Boris Jockov_43q00x Insider

Hello, Which PlantUML solution are you using? Boris.

Hello, We do support programmatic diagramming, but your use case may vary. Please have a look at https://stratus-addons.atlassian.net/wiki/spaces/PDFC/pages/1839333377/Programmatically+adding+PlantUML+diagrams. If that doesn't work for you, we can continue through a support ticket. Boris.

Hello, If you're looking for a secure, up-to-date and actively developed PlantUML solution with integrations with GitHub, GitLab, AI and more, you should consider PlantUML Diagrams for Confluence. For more information, feel free to contact us on our support portal.

We have just deployed a fix so please try again.

We're working on a fix. Could you please file a ticket on our support channel? https://stratus-addons.atlassian.net/servicedesk/customer/portal/2 It's easier to keep track of the issue and this is a public forum. Regards, Boris.

Hello, We believe there's a caching issue. Could you delete the browser cache and try again? Meawhile, we're investigating further. Boris.

Hello, If you're having a problem with PlantUML Diagram for Confluence Cloud, please file a ticket on our support channel. Regards, Boris.

Hello, PlantUML is supported in the cloud and if you've been using Avono's on-prem solution you can easily migrate the diagrams to the new add-on. https://marketplace.atlassian.com/apps/1215115/plantuml-diagrams-for-confluence?tab=overview&hosting=cloud. Regards, Boris.

Hi Wolfgang, Please file a ticket here with the description of the problem. Thanks, Boris.

Hello, As we've notified you in the ticket, we have added support for XEarth and JCCKIT. We continue to investigate other points of your post.

Hi Kelly, older Confluence cloud page editor used a curly braces syntax as opposed to the new editor which uses the "/" syntax. In both cases, contents of macros are the same. It's just adding macros to the page has changed in Confluence. Regards, Boris.

If you're still having problems, please create a ticket here (and attach and example diagram if possible) so we can have a look. Regards, Boris.

Hi, We've taken this to our official support channel and are in touch with the user. Regards.

Hi, We had a brief downtime of one our servers which was quickly resolved. In the future, please use our official support channel. We don't get notified about community posts.

Hi Dan, Could you file a ticket on our official support system please? Regards. Update The issue has been fixed since but we're unable to get in touch with the customer.

Hi Eric, we had a brief backend outage. Please try again. For further issues, it's advisable to use our official support system. That way we can respond to the ticket quicker. Regards, Stratus Add-ons.

Could you enable 3rd party cookies for [*.]atlassian.net and try again? If the doesn't work, please file a ticket on our support system. Boris.

The underlying issue seems to be using cookies to authenticate request for loading the image. So I can confirm the supplied workaround is the correct one.

Hi Yasushi, We are aware of the problem and we're working on a fix. Update : the problem has been resolved. Boris.

An updated version has been released. Check it out.

It's currently pending an Atlassian Marketplace approval. Giving an ETA at this point would be pure speculation. Update: It's been approved.

We are working on it. It will be released as a part of 2.0.0.

We released 1.2.7 that addresses the issue. If your're still having issues, please get in touch with us through the support system. 

Could you raise a ticket on our support system with the diagram data attached(if possible)?

Aiming for the end of Q1. Update: new release is pending Atlassian approval. Hopefully, it won't take more than couple of weeks.

Hi Vikaash. We are working on an update that will support links and much more. Stay tuned.