Benjamin_tmh9yg Community Champion

HI @Ryan Nguyen , Doesn't seem there's a way based on similar post in this regard: https://community.atlassian.com/t5/Jira-questions/Xray-document-generator-export-images/qaq-p/1944903 You may want to connect directly to the xray support to see if they have new support, feature, or tool that extends this capability. -Ben

Hi @Muskan Pradhan , Looks like you want to apply a conditional rule based on version and the Epic that is link. This can't be done out of the box. You'll need to an automation/scripting add-on to perform this task. -Ben

Hi @David Mayworm , I haven't com across smart values that will extract this. However, there other approaches as mention in this post of similar regard: https://community.atlassian.com/t5/Confluence-questions/Smart-value-to-get-to-the-body-of-the-page-possible/qaq-p/2281455 Here's a list of smart values of what can be done…

Hi @chakravarthysai mateti , For clarity, the user is now able to de-select the start date column but the result is that the column is still there? If this is the case, would ask the user to clear browser cache and try again. -Ben 

Welcome. Then you maybe running into the same issue as this post: https://community.atlassian.com/t5/Jira-Software-questions/Not-able-to-select-custom-field-in-the-filter-Field-is-not/qaq-p/994719 Likely is the way the field context is setup.

HI @Morten Dieckmann-Keden , If you have jira automation installed, this post may make it easier to setup what you need: https://community.atlassian.com/t5/Jira-Software-questions/Is-there-combined-smart-values-as-issue-parent-subtask-status/qaq-p/2215381 -Ben

Hi @mauro.porta , Welcome! In search, you can create a filter for issue type "Taks" and add the column description. Then you can order the description by clicking on the top of the column for ascending or descending order. Then just save the filter for future use or to apply it to a widget for dashboard reporting.

Hi @chakravarthysai mateti , Are you referring to the board columns? If so, Are they a board/project admin. If not, you would need to grant them permission

Thanks. Then they're likely missing the Jira access as @Mikael Sandberg was mentioning. Correct, they don't need JSM. Please let us know how it goes.

Hi @Anirudh Pratap Verma , Based on your script, the values will only take place after an edit which is the expected behavior you have. You'll need to have a line above to check for when field are change on the screen to check against the value. Here's the example line: <span>def</span> <span>sourcefield</span> =…

Hi @gestion didcom , What's the issue you are facing? Was there an issue with the assigning the ticket with the 2nd automation configuration? -Ben

Hi @Emily Seage , Does the users have Jira software product access? Are they able to see other Jira projects on the same site where your JSM resides? -Ben

HI @vinicius_altarni , Do you have an example the flowchart and class you are referring to? What particular report are you looking for? Some like a widget on a dashboard? -Ben

Hola! Este enlace debería ayudar a explicar la configuración de la zona horaria en JiraGracias https://community.atlassian.com/t5/Jira-Software-questions/Issue-with-time-zones/qaq-p/1070038

Welcome @Adenike Oghuvbu !

Hi @Kirsten Cox , Not aware of an API return call that would deliver a table. Usually, this needs to be scripted in order to parse the API values into a table. Here's an example: https://stackoverflow.com/questions/74375035/convert-json-response-from-rest-api-into-datatable There maybe tools out there to convert it. -Ben

Usually, when it goes to the backlog is when its change to a status that is mapped to the backlog. If the status matches to a status that's mapped to the backlog, that is correct behavior. If that's the case, would check the ticket history and check any workflow automation that may have contribute to this issue. -Ben 

Welcome to the community @Sidar Yarar !

Hope it works out. I tried to see if I could even sign up and let you take my spot but still sold out. If it doesn't work out, there's also the online course. https://university.atlassian.com/student/page/1417793?sid_i=1 and can sign up for a different in person course.

Hi @Vaibhav V , Don't believe there is a conflict. At least none that I'm aware of. Unless you added the customer with a slight variation login name/e-mail. -Ben

Hi @JohnBosco.Abazie , What barcode are you referring to? Are you able to share a screenshot? Usually, you just input the URL or login to connect to your site

HI @Gita Danesh , Not sure your question is with the right product topic. This is under jira core server. Perhaps you are referring to bitbucket? -Ben

That's usually the time to do house maintenance. Clean drains, filters, windows, and deep cleaning the kitchen. Kind of enjoy it. Feels a bit therapeutic.

Welcome @Judy !

Welcome to the community @Mia Paulin 

Awesome. Glad you narrow down the possible cause!

Hi @Mariana Silveira Sales , You'll want to check two places: 1. The screen use for the issue type has that field. 2. Check field configuration if it is a required field. This is probably why you can't remove it. If you go to your project configuration field and search that field, click on optional. Then go back to your…

Hi @Pauline Hild , what you have setup looks logical. Check the audit log link in your screen shot to pinpoint where the issue is. It might produce what the error is to troubleshoot this further. My guess is that you don't have an issue as a trigger since your trigger is a scheduler and your Epic rule is a condition.…

Hi, I may have to do with an add-on. Do you have any add-ons in place? See this post if you have a similar issue: https://community.atlassian.com/t5/Jira-questions/Original-estimate-keeps-changing-back-to-old-value-when-trying/qaq-p/1400059 -Ben

Unfortunately, this needs to be done via DB query or API. It would not available in the UI as this is a system admin troubleshooting issue. Also, the issue like this are not easily apparent in the UI and actually the issue is rooted at the backend where the data is stored. If you have a DB admin that you can contact in…