Mykenna Cepek Expert

Thanks for circling back, @Doug Levitt, and sharing what you learned and how it is all working for you -- very cool! I take the time to swing at various pitches here in the community forum. It's very nice to get this kind of feedback when it's a hit.

It looks like these fields could be (accidentally, or even purposely) edited, per-issue. Is that right? Might that be confusing?

More information specifically about updating existing tickets via admin import is available here: * https://community.atlassian.com/t5/Jira-questions/Update-existing-issue-via-import/qaq-p/1291133 * https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/ I just recently had to do this in…

That linked ticket is not related to what is being discussed here.

@Babu Ganesan: your question appears to relate to Confluence Cloud. But the link you provided for the suggestion was for CONFSERVER, which is for Confluence Server and Data Center, rather than Confluence Cloud (CONFCLOUD).

I see. Well, you could try something like this then: * Send web request to copy file (box 2 unchecked) * Send web request #1 to edit file (box 2 checked) * Continue only IF webResponse.status != 200 (inline, not branch) * Send web request #2 to edit file (box 2 checked) "Box 2" refers to the second checkbox for "continue…

Hi @Babu Ganesan, welcome to the Atlassian Community. Unfortunately, there is no option today for relocating the "Upload" feature for the Attachment macro in Confluence. However, there is a crude workaround you could try: use two Attachment macros: * Configure the first one to have a "Filename pattern" that will never…

I just checked in our Jira Cloud, and it seems ok. A previously created table sorts ok. I also created a new table, and after saving it sorted ok. Note that the column sorting is NOT enabled while you are editing a page. Either save the page or preview it while editing. You might also try editing any page which is…

@wojciech_kluszczynski - here is an example of the alternate approach I suggest: Do not use the "if" component which branches. As @Bill Sheboy noted, branches sometimes execute in parallel (for performance reasons). By using the "if" component which is in-line instead, things execute in order. However, I don't actually…

Awesome metrics and visualization, @Doug Levitt! I'd be curious if the error spikes correlated with something that would be more obvious at a higher resolution on the horizontal axis. This would assume you have hourly (vs daily) execution count data. I might expect, for example, the error potential to be higher during…

@Doug Levitt, I completely concur with your point about a high percentage of software is devoted to handling corner/error cases (having been a developer, I know all the attention I paid to exception paths, recovery, logging, etc). Automation in Jira is a different beast, and "error/outage recovery" is almost always going…

My answer is going to ignore the "outage detection" aspect of your question, and focus on the "outage recovery" portion. My take is that this is a game of diminishing returns. Why? As I've dealt with the aftermath of rules not running for various reasons, I realized that some rules simply can't recover from missing their…

Hi @Antonio Calì and welcome to the Atlassian Community. Your question was an interesting challenge, and I enjoyed learning more about Automation while looking into it. The solution below works in Jira Cloud. I was able to pull the changelog for an issue in Jira, locate a user who made a change, and use that information to…

Thanks for this overview and some helpful graphics, @Andreas Springer _Actonic_. This can be very helpful to newer admins. A few more tips: * When creating a project, the little "Share settings with an existing project" checkbox very much relates to this topic! Check that checkbox to reuse schemes being used by another…

@Ruchi_Uppal Please remember to click "Accept Answer" for those responses which helped to solve your question. Doing so provides helpful feedback to both those providing answers, and to guide others looking for similar solutions. Thanks!

Great solution, @Hannah Humbert - Simpla Workflows! One suggestion... Probably want to call out the {triggercardlink} as well (in the email, maybe in the comment also). The "found" (existing) card might have multiple other cards linked to it, so it might not be clear which link in the existing card goes to the newly…

Sounds like a good use-case for a new Trello Power-Up. (hint hint)

Hi Sandeep. This is pretty general and vague. There's not enough here for us to be able to help you. Some starter questions: * Integrate how? * What is your current company website platform/tooling? * How do you envision "everyone on the same website/platform" by "integrating jira"? What would that look like? Jira Cloud is…

I'm not aware of anything in the standard product that will total the Story Points in the backlog. Maybe there's a Marketplace App that could help with this; I can't advise on that. It would be helpful to know if you're wanting to do this for Company-Managed Project, Team-Managed Projects, or both. _ _ _ A simple, but…

I would take this straight to Atlassian Support, and open a ticket to have them look into it. Be sure to give them permission to access your instance to diagnose it further. Open a ticket here: https://support.atlassian.com/contact/#/

Consider voting for this existing product enhancement suggestion: * CONFCLOUD-68551 - "Allow custom email address for Confluence notifications"

Sure. Lots of options to solve this kind of thing. * Jira Dashboards can show things, dependent on the gadgets that you add to the Dashboard and their configuration. * Roadmaps can show information, with drill-down to individual issues and nice roll-up to Epics. * Create a Board which does not filter on Project. This works…

Two things to check: * Ensure that the "Ready for Prod" status is in the "In Progress" StatusCategory. This is a global Jira configuration under "Status". * If that is correct, then check if the affected issue(s) have a non-empty "Resolution" field. I believe an issue shows as "Done" (and the Key is shown in strikeout font…

@Gareth Cantrell is very close with his answer. But it doesn't take into account the time portion of the original timestamp string (which I assume is important, since the OP cares about the timezone). @Doug Levitt, something like this might get you closer to what you want: {{doug.toDate("yyyy-MM-dd…

Thanks for that reply, @Sam Harding. Looking forward to these changes. I was going to add a link to this discussion from the public tracker you created for this (AUT-2332), but comments are not enabled (as they are on JAC). It might help add context to AUT-2332 if it linked to this discussion.

My recommendation aims to eliminate export/import and cloning. Thus, any problems that occur during export or import (e.g. "fixing linked issue") would be irrelevant. Issues that were linked before year-end remain linked. They might not be visible on the board anymore, but they are still in Jira and would still show if a…

Ugh. That sounds like a lot of administrative overhead! Not sure if this would satisfy the customer use-case, but my first thought would be to propose continuing to use the same project, and find a way to de-scope the appropriate issues at year-end. One example: for a project that is Kanban (not Scrum), I'd suggest…

Still would help to know if your Jira is Server or Data Center (and which version) or Cloud.

Also, the screenshot above is the Audit Log for this rule. That's not what I was suggesting that you review. There is a different Audit Log that is global for your Jira instance. It shows all the rules recently executed. Have you found that? It's where you would be able to see what other rules might be triggering around…