access the Import function? Can you show us a sample of the data in your CSV? Can you show us…

AI's do not hallucinate but they do sometimes provide incorrect answers. As I said, I was not able to test it (the Development feature is in beta and not available with my instance), so I was unable to confirm or refute it. Since you are on a paid subscription, you could ask your Jira Administrators to raise a support…

Gracias por la información adicional. ¿Puedes hacer clic en "Editar valor pr defecto" y mostrarnos qué aparece? Supongo que has marcado la casilla "Usar la fecha y hora actuales como predeterminadas". Esto no significa que el campo se configure con la fecha y hora actuales cada vez que crees un nuevo elemento. Significa…

Hello @Samer Mansour I'm having the same experience with links to repositories in Bitbucket Cloud. Google AI came up with the following. I was not able to test this in my Free Jira instance: Deleting a repository link (shortcut) in Jira Cloud involves the following steps: * Navigate to the project: Go to the specific Jira…

Hello @Iryna Kyselova Welcome to the Atlassian community. When you say that you account was deactivated do you mean your user account (your login credentials) or do you mean that you could no longer access the URL to get into your Jira subscription? When you say you "reactivated your account", what steps did you take to…

Hello @[deleted] Welcome to the Atlassian community. We are a user community, using our own copies of the Atlassian products. We are not the administrators of that site and have no access to it. If you are sure that you are using the correct credentials you will need to contact the administrators of that site to get…

Hello @sao bien You mentioned the Server product first. Support for Server products ended in 2024 as per https://www.atlassian.com/licensing/server-end-of-support Server products continue to function after their license expires. If you want to get support for your product you would need to update to a Data Center license.

Hello @ibrahim.bhuiya Welcome to the Atlassian community. Not all custom fields types are currently supported for selection. There is a change request on this topic to which you can add your vote. https://jira.atlassian.com/browse/JWMCLOUD-283

I have not used BigGantt myself, so I don't have first hand experience with it. If another community member doesn't chime in with suggestions, I recommend that you contact the support team for BigGantt. You can find their contact information on the Support tab of their listing in the Atlassian Marketplace.…

您好 @Chip Cheng ， 欢迎来到 Atlassian 社区。 您当前连接的网络可能存在限制。请尝试连接到其他网络并重试。 请参阅 @Andy Heinzer 在此帖子中的回复： https://community.atlassian.com/forums/Jira-questions/Unable-to-create-a-JIRA-site-new-account/qaq-p/3044131 --- Hello, Welcome to the Atlassian community. There may be a restriction from the network to which you are connected.…

Hello @Eliya Sarfarti There can be two problems involved here. The first one is as mentioned by other responders - the rule Scope. To do more than Create an item in another project the rule Scope has to include both the source project and the other project. Multiple-project Scoped rules can be created only by Jira Admins…

Hello @Ben Mathews The Sprint field is not a single value field. It shows all Sprints that the issue has every been in where it was in the sprint at the time the sprint was completed. The "None" is an indication that it is not currently in a planned or active sprint. The +1 is an indication of it having been in a previous…

Hello @Marcus Burnett Is New Application/Vendor Request the same project where the original Task is created? You do not need the Branch components. You can link a new item being created to the trigger item directly within the Create Work Item step. Example To link items you are creating to the one that triggered the…

Thank you for that additional information. This change has not yet appeared in the environments to which I have access. I did find this article within the Community about the new Search: Introducing Rovo Search for Jira I see that the Nov. 3 update mentions that the ability to search Confluence has not yet been added.

Hello @Sarah Moughan Welcome to the Atlassian community. The End Date is grayed out because you have specified a duration for your sprint. Change that to custom and you will then be able to edit the end date.

Hello @배경준 This is a user community. As such we don't have access to the information you seek. You need to contact Atlassian directly. You can open a support case at https://support.atlassian.com/contact/#/

Hello @Loic Using the Trigger a Webhook post function does not count towards your Automation Rules usage, unless the webhook you trigger is itself a webhook for an Automation Rule.

Hello @Phillip C Can you provide a more complete screen image to provide more context about where you are accessing the search function? In my Free instance I see options to choose where I want to search from the Search field that appears at the top of the screen next to the Create button. Features get released to…

For Company and Team Managed Software and Business Spaces what you want to do is possible only on the Create and workflow Transition screens. It is not possible to set a Select List field to Required in the View screen. Refer to…

Hello @Leigh Crawford While I'm working out the solution, can you tell us what is the Type of the project/space this concerns? Get that by clicking the ... next to the project/space name and looking at what appears at the bottom of the pop-up.

@Danika Weiser Welcome to the community. Click the ... button next to the board name and then select Board Settings. Expand Layout and select Columns. On the right it will show how the Statuses in your workflow have been mapped to Columns in your Active Sprints view. When the board was initially created it would have…

You're very welcome!

Hello @Naveen kumar You can view the public Atlassian backlog to see if those suggestions have already been documented, and add your votes to them if they have been. https://jira.atlassian.com/secure/Dashboard.jspa If you are using a Jira Cloud product you can click on the Help button near you avatar in the upper right…

Hello @Abdul Wahab Khan Welcome to the Atlassian community. Have you reviewed the app documentation to see if it lists any constraints related to Team Managed Spaces? https://appfire.atlassian.net/wiki/spaces/DLP/overview I quickly glanced at the Boards section and did not see anything specific about Team Managed projects…

Hello @Sean Kubin You said that it is no longer persisting. For clarity, can you confirm that it did previously persist the panel width you set when you refreshed a browser display? I can't say that I ever noticed one way or the other what it did previously. When I tested it today I found that if I refresh the tab or open…

Yes, and you will only be able to select from the types available in the Work Item Type Scheme for that project. So you need to add the new types to the scheme first. Please note that while you could add a brand new work item type named "Feature" to L1, it will not be handled in the same manner as the native Epic type. The…

Hello @charu Welcome to the Atlassian community. When a rule execute it creates an Audit Log entry with the details of the execution. You can get to those by clicking on the Audit Log link in the rule UI. An entry is created each time the rule is triggered and each time the rule is changed and saved. Find the entry for…

Hello @Rafael Fernandes What is your level of admin access for this environment? Are you only an administrator for individual Projects (Spaces)? Are you a Jira Product Administrator? Are you an Organization Administrator? Are you using a paid Jira subscription? If you are on a paid subscription and you are a Jira Product…

Hello @Toni Goode Welcome to the Atlassian community. Which Atlassian products do you have available to you? Are you using only the Jira product? Do you have Jira Service Management? What type of subscription do you have; Free, Standard, Premium, or Enterprise? Is this a new Jira environment that does not already contain…