Ed Gaile _Atlanta_ GA_ Community Champion

Here goes! * Where you're from: I born in the DC area but have lived inAtlanta, GA since I was 8 - so it is home. * Where you work: NASCO - Admin for all Atlassian on prem and cloud products, DevOps. Also the Atlassian Atlanta Community Leader * What you like to do in your free time: I own a BBQ company as well, so I am…

and BINGO was his name-o

Thanks again for having me and for the awesome card game!! The Hamburg Community is so much fun. auf wiedersehen!!

If the server is behind your firewall, then yes it can be.

Yes - do it all the time with the JSU app. You have to specify From Parent to Issue in Transition (Must be Sub-Task) See screen shot below:

Have your reporter go to their profile and make sure they have the preference to be notified of their own changes. A lot of the times, this is defaulted to 'Do Not Notify Me' - which you would then not receive notifications on changes you make.

Like John said. If you want the field to show up on the screen with a red asterisk (marking it as required), then make it required in the field configuration. Creating a validation to check if the field is populated will allow you to create custom error messages 

Yes it is. You can go to Confluence Admin --> Custom HTML and edit. you can see more on how to populate with HTML code here: https://confluence.atlassian.com/confkb/how-to-add-a-site-wide-banner-165609599.html

Welcome Andres! Glad to have you hear!

Under Administration, click server settings. Update "Base URL" with your [hostname:7990]

You can definitely integrate chat applications with JIRA cloud to build out your ChatOps capabilities. i.e. Jira cloud can integrate with Slack. https://support.atlassian.com/jira-core-cloud/docs/use-jira-cloud-for-slack/ https://marketplace.atlassian.com/apps/1216863/jira-cloud-for-slack-official?hosting=cloud&tab=overview

I am sure it is possible but is that part of your business process to allow that? You would need to check your JIRA projects permission scheme and see what users/project roles/groups have the 'transition issues' permission.

I have been working remote for close to 19 years now. I love it. The one problem I had when I first started was not knowing when to shut it down for the day. The computer was right there. I would work through the day, have dinner and then hop right back on because it was so easy to keep going. This definitely started…

I don't know much about Asana, but a quick look at the integrations for that application seems to indicate that a JIRA Cloud instance would be necessary. https://asana.com/guide/help/api/jira If confirmed, that would direct you to that as your platform. Pricing normally would be $10/month for a team your size but I believe…

That is the right location - what do you see when you go to Look and Feel?

Do you have scriptrunner? If so, you can easily to that via behaviors. https://scriptrunner.adaptavist.com/latest/jira/behaviours-overview.html

Because I LOVE having Atlassians participate!

I am advocating certifications to our user groups. Would you guys be open to doing a virtual session with us for best practices, tips, to get to certifications?

Are they developing a certification for OpsGenie?

You can use the Elements Connect API in scriptrunner. Documented here: https://doc.elements-apps.com/elements-connect/latest/api-guide/java-api/scriptrunner-use-elements-connect-api-in-a-script

Atlassian has a knowledge base article on the differences between JSD cloud/server you can reference. https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-what-are-the-feature-differences-between-server-and-cloud 

For those of us on prem looking to go to Data Center this was some good stuffs!! A ton of features around Performance/Scale and Response/Compliance. Being able to not have to deploy to a cluster initially (updated license in your server instance) is awesome. Integrated CI/CD support for Bitbucket FTW!!!

I love the SWAGs!!! Usually get my years worth of t-shirts and cool stuff to distribute to my ACE members.

I suspect the Atlassian gremlins are having a little April fools at our expense 

a lot of times it can be memory related. Can you perform a garbage cleanup and see if that helps?

Sweet - I got Giant's Causeway! :)

add the calendar powerup to your board. You will then have a 'calendar' button at the top of your board that will allow you to toggle between swimlane and calendar views.

Are your installation and home directories separate? They need to be separate. i.e. Installation directory = C:\Atlassian\Confluence Home Directory = C:\Atlassian\ApplicationData\Confluence

If you have not done so yet, try making pizza on your Egg - it is awesome!. Brisket - man I could write a book on that cut of meat. I have probably screwed it up every way possible. I can now bang them out pretty consistently but like anything it took practice. Several different techniques you can use - hot n fast, low n…

Nailed it!