Benjamin_tmh9yg Community Champion

HI @Srikanth Welcome. Why are you rotating the DB password every hour? Seems a bit frequent to have it change every hour. I assume that since it's still running, the password must be still working with the database. Otherwise, no one can use the Jira system since every time a user navigate or tries to access...there will…

Olá, ainda não encontrei essa funcionalidade, pelo menos com o banco de dados Confluence. Aqui está um artigo que dará uma visão geral do que é possível fazer com o Jira e o Confluence: https://www.atlassian.com/software/confluence/resources/guides/extend-functionality/confluence-jira#use-confluence-in-jira

Hi @Mark McFadden , You can apply a filter. However, the filter is based on a pre-fix list. Here's the list of filters that you can select from in the summary view: https://support.atlassian.com/jira-software-cloud/docs/what-is-the-summary-view/ do not see Fix version as being an option.

Hi @sathish kumar Welcome. Which act widget are you referring to on the Atlassian Dashboard widget list: https://support.atlassian.com/jira-cloud-administration/docs/use-dashboard-gadgets/ For the work item calendar, it is based off of due date. If there's no due date on the work item, that maybe the reason why you are not…

HI @Danu PMS , Might want to try process of elimination. Try adding all the classic scopes and see if it gets you moving forward, and gradually remove each one and see any changes. Although, you might be facing this error like this post:…

HI @Peter Nistrup Welcome. From a high level, I would setup 4 boards. One for each department and one board that has full visibility for all projects. The reason for this is to allow teams to narrow down the focus. Having everyone looking at everything all at once and most of the items don't relate to them can be…

Hi @Asier Vadillo , Not sure about thing getting removed or deprecated. I know you can subscribe to the Atlassian roadmap for anything that's coming. Perhaps, in that notification, there maybe times, it may mention something getting replace. Another place I usually find sources of new information is the blogs on specific…

HI James, Although, I haven't use service principal myself. It maybe logically possible from the Azure DevOps side. Don't think you can get past the single user setup for the initial connection because that part of the configuration to get integration working. However, you might be able to provision a service principal and…

HI @Miriam , Welcome. It will depend on the size of the document being downloaded and your network speed. In my experience, even documents with a lots of images is relatively fast. For example, I have downloaded multiple times a PDF or a slide deck attachment that have a bunch of images and it's usually less than a minute…

HI @khushboo_puri , A similar post had been made regarding Jira align to jira migration and has been answered. Perhaps, the answer will help with your needs for a jira align to jira migration. https://community.atlassian.com/forums/Jira-Align-questions/Migrate-Project-data-from-JIRA-Align-to-JIRA-software/qaq-p/1647240

Hi @Dorin_Goldin Welcome. Also, relatively new to Rovo. So far, the main thing is the KB content and making sure it's well maintain...So that rovo search can provide the right data to the end users. The results is going to based on how accurate the content is. The new feature is what seems more interesting for admins is…

HI @Anastasia Gourina , In general, I would usually download the app and test it and see if it adds value for my end users or my team. Zapier AI action is a free app, even more so give a go and try it hands on. I would do the same with paid apps and try out the trial version to see if something worth purchasing. Trying…

HI @Simon.Francis , If you are referring to virtual service agents, you can turn them off by following the documentation below: https://support.atlassian.com/jira-service-management-cloud/docs/turn-off-the-virtual-agent-in-your-project/ Hope this helps as you get answers on why it was turn on for your site. 

Hi @Benoit Moraillon Here's an example of how to use the expand parameter. GET /rest/api/user?username=exampleuser&expand=profilePicture,groupMemberships Unfortunately, there isn't a whole lot of documentation with examples for confluence. I usually have confluence and Jira together, so the rest api on Jira can provide the…

Olá, Terá de entrar em contacto com o administrador da sua organização para obter ajuda na reposição. Caso contrário, se o administrador da sua organização não conseguir resolver o problema, terá de enviar um pedido de suporte ao Suporte da Atlassina para que possam repor a sua conta. Tudo de bom.

Thanks Randy for sharing. I'll keep an eye out on this. So far, I encounter this issue. I also, checked the Jira operational status, it seem okay so far. I'm also using the latest chrome browser to access Jira Kanban board. https://jira-software.status.atlassian.com/

Hi @Jarrod Spurrier May need to contact Atlassian support directly since this is in Beta to get the details.. Usually, when I encounter any software in Beta, it usually something "just to try/test out" but would not rely on it like I would for a General available release. -Ben

Hi @안조현 , I have run into similar situations with he button grey out even though I don't have anything linked and all subscriptions deleted. I contact Atlassian support and they will help to delete it as long as you are the admin of that org. -Ben

Hi @Franz Seibel Logically, it should work when you opening the jira form in Teams. There should be a drop down menu to select issue type you want to create. Although, I could be dependent on the app integration you are using. It seem like your setup is just mapped to incident type. IF you are using an app like 365 of…

Hi @SFXCloud Admin , Welcome. Was this due to inactivity? If it was, would recommend to use it frequent to prevent your org from being deleted. That being said, I will request for Atlassian Support for assistance on this matter. Stay tuned

Olá, Já vi erros semelhantes. No entanto, é difícil depurar, uma vez que o erro não fornece nada específico. Tente limpar a cache ou inicie sessão no modo anónimo e veja se há algum problema. Outra coisa que pode fazer é criar uma cópia do seu fórum clicando nos três pontos ao lado da listagem do fórum e verificar se tem…

Hi. @William Sherman , You maybe to restore it. I will put in a request to get assistance from Atlassian Support to help get your Org reactivated. Stay tuned.

Don't have a fascination or appreciation of bugs. Especially cockroaches and spiders. And especially spiders that have fur and possibly multiple eyes. I think watching Bug's life is far as my interest will go. :)

HI @Kirat Kumar , Take a look at this article about downgrading. See if there's any missing steps of removing the users. If the users are indeed remove properly, the number should have gone down.…

I enjoy a good soft serve vanilla on a cone. It got to have like a good 5-6 swirls on the top. :p

Thanks. Got it. You are using the embedded widget option. It is limited on what can be configured. You'll need to add the phone number field in your request types. Then when the end users select the request type to submit, they will then see the phone number field pop up.

HI @kimdonghyeon , Welcome! Atlassian guard is essentially what you need to integrate Atlassian with your IDP. There is no toggling. Whether it's SP or IDP initiated, depends on how your user logs into the system. If they log through a portal on your IDP, it would be IDP initiated. If the login through Atlassian, it would…

Hi @Mariano , If depends what is the use case you are trying to solve. Based on what is mention, then the custom field is the route to take. It is quite common when pulling a list of work item contacts.

Hi @Mike Seisler Believe it is possible. It's been a while. Since the app is free, it would good to install on your jira sandbox to test to make sure the app meets all your business requirements as well.

I have also put in a request for support from Atlassian Support engineer on this post.