Benjamin_tmh9yg Community Champion

@Pabbathi Sai Chand Reddy - No. If you need something from the back end, you would need to contact Atlassian or 3rd party vendor. If you need to query something, you might want to check your 3rd party app vendor to see if they have any particular APIs calls to the data. Jira has API calls as well which can be utilize. -BEn

HI @Tony Montana , What directly is set for where your xml back ups would be back up. Does that directory have sufficient space? Also, check your confluence logs to see what is the error when you execute an XML back up. IF you are performing a backup as a job, make sure it's enabled as well. -Ben

Hi @Janna , It depends on how your project is setup. Most fields are changeable except for system fields. You can change it in the custom fields section if you are an admin. Thanks, Ben

HI @Gangmin Lee , Check if you are running into this issue: https://community.atlassian.com/t5/Jira-articles/Unblocking-Office365-emails-for-Atlassian-Cloud/ba-p/1870108 If not, might be worth contacting Atlassian Support to check the cloud mail side. Hope this helps. Thanks, Ben

HI @Reneesh Kottakkalathil , You may want to just set up a cron job to check status and use send mail to send out notification as suggested in this posting: https://community.atlassian.com/t5/Bamboo-questions/Is-there-a-way-that-i-can-get-notified-when-my-bamboo-remote/qaq-p/765770 -Ben

HI @Ken Jacobs , When you create a project, you can choose to shared the same template workflows as another project. If you created this special workflow on the side and haven't tied it to any project...then you would create a project and then afterward associate the workflow scheme. Keep in mind that a workflow must be…

Hi @Ratih Ebtania , Not out of the box, you'll need to automate it with an add-on or jira automation. Here's a document on one of the ways with Jira Automation: https://www.atlassian.com/software/jira/automation-template-library/sum-up-story-points Thanks, Ben

HI Rob, You may need an add-on for this to extend the Current capabilities of the conditions. This may be less than ideal, but can use validator so when a user clicks on the cancel button, it will be rejected if there is time log. There's was a similar situation but exactly in this post:…

Hi @jingao Still the issue lies on why the script is not able to access the issues you created. Possibly something is not set right in one of your parameters for the yaml file. -Ben

No problem. Welcome to the community. In my case, I haven't found it very common to show 1000 Runs in a report. It might even be hard to read and use for presenting insights on the test data to act upon. Do hope that limitation has been resolve and able to proceed with your needs. -Ben

Hi @Rakesh Jajper This should be attach to behaviors base on what you are trying to accomplish. I'm not familiar with the class you are using. If you don't get a response here, I would recommend checking script runner documentation to get some relatively close examples or post your questions in the apps and integration…

HI @Jetta Intelisano , Project roles are essentially define by the permission scheme on what each role is capable of. It's all depends on your organization. It could easily be documented if you have a handful of permission schemes as templates. On the other hand, if there are many permission scheme templates, then it look…

HI @William Chambers , Can use Jira automation if you have it as part of your cloud subscription. Based on your trigger type, you can just add a comment as an action. For the example, when a PR happens, then action out a comment. Here's the documentation to help guide your setup.…

HI @Rohana Amarakoon , Doesn't look the permissions is set correctly. The message complains that the user does have assignable permissions. You want to add them to that in the permission scheme in order to assign them properly. -Ben

HI @Rohan V , It is not support in cloud as a ticket has been raised. https://jira.atlassian.com/browse/JRACLOUD-8047 Check in the ticket comments. Someone posted that they were able to bulk delete with an app. Hope this helps. -Ben

HI @Rakesh Jajper , I'm not sure about security level ID but most objects will show their ID in the URL if click on it and hover over it. This works with projects, custom fields, and etc. -Ben

HI @Fathir Wafda , You may want to post in apps and integration section (https://community.atlassian.com/t5/Apps-Integrations/ct-p/atlassian-marketplace) to possibly get more traction to your question. Usually, these type of questions, I would just contact Xray support directly to get the answer. They usually answer fairly…

Hi, Here's details about sub-task in next gen: https://community.atlassian.com/t5/Team-managed-projects-articles/Introducing-subtasks-for-breaking-down-work-in-next-gen-projects/ba-p/1105389 Sub-task are just Sub-task of different issue types. There isn't other type of sub-task. -Ben

你好您的主目录是否耗尽了磁盘空间？日志是指索引和附件目录。如果是，请增加空间并再次重新索引。-本

Hi @Nikunj Diwan , That Jira version is quite old and no longer supported. You can try different Java version. Just be sure you can revert if it doesn't work. If possible, it would be better to upgrade your Jira to latest LTS. -Ben

Might be since now it can't support one of the main fields for Epic.

HI @Martina Waniek , Try logging into Jira with an incognito window and see it that helps. Maybe something is cache. If still an issue, you may want to raise a ticket with Atlassian Support to have them look at it closer and see if it can be resolved on the backend side of it. Thanks, Ben

HI @Tyler Wescott , I got the same issue. I got a pop up message stating thatthat the Epic Name field is not supported yet and to use the desktop instead as Atlassian continues to work on it. -Ben

HI @jingao , You might consider troubleshooting one by one as it seems you have multiple issues. You have a file not found error where it can't find the CSV file regarding the analytics portion. You have another message that it is not receiving any issues. Whatever arguments you are using, it is not picking up any Jira…

Then I would recommend contacting support as indicated on page so their support team can help you directly. You may get an answer here but its always good to also check with the vendor as well as they usually have a support team well verse in their own products. -Ben

You would do something like two pipes in-between the two statements in one line as seen below. cfValues['ENM_ReqApprove']?.value == 'Yes' || cfValues['ENM_DeployApprove']?.value == 'Yes'

HI @[deleted] Not aware of the option of having it shown...just the date. If you hover over the date, then it will show the time as a pop-up. There's a way to customize this but only in Jira server or Data Center. Thanks, ben

Thanks. These are the queries that are supported: https://docs.getxray.app/display/XRAY/Enhanced+querying+with+JQL

@AbrahamA , Have you tried just using one of those special macros. For example, just entering %%CURRENT_USER%% and see what's the behavior. If it works, then built up and add the date&time. Thanks, Ben

@Suma Pralhad Kustagi , Do you have more details like what test management tool you are using? Depending what tool you are using, the vendor may have a extension to JQL that might extend the query to look for test plan association. Thanks, Ben