Sam Nadarajan Community Champion

I second this - this would be my recommendation as well

I'm a huge fan of eazyBI for reporting for several reasons: * Extensive customizability on reporting. I can pretty much build any report I want to build that is beyond the base functionality of Jira reporting. * Dashboard Integration - eazyBI's default dashboard widgets allow other users to view reports, and drill into…

I'd like to join! Can you please add me :D

Hello Devin, The % complete for Epics is based on the number of associated issues on the Epic that have a status category of "Done". For example, if an epic has 1 story and 3 tasks linked to it, then all 4 carry equal weight, and would need to be in a "Done" status category (green status in your Jira workflow) for the Epic…

Hey! I used the Groups and Organizations for JQL add-on, however that's only available for Server/Data Center. Are you using cloud?

Thanks for the details! If I use the REST API initially they won't be prompted to create an account to access the customer portal, but how difficult would that be to do in the future? Thanks!

I was able to overcome this by using the Groups and Organizations in JQL add on. Thanks all for the dialog!

I'll look into the add on, thanks! I wish I could set up multiple queues but yes that wouldn't be scalable unfortunately.

Yea I understand Atlassian's insistence on assigning issues to users only - scenario here is that different areas solve different types of problems which are triaged by the "call center" if you will. I set up user groups in Jira and a custom single pick user group field. Incoming tickets are assigned to different groups,…

I wish i could use the assignee but unfortunately tickets get assigned to a group first. This is kind of the holding tank for tickets before they're picked up by individuals.

I need to check the currentUser not the assignee unfortunately