Alex Expert

Hi @Yamini Sudhagar and welcome to the community! In this test box, you will define how your Jira site will be accessed. When you inform your Jira site Atlassian will spin up a cloud instance of Jira and any other products for you. I hope that helps, Cheers Alex

Hi @Shivika Shah Thanks for sharing more details. I guess @Alexander Bondarev gave you an excellent path for Stories and depending on how you link stories to tests, perhaps you could also take a look at linkedissuesof function. Cheers, Alex 

Q: Are any of the automation rules available for data center in the roadmap for the cloud?

Welcome to the A-team, you all! 🎉🎉🎉

Hi @Deepika Bidri and welcome to the community! If you have the proper global permission, you might want to follow the instructions from this article to create the space that suits your project needs. https://support.atlassian.com/confluence-cloud/docs/create-a-space-from-a-template/ I hope this helps, Cheers Alex

Hi @Shivika Shah How do you relate stories to tests? What format do you expect to extract the report from? Would a list of issues meet the requirements? Please share a little bit more about your scenario. Cheers, Alex

Hi @Hieu Tran and welcome to the community! This security advisory does not include cloud hosting. Your site is safe in this regard. Cheers, Alex

Hi @l.seplecan @and welcome to the community! I couldn't agree more with your suggestion, and usually I seek for articles posted by community leaders, atlassian team and partners in the product-specific groups. Search for articles on these groups https://community.atlassian.com/t5/Products/ct-p/products they help keep up…

Nice! I am happy it helped! This is a typical scenario for questions on Jira certification exams. Cheers, Alex

Hi @Karthik Murali and welcome to the community! I recently noted a new option on my Jira cloud site for automation, it is the field Who can edit this rule? Does your site have this option? If so can you review if your user is listed or part of a group listed on that field? Cheers, Alex

Hi @kristi gray The correct path is Custom fields -> configure - Edit Options

Hi @Patrick Chen I don't think this is an OOTB feature in the JSM cloud. However, if you select Any customer, by typing an email address for the option Who customers can Share with, and your portal is enabled only for users added to the service project, it will prevent non-users, assumable within the company domain, from…

Hi @Robert Brown Thanks for the nice explanation of the issue. Since this is happening to only one project, perhaps you could review the permission scheme for that project and ensure your user has the Resolve Issue permission. The permission helper can give you a quick answer to that. I hope it helps. Cheers, Alex

Hi @[deleted] Looks like you are ok the right track. Most likely people within your team can create KB articles from JSM. However, users outside of the support team will need a Confluence license to collaborate. Please ensure they'd have the proper space permissions so that invited users will be able to create articles. I…

Hi @kristi gray Select configure instead of edit. But, if it is a locked field you won't be able to do that. Cheers, Alex

Hi @Negjat Jusaj Thanks for the detailed explanation of the use case. You might need an app like ScriptRunner to update custom field options dynamically. I have done that in Jira Datacenter but I don't have a similar usage of this for cloud on my belt this far. Hope somebody can jump in and share an experience with us.…

Jo @Negjat Jusaj and welcome to the community! Could you elaborate on your use case? There is a custom field for Organization in JSM that can be added to the screen if you wish. Perhaps you want to create another custom field with a list of all organizations on your site. Cheers Alex 

Welcome to the community @bwambale ben! 

Hi @eirens If I got your question right, it looks like you can do that by enabling the wiki renderer in your field configuration for that particular phrase text field. Here is a previous question about that https://community.atlassian.com/t5/Jira-Software-questions/Change-render-on-custom-field/qaq-p/1774805 Have you tried…

Hi @Shah Baloch How do you plan to implement that using a post-function or a listener to trigger at the create issue event? Cheers Alex 

Hi @Nehla Hdhili Do you mean to remove the types of requests available for customers in the service portal to select? It's a bit hard to understand exactly what you need to accomplish here. Cheers, Alex

Neste caso vc vai precisar substituir yoursite.atlassian.net pela URL do jira que voce utiliza mais o caminho que vem depois do "/" http://[SEU_JIRA_SITE]/secure/admin/NotificationHelperAdmin.jspa Considere que yoursite.atlassian.net e apenas um exemplo de URL para Jira Cloud Espero que ajude, Alex

Hi @Sara Machado and welcome to the community! There is an out-of-the-box feature to do that, but note that only the project admin can access this setting. * Navigate to the board in your team-managed project. * In the Group by dropdown, select Subtasks. The headers for each swimlane will be your regular issues, and the…

Oi @Raisa Fadel e bem vindo a comunidade! Verifique as configuracoes pessoais de email em yoursite.atlassian.net/secure/ViewPersonalSettings.jspa Outro aspecto e o Notification scheme do projeto, um administrador pode usar o Notification Helper para verificar se o ser perfil a esperado para receber notificacoes para…

Hi @Inessa Muradyan I go along with what @Fabian Lim suggested and if your Jira site does not have any of the plugins mentioned, perhaps you can create an automation to run daily and calculate the number of days from the latest comment and update a number field, from there use the field on the workflow condition "Compare…

Hi @jiangyu You won't achieve that with Jira out-of-the-box; however, you can undoubtedly use an app that enables sub-tasks issue types based on tasks issue types. I, unfortunately, can't recommend one. Cheers, Alex

Hi @jiangyu Yes, edit the Issue Type scheme of your project. Find the scheme used by your project and remove all the subtask issue types you do not want to be created. You might find this page helpful to get it done https://confluence.atlassian.com/adminjiraserver/associating-issue-types-with-projects-938847092.html I hope…

Hi @Ben Weisman Apparently, it might be related to the Advanced Roadmaps hierarchy configuration, have you checked this page? Have in mind that In order to see custom hierarchy level relationships in Jira Software issues, you must add the Parent field to your issues. I hope it helps, Alex

Happy to help!

Hi @Martyn Automation for Jira might help. Your rule would be something like this: When: Issue Linked Branch rule / related issues: Linked issues Then: Edit issue fields: * Reporter: Copy from trigger issue * Organization: Copy from trigger issue Here is an example: I hope it helps. Cheers, Alex