Rae Gibbs Atlassian Team

@Gyanendra K Gupta I can help you with you that! If you click on the checklist, you see a frame pop up down at the bottom of the screen. When you hover over it, you will see an Edit option in the right hand corner of that frame. Click on that. It will then open the checklist and there will be a Delete Checklist option on…

@Gyanendra K Gupta Thanks for reaching out! Dependencies only reside in Jira Align and do not sync over to Jira. Dependency management is one of the features that companies buy into for Jira Align that does not exist in the standard version of Jira. When integrating Jira and Jira Align, the concept is that the teams will…

On the Release Details Panel, there is an attribute Program Increment Shipped In. The value selected in this field will determine what PI it displays for in the Program Room. Essentially the release is only going to ship in one PI even though there may be work from previous PIs that are contributing to that release. So if…

@ytoeda The Roadmap Release view that you found would have been my recommendation as to the progress against the release. This same information also feeds into the Program Room. You need to make sure that you have the Releases card toggled on under View Configuration to see it. Is there something that the Roadmap Release…

@Allan Silva Thanks! I struggle with not being an expert in Jira. I know to tell Jira Admins what they need to do but haven't had the knowledge to provide them with direction on how to do it. I figured if this helps me, it will probably help others.

@Richard Wilson _Jarow Digital_ Good callout! I updated the article with that additional info.

@Velizar Borisov When you go into the Admin console, go to the Program permissions and in there you will see a toggle for Features or Jira Epics. You will see a main toggle along with additional toggles that control editing that item such as Add, Save and Delete. Those would need to be turned off. You can do the same for…

@Allan Maxwell Unfortunately not.

@Kent Baxley Any chance we can get this Jet article that @Shawn Kessler wrote added to this page? https://community.atlassian.com/t5/Jira-Align-articles/Agile-Readiness-How-Jira-Align-s-Jet-Can-Help/ba-p/1384624 

@Mandy Sanders Echoing what Jesse said, there is limited configuration with the Status Report. Some of the details you are looking for can display in an export. If you go to the Epics Grid, under More Actions, there should be an option to export. If you are interested in submitting an enhancement request to our Product…

@Peggy Graham Way to go, Peggy! Great article and breakdown!

@Rich Sparks Great job on the article!

@radhika We've had a couple issues related to formatting when syncing from Jira to Jira Align. Please review these to see if any of them relate to your issue. https://jira.atlassian.com/browse/JIRAALIGN-704 was the original bug that was filed and closed with the following comments referencing breakout of distinct issues...…

First confirm in Jira that customfield_10004 is present on the create and edit screens. That is a common culprit of that error. If you confirm it is, then I would recommend submitting a support ticket for further investigation.

Hey Vinay - If you are using Jira Cloud, there is an issue that has been going on since 9/1. Stories that have a sprint assigned and have been updated since this date, are not syncing over to Jira Align. Was this working prior to 9/1? If so and you are a Jira Cloud user, you may be falling prey to this issue. The fix will…

Once a user registers, do we know what the turnaround time is for them to be granted access?

@Ann Bouvier The initiatives on the Status Report are displayed in alphabetical order. Unfortunately, there isn't an option to change the sorting. I think having the ability to modify the order in which you would like to have them displayed is a great idea! You can visit the Ideas Portal at ideas.agilecraft.com and submit…

@Ann Bouvier Allan is correct. There is no way to rearrange the page. You can always submit that as an idea to ideas.agilecraft.com. If you've never visited the Ideas Portal before, you will first need to register.

@Elizabeth Wheeler You can submit to ideas.agilecraft.com. You must register first.

No problem! That's what we are here for!

@Raj Iyer You are correct in that JA can only support a single workflow for a team. It is possible to use process steps in JA that match a workflow in Jira. In the example given above, they are almost the same with the exception of Done that could just be skipped over if not used. These process steps can be mapped to the…

@Tanvi.Patel I reached out to @Chris Spanner a little while ago and shared the info with him. Hope they are along the lines of what you were looking for!

@Tanvi.Patel I will reach out to them today. I know @Chris Spanner and will try to catch him before he is done for the day since he's 6 hours ahead of me.

Hey Shawn - I created something a while back and shared with the SAs. I've got it on our Google Drive. I'll send it over to you.

Hey @Tanvi.Patel - I'm a Solutions Architect with Jira Align. I have created a template of checklists that go through the life cycle of the PI and by role. I have shared these with the other SAs as well. Is there a SA that you are currently working with or even a TAM? If you are and let me know who they are, I can get it…

@Kent Baxley Any chance you can add this article to this page that @Don Miller wrote? https://community.atlassian.com/t5/Jira-Align-articles/Update-Atlassian-ID-for-Jira-Cloud-users-when-integrating-with/ba-p/1365067#

According to Tim, the rectifying of this issue is a little more complex than deactivating the user that came through in Jira. Apparently, that is the user that we want to keep. You add an "X" or a few to the beginning of the email address to the user that was created in JA before deactivating that user. Then you update the…

@Meena.Gundamraj1 If you are having issues with sprints properly mapping and are seeing errors, I highly recommend filing a Support ticket. There are various solutions to this problem and without being able to see first hand what is going on, it is hard to recommend the correct solution.

Way to get this out there @Emily Koch ! Perfect timing for me to share with a customer.

Great article @Tarun Sapra !