Benjamin_tmh9yg Community Champion

Should be able to raise a ticket through your Atlassian support desk. Usually, the support team will respond to issues you have regarding to your system. https://support.atlassian.com/contact/#/ For the time being, would suggest to investigate the application logs to get further clues to your permission issues. 

Bash used to be part of the list when confluence had the code block Macro. I believe for the code snippet, shell is used instead. 

HI @elder . It will stay as long you don't delete it. 

Here's the documentation about the report: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-epic-burndown-report/ A Task or Story may not be actually done if the resolution field value is still unresolved. 

Should be able to use the space list Macro to list out the spaces on a page. You can filter by putting into specific space categories. Here's some info to guide you there: https://confluence.atlassian.com/doc/spaces-list-macro-139375.html

Next-gen and classic are previous terms. Essentially, company managed is the classic and the team-managed is the next gen. Team managed is where you will find the group by feature in the scrum board.

Hi @Joslyn Bryan , You can set this up in under project automation settings by running a schedule daily to check for tickets that has no update to either comment or close. There is a rule in the library which you can use to modify to get the exact days and actions you need. -Ben

Hi @Andrew Forte , It's not part of a scrum board for a classic project. Try creating a next-gen scrum project. When the project is created, it will come with a scrum board with the group by feature. -Ben

Hi @Alka Gupta . There's no lab during the exam. Would recommend practicing with your own cloud environment by signing up for one. 

@[deleted] Here's some solutions to guide your way: https://community.atlassian.com/t5/Confluence-questions/Migrating-content-from-SharePoint-to-Confluence/qaq-p/327888 https://community.atlassian.com/t5/Confluence-questions/Sharepoint-migration-to-confluence/qaq-p/597341 Hope this helps.

Hi @P At , A good ticket will depend on business case. What you have listed is a great start. Overall Guideline: * Keep it simple - Stay with system fields unless there is no system field that can help. Too many fields may confuse the end user and make it difficult for them to fill it out. * make sure every field provide a…

There isn't an option. A similar ticket has been open for the same : https://jira.atlassian.com/browse/JSDSERVER-3713?error=login_required&error_description=Login+required&state=93864233-9f28-416b-a16a-b8186f1c8798

For the notification, there' a possibly base on the scenario given. For the Issue create, just leave like a their 1 group. Then create a custom event and place it in your workflow for tier 3 agents where appropriate like escalations. https://confluence.atlassian.com/adminjiraserver/adding-a-custom-event-938847495.html The…

It's looks like the DB or index is corrupted. Here's an article that very similar to your client situation. https://www.enterprisedb.com/blog/how-to-fix-postgresql-index-corruption-deal-repair-rebuild

Haven't seen any add-ons for this or a customizable file. Even if there was a custom file, I would not recommend doing so since you will have to carry that over every time you upgrade/migrate. 

Hi @Meredith Hogarth Just tested it and it looks find. I could see custom field for both classic and next-gen. How are you exporting it? All you clicking on export and selecting export excel current fields. Possibly share you export steps and filter used.

Glad it all worked out!

No problem. Hope the support team get this resolve soon for you. 

Creating a Marketing Group and a Software Group. Assign each group their product access as mentioned. When you assign someone to the marketing group, they will automatically get J cloud and confluence access. Hope this helps you in right direction. 

Check the browse project permission in the permission scheme. Check the roles or groups that are assign that permission. Then assign yourself and anyone else in your team that role. After that, you should be able to view and search issues in your project. Hope this helps.

It doesn't need to be done with a custom field. It depends on your customer involvement in the project. If they are just viewing the project, they must be assign the browse project permission in the permission scheme. If it's next-gen, then you can assign them one the viewer role. In either case, they must be given access…

If you highlight project pages, there should be an edit icon. Click on it and it should take you to pop-up to enable or disable it. Hope this helps.

Hi @Carla Pasquali Hope you gotten past your issue. I stumble across an article in the documentation may help. https://support.atlassian.com/jira-cloud-administration/docs/customize-jira-service-management-permissions/ Go o to the very bottom of the page in regards to issue-level security

Thanks @Kyren Wong for the progress report update. Love these contest!

@Raymond Soltes - Definitely something particular to your instance. Contact Atlassian support. They should be able to get you up and going. I have tried on both my free and paid instance and it's ok. 

@Saxon Julian - You are located on the board. You need to go to the board settings. Here's a screenshot to get you going.

From my experience, off boarding is consistent and simpler with external user management for an organization. That's because users would have consistent credentials and off board mostly/all at once in the organization. However, if you have internal user management, the onboarding and off boarding is isolated on the…

HI @Ikem Abellon : In order to select another sprint to move the issues go into. There should be one that hasn't started. I'm not aware of option popping up to send tickets to an actively ongoing sprint when closing a sprint. Hope this helps.

HI @Saxon Julian - The bubbles represents what was configure for the board as estimation. In this case story points. You can choose to do issue count, story points,..You can change this in the board configuration under estimation. Hope this helps. 

Both. Here's the link to guide you: https://confluence.atlassian.com/servicedeskcloud/blog/2017/05/translate-your-customer-portal#:~:text=To%20view%20and%20edit%20your,the%20box%20content%20for%20you.