Alyssa Warren Atlassian Team

@John Funk - you raise a very interesting point re competition with internal tools. That's something we did not address in the Adoption guide that we should include in the next iteration as a step in preparation for roll-out. If you're trying to roll out to a new team, research what tools they use today and why they love…

Hi @Ollie Guan , This is an awesome write-up -thanks for sharing! This stat you shared is really interesting as we see tend to see the opposite where R&D are heavier users of Atlassian tools and then business teams. I'm guessing that's because in those situations we see R&D using Jira first and then other tools like…

I should have written this as a discussion so I could reply in line. Alas, hope you'll forgive my replies and tags here. @Eva Kasiak - love that idea around creating a prototype project as a playground. That takes our idea of use cases to the next level of depth from the guide - beyond "how can Jira help" to "how do I…

Hi everyone! Thanks so much for all your comments. This is really helpful as we start to think through how we can provide ongoing support for customers like you trying to push for broader and lasting adoption :) Before I dig into some of your responses, I did want to share that we have an upcoming webinar on this topic…

Hi @Thomas Freriks - FYI the multi-lingual portal just shipped and is now available in version 4.11. You can read the release notes here.

Hi @Thomas Freriks ! Glad to hear you are excited about the multi-lingual portal. Us too! Our team is actively working on this as we speak. The best way to stay up to date on the timing is to follow the ticket, and I'll update this post as well as soon as it's released. This is roughly what you can expect based on what we…

Got it - thanks! It seems like you found a workaround with Refined that helps but I hear you that it could be better solved for in the UI. I'll pass along these ideas to the product team :) 

Hi @Stephen Hayden - thanks for the comment and the concrete example! Do you have additional examples? What license management options would you like to see that would help your team be more productive? 

Hi @Josh Costella , Thanks for the product suggestion - I will be sure to pass along to the team. If you have any additional context for how this improvement would help your organization, we'd be curious to hear :) Also, if you haven't already, you can vote for this issue and track progress here:…

Hi @Michael C Thanks for the question! Yes, the new integration between Jira Service Desk Server and OpsGenie will require connectivity to the internet as OpsGenie is a cloud-based product. While this is probably not the answer you were hoping for, we don't currently have plans to make an offline version. If that changes…

Hi @Mihai Schwarz ! We are excited too, and our teams are hard at work delivering the above - I'll keep this post updated over the coming months as new features are released. Is there any specific feature you're most looking forward to? With the exception of my last bullet point, all these updates apply to Single Server…

Thanks for catching, @Dave Mathijs ! Just updated the link above :) 

Hi @PD Sheehan , Thanks for your comment! Performance is one of the main reasons we see customers choosing Data Center. I'd be curious to hear which other Data Center features and benefits (existing or not-existing-yet) you think would help justify the higher price. Any chance you'd be up for a chat to share more? No…

Hi Brant, Thanks for sharing - just sent you an email to find some time to chat. I'd be curious to learn more if there's any types of resources Atlassian can provide to help you make the case. 

Hope the move went smoothly. Just sent you an email to chat further - eager to hear about your experience and how you all made the decision. Thanks!

Thanks for sharing, Dan! Just sent you an email to learn more :) 

Hi @Nic Brough -Adaptavist- , You mentioned that some of the Atlassian docs were helpful - do you remember any resources specifically that were most useful for customers moving from Server to DC? I work on the product marketing team here and am always curious to see which resources our customers need so we can make more of…

Hi everyone, Thanks for sharing your thoughts on archiving. I wanted to share that we just released issue archiving in Jira Software Data Center 8.1 and a new browse archives page in 8.4 (Jira Service Desk 4.1 and 4.4). Here's our announcement and blog with all the details, including performance testing results showing a…

Hi @Bryan Trummer - ReleaseTEAM , I wanted to circle back and let you know that issue archiving has been released in Jira Software 8.4 and Jira Service Desk 4.4! You can read the blog here to learn more about it including some exciting performance improvements. 

Glad to hear, @Deepanshu Natani ! Let us know how it goes as you get going with issue archiving.

@Levente Szabo _Midori_ thanks for sharing! 

@JP _AC Bielefeld Leader_ thanks for the feedback - we're grateful to have passionate customers who share candidly! Any chance you'd be up for a call with one of our PMs (and me too if scheduling works) to share more about your perspective? If so, let me know and we can get something set up. @Richard Clarke @M Amine @Jack…

Hi @Christina Trocco! Thanks for your reply - makes sense that being able to archive an entire project would be more valuable than archiving individual ones at this point for your company. I know project archiving isn’t currently available on Cloud - have you found any workarounds? We’re very open to input from our…

Hi Jimmy, that’s great to know. Glad to hear read-only projects suit your needs right now. How many issues does your Jira instance currently have?