Mykenna Cepek Expert

Actually, Jira permissions are flexible enough that you can be "the administrator of this project, as well as of the board" and still be prevented from some actions. So it is worth reviewing the permissions. Have you tried using the Permission Helper? It can often highlight what specifically is preventing a user from…

Here's a similar question with a good answer that might help you: * https://community.atlassian.com/t5/Confluence-questions/Read-Only-Permissions-in-Confluence/qaq-p/378686 It's related to the Cloud version of Confluence, and based on your screenshot I think you're using one of the other versions. But the concept is the…

Sounds like a permission issue. It would help to know what version of Jira you are on (Cloud, Server, etc). Consider tagging your question with that information to help the Community know your environment.

Do you get an error when you used your regex in the smart value for the "Matching JQL" field? That would surprise me -- I'd appreciate seeing that error. My suggestion was to set the "Matching JQL" field for this new condition, for your situation, to be this: linkedIssue = {{comment.body.match("([A-Z]+-\d+)")}} My test…

Adding one more conditional before your Link action should do it. I recommend the "Related Issues Condition" which allows you to test Linked Issues. In the JQL, use this: linkedIssue = {{comment.body.match ... }} Below is a test rule I created to validate this approach:

You have two different things going on here. First, the "Epic Name" isn't quite what you might think it is. The text "Systema TS 2021" as shown in your original post screen shots actually comes from the "Summary" field in the Epic. There is a separate field for Epics in Jira called "Epic Name". Typically people will create…

I suspect you might be having two separate problems. The first problem you describe happens to me all the time in Confluence also. It can be extremely frustrating to position text in the line BEFORE a heading. You have to aim just above that line of text, in order to get the cursor on that line. Not sure what this problem…

Keep in mind that Opsgenie users can see their schedules in the tool at any time. Odds are that they will be logged in (perhaps on both their computer and in the phone app) so it's just a few clicks or taps away. I also mentioned a shared-calendar approach above. Finally, each user can set up notifications. Opsgenie's…

I think Jira Cloud (perhaps Core Jira entirely) only supports time-based queries for certain fields (specifically the Assignee, Fix Version, Priority, Reporter, Resolution, and Status fields only).…

I have four options for you... My first thought is to use an issue query against the "Feature" type and list the linked issues. Assuming there aren't thousands of results, you could just visually scan the results for "Features" that are linked more than once to other issues. My example below uses type "Story" just to…

Even if you're importing to a different instance?

Send an email to liu.yunlong@infynova.com from some other account (outside of infynova.com) to confirm that emails can be received at all to that inbox. If that doesn't work, you'll have to troubleshoot why that email isn't working with IT staff at infynova.com If that address can receive outside emails, then look closer…

You probably have to write something custom for that, unfortunately. One possible substitution might be exporting the schedule to a shared calendar periodically, documented here: https://docs.opsgenie.com/docs/your-on-call-schedule Having the team reference a shared calendar might be an easier solution. Otherwise, I ran…

Something new I learned from this great conversation: a new estimation approach, which I'll call "timescale". Mike Cohn very briefly talks about this starting at 18:45 in the video. Instead of using Fibonacci numbers or T-shirt sizes, the timescale approach just focuses on the unit of time that the estimator has in mind:…

JQL doesn't support sub-sorting, so I'm pretty sure this isn't possible. Sorry. A workaround would be to sort by Rank, and then manually rank the child issues to keep them sorted by title. Yeah, I don't like that workaround either.

Based on what I understand, Jira responds to an email failure by adding that email address to a "blocked" list. So using the dialog you pictured to invite that same email address multiple times will not work. Instead, an Administrator for your Jira will need to go to the "Users" admin area and use the "Resend" function for…

If you have the Slack integration in your Opsgenie, and a channel set up for notifications, then you can manually use this command in that channel: /genie whoisoncall That is a "private command" (so only you see the response). But it provides the information about "who is responsible for support" at that time. I suspect…

P.S. Jira (JQL) uses "empty" instead of "null" for a field without a value. I've also seen that numeric fields can be either "empty" or 0 (zero) as two separate values, even when using "native" (e.g. integer) accessors (like fieldChange.from rather than fieldChange.fromString as discussed above).

Take a look at Confluence Templates. It's not quite a general-purpose form tool, but it does have some features for smart fields (users, dates, etc). https://support.atlassian.com/confluence-cloud/docs/pre-format-your-content-with-templates/ One approach I've used successfully is to create a template for filling in a…

@Alexey Thanks for sharing that info. I always find it interesting to see how other teams are operating. I realize you're likely inheriting all this, and maybe this is what the team is used to? Just wanted to call out some concerns I see, perhaps some inspiration as your team iterates on what works best for them long-term.…

This looks like one of those rules that will evolve as edge cases are discovered. A few observations: * Your else-if above checks "{{fieldChange.from}} equals empty". Note that "from" returns a number for this field, and "fromString" will return a string. The developer in me is differentiating between the numeric zero (or…

I've realized that your original post includes three documentation links for Confluence Server. Can you confirm if you're using the Server or Cloud version of Confluence? You had tagged your question with the "Cloud" deployment type for Confluence, when I suspect you meant "Server". The community will be able to help you…

It took some digging in the docs and experimentation, but I created the following test rule. The conditionals and smart value usage should help you with what you need to do. This rule uses the same trigger you're using. The conditionals differentiate which field changed (and also detects an unexpected trigger). The logs…

It's important to properly select the entire table first. Otherwise the copy-paste operation won't work as expected (copying the table itself - not just the content). The very top-left corner is used to select the whole table, when editing a Confluence page: Another possible point of confusion is that Ctrl-C might not be a…

It's important to properly select the entire table first. Otherwise the copy-paste operation won't work as expected. The very top-left corner is used to select the whole table, when editing a Confluence page: Another possible point of confusion is that Ctrl-C might not be a copy operation for some people. I use Cmd-C on my…

Nope, sorry. OneDrive and Sharepoint are Microsoft products, as is Excel. So it's no surprise that they integrate with each other strongly. Theoretically, Microsoft might be able extend Excel to use the Confluence REST API to create a new page. But there is no incentive for them to do so. Microsoft also offers it's…

Plans are difference between Next-Gen and Classic projects, so knowing which type of project(s) you're using with Plans will be helpful too. Some documentation links: * https://www.atlassian.com/software/jira/features/roadmaps *…

I believe "Advanced Roadmaps" are now under "Plans" for projects in Jira. You probably figured that out. If you have some specific questions about configuring them, providing some details would allow the community to be more helpful to you.

Standard Confluence (no Apps added) cannot do this. If you have both Confluence and Trello, then Confluence supports what you want natively. If Jira is too "complicated", Trello might be a better fit. More information on that here: https://support.atlassian.com/confluence-cloud/docs/use-trello-and-confluence-together/ I…

In Confluence, every page can serve as a folder -- since every page can have sub-pages. So "under each main client" page you can have a "folder page for each project", with all the project-related pages underneath. One thing I've found that helps is to differentiate these "folder pages" visually from other "content pages".…