Benjamin_tmh9yg Community Champion

Understand you are seeing the same dashboard. What is the filter used on the dashboard? For example, if I use a filter in the dashboard as "assignee = currentuser()". I would only see issues assign to only me when I login and same goes for the customer. The results will likely be different. Or there could be issue level…

Hi @[deleted] , I don't believe this is supported. I just check on my setup as well. There's possibility to use project automation to populate when the issue transition from the approval status, you can set an action place info in the comments. This way you can see it in the comments in the Mac app.

Hi @Carter Hill , I have been using the code snippet and it works fine in viewing. I just tested it. In my test, I just inputted a print statement and choose groovy as the language and publish it. I also modified to Java and it was there. I'm not aware of a feature option that restrict the viewing of it. 

Hi @Gavin Stokes . I can't see the issue you are seeing both cloud and server confluence platforms. Perhaps its particular version you have. I viewed the video. I saw you are able to create a new line without a bullet point but it seems indented along with the other bullet points. See if you can use the outdent button.

Hi @Gary Aanerud Depending on how the filters were setup, the customer may not have access to those other 4 issues or the filters are shown for assignee who is currently the login user. It could also be other possibilities Do you the filter which you could share?

From my own experience, it usually have to do with the sensitivity of the data in the issue. For example, employee personal info, stealth feature, or government sensitive data. Hence, why there is a feature called issue level security to provide just that to make sure sensitive info remain hidden to unauthorized users /…

You can go to search and find the vendor field. Then select the vendor value you want. You can also use a JQL query: project=PROC and Vendor="Bob's demos"

HI @Yew Teng Ui , There's a link ticket of the original issue and solution. In there, it explains the root cause analysis: https://jira.atlassian.com/browse/JRASERVER-28392

HI @Jake Warren , There's a couple options to check. 1. Create the same size table in the new editor, then select the entire table in the new editor and paste. 2. Copy out into an excel spreadsheet and then copy back in. Currently, there's a ticket raise to bring back the copy and paste buttons:…

HI @Yew Teng Ui . Thís seems like an issue before. Please see ticket below if the workaround help solves your issue: https://jira.atlassian.com/browse/JRASERVER-42361

HI @Abhijeet Kale , You can do it globally. You can hide, mask, or provide only to login users. See link below: https://confluence.atlassian.com/adminjiraserver073/configuring-jira-application-options-861253962.html

Hi @Gabriel Currá , Currently, I only see adding spaces in front the text as an option. Here's a ticket suggestion raised in regards to this topic: https://jira.atlassian.com/browse/CONFCLOUD-66366

Hi @Jake Warren , You can copy and paste the entire table by hovering the mouse over the entire table and select all the contents of the table. Then just paste it to the new editor. If you need to do something more granular, you may want to check out this link where another member had a similar question:…

Hi @Vivek Singh It depends if you archive it online or offline for Jira Server. Offline will be quite difficult since you will need to know where the archive XML backups are stored. For online, you would just look for all the the permission scheme that shared that archiving permission scheme. Below are the different…

Hi @mvc ...with JQL you can filter base on field context value. Do you have an example of what you want to do?

Hi @Emily Swanson , I haven't seen this integration done in this way. However, you customers can be recommended this article which will pretty much do what you need with the chrome extension: https://support.loom.com/hc/en-us/articles/360007304777-How-to-record-and-share-Looms-in-Jira-and-Jira-Service-Desk

Hi @Rita Lam , From the screenshot, it is not clear what app is not loading/working. Usually, vendors of the market place apps has a support contact information to get additional help. Would recommend starting there. 

Hi @Siddharth Kumar , TOC is used for listing out the headers of the page so user can easily access sections of the page content. From the use case you describe, you would like to see the other pages on the list. You will need something like the page tree macro to get your desired result.

Hi @JD , Here's a link similar to your needs. You can adapted it to what you need. Instead of user. replace it with the variable field you need. https://community.atlassian.com/t5/Confluence-questions/Create-a-dynamic-url-link-in-Confluence-with-username-embeded/qaq-p/330063

Hi @Ryan McNamara , I haven't seen this functionality out of the box. This plugin should help to do what you need. It has the capability to search strings to filter and bring back the rows you need. An example of the macro functionality is shown here: https://docs.stiltsoft.com/display/public/TFAC/Table+filtration

If you have Jira automation, you should be able to set a trigger, condition, and then action with send e-mail. In the send e-mail action, you can select assignee and run your lookup issues. See this link on an example how lookup issues is setup with the e-mail:…

Thanks for the clarification. JQL query does not have historical searches for Status Category. Depending on how your workflows are, you probably could use a combination of the status query above to obtain a similar result. 

HI @Jonathan Cunliffe , Unfortunately, there isn't one. A suggestion ticket has been filed: https://jira.atlassian.com/browse/JRACLOUD-69156 The arrows should work as @Alexander Bondarev mentioned. I have used it as well and the status does re-order for cloud.

Hi @Rajat Sud , Here's a query to use: project in (PROJECT) AND status changed from "In Progress" to ("To Do")

@Darryl Lee - Yep. It works for non-JSM projects too. :) Time in Status is another great suggestion. 

Hi @jnijjar , Not out of the box. This is something you can do similarly in Jira Service Management as part of its SLA feature. Here's a suggested add-on that may help you what you need: https://marketplace.atlassian.com/apps/1211843/time-to-sla?hosting=cloud&tab=overview

Hi @hlai - Looking at the error you receive, it looks to be an issue with test rail. Would recommend submitting your screenshot and issue to Gurock- Test Rail Support. Here's the contact: https://marketplace.atlassian.com/apps/1213701/testrail-integration-for-jira?hosting=cloud&tab=support

Hi @jlee - There's an option to change a user overall landing page like a dashboard but I haven't seen this available as a setting. Here's a link to the same question ask prior and there's a suggestion ticket: https://community.atlassian.com/t5/Jira-questions/Change-default-page-for-project/qaq-p/415522…

Hi @Kevin Fouche - A similar question was ask prior and a suggestion ticket has been raised. Here's a link: https://community.atlassian.com/t5/Jira-Service-Management/Restrict-access-to-knowledge-base-depending-on-customer/qaq-p/928331

You welcome. Since your company purchase confluence cloud, would recommend to check with Atlassian Support or your Account Manager to see if there are any other options that can be offered to get over this hurdle and into the cloud.