Mykenna Cepek Expert

The "Apply event to" field confuses me, particularly since it is required and has only one offered value: "Trigger for this rule", or you can type in something. Neither of those options appear to be documented. This rule definitely needs a hyperlink to some documentation! Note that the rule trigger is always at the very…

Thanks all for the feedback, I'm glad the rule is working for you! @gan gan - The {{baseUrl}} is a standard Smart Variable in Jira Cloud. No idea why it would work fine for everyone else but not for your site. Might be worth an Atlassian Support ticket? It's been a feature for years, and is documented here:…

I have posted an article including my Jira Automation Rule which automatically reverts Jira Projects back to Jira Components: Automation to fix the Compass Component problem 

I have posted an article including my Jira Automation Rule which automatically reverts any Jira Project back to Jira Components: Automation to fix the Compass Component problem 

This is a critical point! Anyone who has used Jira for some time has it as deep tribal knowledge that "Components are Project-scope" and "Labels are Global-scope". Many users see Components and Labels as kind of similar things, and I'm forever explaining the differences to them. If an org is going to change to Compass…

@Aaron P_ and others: I have posted an article including my Jira Automation Rule which automatically fixes this problem: Automation to fix the Compass Component problem 

Thanks @Bill Sheboy Here's a hyperlink to the JAC based on the JQL that Bill provided. Use it to keep an eye on how it's going with these "advanced components" in terms of bugs and suggestions in the JAC. At this moment there are 15 such issues, breaking down like this: * Cannot reproduce = 1 * Fixed = 5 * Pending = 3…

This is so not ready for General Availability. Beware. This "feature" just ruined one of my rules, and now I have to start the rule over from scratch. I had a fairly complex rule and wanted to see if the Advanced Components might be able to help. What it did was pull all my rule logic into a single Group. Now I cannot add…

Former software developer to the rescue: Executing the above will generate: And it will also send you an email that the rule failed.

In our Enterprise Jira Cloud, this problem still exists. Project Admins can still enable "Compass Components", even though we don't have Compass. When they do that, the Components are screwed up for the entire Project: * Project Admins can't see or edit their Components any more. * Users cannot add any values in the…

I'm concerned that the New Workflow Editor gives Project Admins access to things that only Jira Admins controlled before, namely workflow actions, triggers, conditions, and events. I'm a fan of team autonomy in general, but I've also seen teams "trust" their strongest Jira user to create crazy complicated workflows that…

Sorry, but unfortunately not. Each icon internally just has an image and a numeric ID. AFAIK, the default built-in work item types icon assignments are: * Story - green bookmark * Epic - purple lightning bolt * Task - blue square checkmark * Sub-task - two blue squares * Bug - red circle or insect I believe everything else…

AUTO-1959 has been converted into JSDCLOUD-17251. Please continue to vote for it and watch it for updates. It shows as Priority=High at the moment.

WARNING: If your site has HIPAA enabled (as our does), then the new "Send customized email" component likely won't work at all. Since the old/legacy "Send email" component has been disabled, this change breaks the ability for new Jira automation rules to send emails at all. Only rules still using the legacy component can…

I was disappointed to read: public forms will not be coming to advanced forms in business and software projects. JSM will be the product which continues to enable this (i know this is not the answer you would like to hear but i hope this provides clarity) I think I can speak for everyone who really, really appreciates…

@Fred Quintero: I came up with a solution for giving our users access to information about their submitted tickets. We create a Confluence page for that. We send users to that page to submit forms, where they find: * Confirmation about what form they can submit here (are they in the right place?) * A big button they can…

Only Jira Administrators can import automation rules. That's in "Admin > System > Global automation > 3-dots menu > Import rules".

As a Jira Admin, I can look at the "Global Automation" area in Jira Cloud and get to "3-dots menu > View performance insights" for my whole Jira instance. Love it ... except ... Sometime the pretty graph shows rules erroring or being throttled, but the "top 20" that are in the list below do not have any errors or…

I'd also like to see the "Labels" for automation rules be project-specific, not global. Our project admins (the ones who use automation) are expressing their team autonomy and unique way-of-working in their rules. One team's approach to rule labels might be completely different from another team. Short story: I was hot and…

I wish for Smart Values that would give me access to: * A URL to the rule in Jira: http.../settings/automate#/rule/<ruleID>* ...or even just the ruleID (so I can construct the URL myself) * A URL to the Audit Log for the current rule execution* Similar to the above URL with ".../audit-log?auditLogId=..." at the end. * This…

So my "work" will be in a "space". Gasp. That actually makes sense!

As of today, it looks like the Work Item Type icons are being changed as well. For visual reference, here are the early 2025 icons (prior to the New Navigation): And here are the late 2025 icons (part of the New Navigation): There is a thread here focusing on these changed icons:…

For visual reference, here are the early 2025 icons (prior to the New Navigation): And here are the late 2025 icons (part of the New Navigation):

Having to ignore all the "System installed" every single time now is frustrating. The prior view nicely defaulted to just the "User installed" apps, which is typically what Jira Admins go there for. Speaking of System-installed apps -- when will the "View app details" hyperlinks for them have value? The vast majority of…

To my knowledge, even an Org Admin cannot change the name of a built-in field in Jira Cloud. Admins can rename custom fields, but not built-in fields like "Story Points". I suspect the only way that the built-in "Story Points" field could be renamed in Jira Cloud is with a ticket to Atlassian Support. And frankly I'm…

(moved to a separate answer)

Ensure you are not sending ANY body along with GET requests: https://community.atlassian.com/forums/Atlassian-Platform-articles/Jira-Confluence-Cloud-APIs-return-403-Error-The-request-could/ba-p/2928153

Welcome to the Atlassian Community! Please understand that this is a public forum of Jira users (volunteers), and only occasionally will an Atlassian employee contribute. There is no real "support team" here. To reach Atlassian Support, go here. To connect with the support team for the vendor of another App, find them on…

I want to be sure I understand your question. Is this what you are asking? "Why can't we use our custom field for story points in Roadmaps?" If that is your question, the answer is fairly simple. Jira uses the built-in "Story points" field in many places, and that cannot be changed. Examples include in the Velocity Report…

To be clear for everyone, this is an effort to bypass the licensing of the product. A person using the features of Jira needs to be a licensed Jira user. Trying to use a paid product without paying for that product simply isn't right. It also likely violates the terms of any existing licensing of that product. Creating…