Benjamin_tmh9yg Community Champion

Hi @Jacquelin Tripp , Which widget are you using and what is the filter you are using? You want to make sure your filter is something like the following: assignee = currentassignee and status in (open, todo, in progress, open, backlog) Thanks, Ben 

Hi @Michael Woffenden , If you go to the space permissions, you should see an admin column. Uncheck the members or group you don't want to have access. Only keep the members who will help maintain the space and making sure the page tree structure is maintained. Thanks, Ben

Hi @Michael Woffenden , I think the only way you can do this on confluence server is by limiting the space admin privileges. There's no specific permission for just the sort function. -Ben

Hi @[deleted] , Few suggestions that may help. 1. Place a footer note which Jira instance is it from and the context. Same way if you were documenting a table or a graph. 2. Wrap it in one of panels like notes/info and indicate the instance and context of the chart. Thanks, Ben

Hi @Bamela Bil , This would not be something you can do out of the box. You can convert sub-task to other issue types or bulk remove them. However, If you want to convert to a checklist, you may need to first have a check list market place app and use a script to extract the headers from the sub-task and enter them on each…

hi @Roger Heathcote , Here's a link to go over setting bitbucket cloud to private or public: https://support.atlassian.com/bitbucket-cloud/docs/set-repository-privacy-and-forking-options/ Also, it covers forking options as well. Thanks, Ben

HI @Anne Gallant , You may want to reach our directly to the vendor. I know that you can import the test results but I don't remember seeing any option to create defects along with the Xray API. This post should lead towards the direction you need to get a solution going. Either by using web hooks or using the JIRA rest…

Hi @jordirmz , Similar post was made in regards to this. Check this post: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Ranking-procedure-for-Tests-throughout-XRAY-issue-types-TS-TP-TE/qaq-p/1405118 -Ben

Hi @ziad.ibrahim , 1. Check your profile if any notifications is turned off since it is just you. 2. Check if the e-mails are going to your junk/spam instead. If both checks out, I would suggest contacting Atlassian Support. -Ben

HI @HRaman , I would recommend following this documentation: https://confluence.atlassian.com/jirakb/migrate-projects-from-one-jira-cloud-site-to-another-779160766.html A way to check is run JQLs to make sure all the issues you move are there on the new cloud site. -Ben

@ziad.ibrahim : Is this only isolated to you only? It its global, then I would check with the admin on the outgoing mail settings. 

@Sofia Quintero - You can link a board to the SM project. You just will find the board under your profile or icon on the right instead of the tab on the horizontal navigation. 

HI @Madalina Eremia , No problem. It is the assign trigger you choose. you can use another tigger like issue update instead if that helps. -Ben

Hi @Ian Turner , There's an option of team managed projects. This should address this concern for you. Basically, you have the flexibility to build out the project to your liking. I would check with your admins if they will allow Jira users to have that option. Right now, it looks like you are only on company managed…

Hi @ziad.ibrahim , check if your outbound mail is disabled. If both the global outbound mail settings is okay and gmail settings are ok, then I would file a ticket with Atlassian Support to take a look. You may want to always reconfigure your gmail settings to see if anything changes. -Ben

Hi @Sofia Quintero , Correct. It is not the same path as before. If you go to one of the Jira Soft ware projects, you should be able to create a board there. Select the SM project and have this place in your personal space. Boards can only live in 2 places: software project or personal space. From that point, you can see…

Hi @alvatros , Those are Jira project keys. They help to map out which workflow is for which project by placing it in the workflow name. Hope this helps. Thanks, Ben 

Hi @Dan W , you should be able to connect to confluence server by setting up your application links to connect to it. Here's a link to the documentation: https://support.atlassian.com/jira-cloud-administration/docs/use-applinks-to-link-to-atlassian-products/ Hope this helps.

Hi @Madalina Eremia , Base on the automation rule that is set, the resolution did not match when the issue was assigned. Have you tried to set an issue to close and set it as won't do? Then assign the ticket to another. Will the automation rule kick off and now see the matching condition? Thanks, Ben

@Ian Turner : There's the just the standard schemes when you create one of the template projects. For all other schemes beyond what's already built out of the box, it will need to be customize to your project needs. It shouldn't take much effort to creating one. You create/add a new scheme and select the issue types you…

@Lan Dang _Tyme_ - You could setup something similar but I am unsure that it will have the buttons doing the automation way. You would just give put a message to login to this ticket to approve or decline. I would recommend going with the suggestion I provided to utilize the e-mail functionality of the approval feature in…

@Suhail Falak : I would think this is logically possible. I would post another question with that as a topic so the community can see it and help chime in. 

No worries. Good to cross check anyways.

HI @reddy sekhar , I would recommend following the documentation link below: https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html -Ben

It will send an e-mail base on what you set in the body. Another option is to have your automation transition to another status where it needs higher approval In the higher approval status, have the list higher permission approvers. It will trigger an e-mail from there as well. -Ben

Hi @Jimmy Trivedi , You would put the sprint ID. This would not be scalable since you would need to go back and enter a new ID each time a new active sprint is created. You may want to considered looking to script this if this is not a one time thing. however, you will probably need an add-on like script runner to do this…

Got it. You need to set the e-mail or alert action in your automation rule trigger in order for anything to be sent to the intended person. -Ben

Hi @Richard Morgan , You can't get access to this e-mail inbox since it resides in Atlassian network. Those e-mail domains are setup for your cloud site to receive and send e-mail...so that user does not need to setup external e-mail system. Would suggest changing the guest e-mail to one that you have access to instead.For…

Hi @Harold Short , You may want to file a ticket on this. However, I did find a way around it. Just use "/" and find code snippet. Copy and paste your block in it and your URL will be left intact. Hope this helps. -Ben

Hi @Lan Dang _Tyme_ , The Approver step should auto place an approver or a list of possible approvers. Also be able to choose how many is needed to approve to move the ticket. What is the need for an automation rule to change the approver if one can be set by the approval on the workflow? If you still need the automation…