Benjamin_tmh9yg Community Champion

It may have impacted it because the character may need to be change when upgrading. Here's a documentation for further troubleshooting. https://confluence.atlassian.com/doc/troubleshooting-character-encodings-167194.html

Spent a quiet time with family having dinner. Was planning to see the fireworks but was raining heavily.

HI @Ninad Advirkar , Since you are on the free plan, the permission scheme can't be modified. You may need to be add a the user role as developer or user. Take a look at the permission scheme to see what role are allow to transition. -Ben

Hi @Bhaturkar, Yogesh , Depends on the values you would like to retrieve for another application. You should be able to get the value you need by using the Jira API. It is also possible by retrieving from Database but the API would be the recommended method. -Ben 

Welcome. Assets are seen on the Jira or agent side. I would think logically they would need at least a Jira license in order to see the same data one. Is there any one in the team that has a Jira or JSM license to confirm the same? -Ben

HI @Earl Crawford Here's the documentation of how to configure and setup insight discovery: https://confluence.atlassian.com/insightapps/insight-discovery-1085180639.html Here's a demo: https://www.youtube.com/watch?v=eQvtn6GArBo hope it helps.

HI @Thomas Stanek , May want to check what's the permission setting on the objects and schema. Likely, if the team can't see the objects in Jira. Likely, it will be the same issue when it comes to confluence. -Ben

HI @Mathew Imregi , Should have been able to delete it from the group page. Would recommend raising a ticket with Atlassian support to look into logs or any back end issues with your cloud instance. -Ben 

HI @Charles Focant , Haven't encounter this issue during an upgrade. I'm wondering if there was a DB encoding issue. May want to check your troubleshooting and support page to wee if there's any fail checks. It would be good to indicate what version you were upgrading from and to in case another member has gone through the…

Hi @Iryna Pazharytskaya , The error message received is about the login. Might want to double check if the login that is configure is indeed correct. Also, the JDBC URL does look like it is in the correct format for Microsoft SQL. It should be something like below: jdbc:sqlserver://[serverName[\instanceName][:portNumber]]…

Thanks for sharing the screen shot. The team managed projects are setup where the done columns keeps the issues for 2 weeks. There's a similar post here: https://community.atlassian.com/t5/Jira-Work-Management-Questions/How-long-does-an-issue-stay-in-the-Done-column-in-Jira-Work/qaq-p/2025461 If you would like it longer,…

Welcome to the community @Amanda Barber !

@Allen Chesley , First open a support ticket with Atlassian and include the support zip. While that is underway, review the jira logs for error response to get some additional details on what is happening. It may have some insights on where to look next. Here's some articles with similar errors:…

Hi @jzsupport , Would recommend to start with importing newly created test space to narrow down if it's a general issue or just this space. Base on the message about login, is the space users from the source instance also part of the new instance? May want to sync up the user base. Raise a ticket with Atlassian support as…

@Lindsey Jensen , Check if your sub-filter on the Kanban board. Sometimes the Kansan board is set to like 2-4 weeks. This is reduce the number of issues in that column because overtime ...the column could have a lot of issues. -Ben

Welcome to the community @António Pedro Santos !

welcome to the community!

In my experience, it's been a hit or miss. However, the percentage does show up in the logs when it works. Also, it shows up in the UI. What I find that helps is to clean the index entirely and start from scratch. clean all the indexes. Start with node 1. When node 1 is done, then bring up nodes one by one or all the other…

Thanks @Christine P. Dela Rosa for putting together all the challenges this month. One other thing, having live demos helps with spreading knowledge. 

Basketball was and is still my favorite outdoor game. A great way to meet neighbors and new friends through a pick up game. What I enjoy as well is that you can play by yourself or a team. 

My organization started doing retrospectives and documenting them. I have done them with teams for product delivery. It's been equally helpful to observe and see the benefits of them in the service delivery side which I hadn't experience before. One of the things I started to document more is technical tip and tricks…

Just run a the ps command. For example: ps -ef | grep jre ps -ef | grep jira If the Jira/java process is still there, make sure to terminate it. One of the ways, is just run the kill command on the proceed id. 

Nice Pics. Here's a pic from my past week Thanksgiving.

HI @[deleted] , If the users are filing tickets via the service desk portal, you can remove them from service desk access as well. They would be added a customer to the service desk project. As a customer, they won't be able to access the Jira Dashboard. -Ben

Hi @Kory Heard , Sorry to hear that. Would need to contact Atlassian support to see if the name can be release. Otherwise, would suggest to create a new instance with another site name. -Ben

HI @Ste404 , A form would be a good idea. For example, you can use a request form along with automation to update assets when checkin and out an asset. or a request for replacement to update the current asset as broken/needs inspection. -Ben

@srinath_17 , It is possible if grafana has a widget to allow embedded URL. Then you can configure the calendar URL in the widget on the dashboard. Thanks, Ben

@Raj , The .sh filename does not seem right. "stor-jira.sh". When you stop Jira, make sure that all the java/jira services actually terminated by viewing the process list. If it's still running, then force terminate the process manually. Then run start-lira.sh. -Ben 

@Hiren Patel , The syncing/replication is done outside of Jira. -Ben

HI @Sakina , There's many areas you can go. It depends on what you like to do and what your other skills sets you like to continue to work on. I see above you were a software engineer. You may want to consider software engineering for custom add-ons vendors, Atlassian customization or even build your own add-on. This way…