Benjamin_tmh9yg Community Champion

Hi Wade, This is not related to confluence per say. But you might want to check out this apple link to remove swatch colors: https://discussions.apple.com/thread/250197163 or checkout further articles on apple discussion page. Hope the above article helps. -Ben

You welcome. There isn't any API to add user at the moment. The only APIs available at the moment are on this page: https://developer.atlassian.com/cloud/confluence/rest/intro/

Hi @dhiman.das , No. You can add and delete user using XML-RPC on server but I don't think this can be use on cloud. There's a ticket in this regard: https://jira.atlassian.com/browse/CONFSERVER-56205 -Ben

Hi @Suhail Falak , There is no option to disable the page history. There's a ticket raise for it. https://jira.atlassian.com/browse/CONFSERVER-34041 There's a possible workaround with CSS in comments that you can try. You can migrate to your existing cloud considering if none of your space keys conflict. You'll need to…

They must be a user of the system. Otherwise, they need to be set as anonymous user to use the mail handler without being a Jira user. https://confluence.atlassian.com/adminjiraserver070/creating-issues-and-comments-from-email-749383405.html Check handy tips with mail handlers.

Hi @Владимир Савостин , I was able to copy and paste to another issue description without issue on cloud. Granted I'm using Mac but it should be the same result if you are using windows. If you highlight the text and right click to copy and paste, does that work? -Ben

Hi @Sindhu D M , JSM does not require using mail handler. Mail handler is more for Jira Software side. Here's the documentation on setting up e-mail for JSM: https://confluence.atlassian.com/servicemanagementserver/receiving-requests-by-email-939926303.html This should point you the right direction. -Ben

HI @Devendar Gangapuram , If you tried the links suggested. I would suggest to try to re-establish the application links again and try a build again. Otherwise, there be some underlying issue or bug encountered that may need Atlassian support. Support contact below: https://support.atlassian.com/contact/#/ -Ben

@mkramar - If you are a project admin, you can look at the permission scheme. If you are a jira admin, you can update the scheme as needed. If you are neither, please check consult with your company's admin. You also may want to check with the project admin what roles are your teammates added as on the project and place…

Strange but glad it worked out in the end. 

You are most welcome @Adonis Gilbert !

There's site export and import which will bring over all the spaces including users and groups. If there are spaces you don't want, you can delete them after you import the site. Hope this helps. -Ben

Hi @Ben You might want to check the email processing logs to see if wasn't rejected or dropped. It might give some indication there. It should located like on another tab where the processing logs are at. Hope this helps. -Ben

Hi @Ana-Maria Manea A similar questions has been ask. Looks like the current way is through CSV import. https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Is-Insight-Azure-Integration-available-for-Atlassian-Insight-for/qaq-p/1579362

@mkramar - You probably can't see it because you do not have the work on issues permission. Compare the permissions between you and another user has can see them. Hope this helps. -Ben

HI @Kseniya Zhukova , Getting clarification. If you can, please share screen shot of your configuration. Is each group essentially a security level? or are you putting certain number of groups per security level. What do you see in the drop down menu? What exactly did you want to add to the permission scheme? If a group is…

Hi @sanan sanan, That is the expected behavior. A space export/import just caries over the space. It does not bring over any users. -Ben 

You can tried to run the stop script first and then run the start script again. Otherwise just restart the whole server.

HI @Scott McDonald , It would depend on your company policies and governance. Audit logs are not necessary large, so it typically can be kept for years. I'm not aware that Jira Server has that logic. However, there's various way you can integrate with ELK. by sending over logs and ingesting it into the ELK stack. -Ben

Hi @Adonis Gilbert , That's likely the issue since her confluence ID has no permission. Not sure why her ID is different since it's on cloud. The userid should be centrally managed for your organization. Theoretically, she should be logging in with the same ID she used for Jira. If you are the org and site admin, you…

HI @Hannes , Perhaps this link might leads you to the right direction: https://jira.atlassian.com/browse/JRASERVER-9182 -Ben

Hi @cruise , Looking at the log. There seems to be a PID issue. Have you tried restarting the server completely to start fresh and then start the confluence server? -Ben

HI @Trena Norcia , You will need to look into add-ons to allow integration between Zendesk and Jira. Perhap something like the link below: https://www.zendesk.com/apps/support/jira/ Hope this helps.

HI @筒井弘 メールが届きますが、通知はありません。 おそらく、自分のプロファイルをチェックして、何も無効にされていないことを確認することをお勧めします。 また、迷惑メールフォルダを確認することもできます。 -Ben

Hi @rupen.deshpande , There might be the possibility there is two custom fields by the same name "affected services", you may want to make sure you click on the other one to display as a column. It is unlikely there is some visibility issue if you can see it in the queues. -Ben

HI @Pavan Chiti , Would recommend exploring the automation feature in Jira service management. It might be possible with automation where you trigger a copy the value from one field to another. -Ben

Hi @Kelly Chang , I just tested in my own cloud setup and it seems fine. Each time I edit and click save...the new changes appear. I know if you just edit and accidentally miss the save the content will revert back. -Ben

Hi @Devendar Gangapuram , Did you follow the links provided to troubleshoot the DB? Thanks, Ben

@Kristen Roth : I find that feedback is invaluable. Sometimes, you are so deep in thought, you may not see something if you had a fresh pair of eyes looking at the problem. Plus, someone else can arrive at the solution from another angle or perspective that could be better that you haven't considered. -Ben

Icebreakers I find are great when forming a new team on a project where no one really knows each other. Sometimes, you have to read the room, if its warranted. Sometimes, its about getting things done than getting to know the folks in the room. For me, Icebreaker games or questions is a nice way to get to know each other…