Benjamin_tmh9yg Community Champion

HI @Poovarasan 07 , Here's the link to the documentation and also support contact. I would recommend starting there: https://www.digitalray.com/plugins/jira-server-rundeck-doc Thanks, Ben

Hi @mahesh aws , Do you have more details? Are you on Jira Server or Cloud? What are using to do the integration? Are you using GitHub enterprise or cloud? Are you able to see information in the development panel on an issue ticket? Are you able to trigger a deployment or a pull request from Git with a Jira Issue ID tagged…

Hi @jun lee , Since you can add both, why can't you just add one? or is the question about just meeting one of the validators. If you are looking into more of conditional validators, you may want to consider add-ons. Fro example, JSU or JMWE. -Ben

HI @deepak_kumbhar46 , Looks like an authorization error. Do you have permission to that page which your assessing? If you tried viewing the page as that actual user, are you able to see that page? Double check your bearer token as well to makes sure no typos or missing characters in there. Thanks, Ben

HI @[deleted] , All of the tools I used are paid but there is a similar post that provides some free options out there. see link below: https://community.atlassian.com/t5/Jira-Software-questions/Free-Test-Case-management-plugin-in-Jira/qaq-p/1202227 Hope this helps. -Ben

HI @Jenn, Sometimes I've notice this happens when attachments is added on the Jira or agent side vs the portal. So, what happens is that the attachments gets added internally and not exposed to the customer portal. Not sure if that's the same case but this is what I've seen from experience. thanks, Ben

Hi @amanda.wilson , Your permission looks good since you are in the role CCB Lead. It looks like you were able to select Minutes Complete. Did it just revert back to the last status you were in after Minutes Complete was selected? Thanks, Ben

HI @Emmanuel F-D , There's a similar post to this: https://community.atlassian.com/t5/Jira-questions/Is-it-possible-to-connect-two-JIRA-Cloud-instances-to-share-a/qaq-p/587127 Hope this helps. Thanks, Ben

HI @Conrad Fleming , There's an add-on to this per form on the Server/DC version . However, since you are cloud, there not a way that I'm aware of. All the forms on the portal would either be public and non-public. You may need to create another service desk portal for parent/guardians and give public access to that portal…

HI @Andrei Antonescu , Hope this link will help you with the part of adding the kanban board. https://community.atlassian.com/t5/Confluence-questions/How-to-display-a-Jira-Kanban-board-on-a-Confluence-page/qaq-p/1776141 Here's the documentation on what you can do between jira and confluence:…

HI @Peter Liu , Since you are using confirms, you may be able to use confiforms filters to help with solving your issue. https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Filters+by+example Hope this helps. Thanks, Ben

HI @Nagireddi Durga prasad , You can do this in user management page if you have admin access. Here's an article on how to do this. https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592 Thanks, Ben

Hi @Kayla , Based on service now documentation, you likely can. Just create a API token on your Jira Cloud for each service now. You actually can create multiple token for a user and label one for service now - A and one for Service Now -B. Here's the doc from sales force:…

ありがとう。 トランジションごとに画面を作成して追加する必要があります。 これを行う方法に関するドキュメントは次のとおりです。 ただし、リンクは英語です。 うまくいけば、リンクは日本語にうまく翻訳されます。 https://confluence.atlassian.com/jirakb/map-a-screen-to-a-workflow-transition-in-jira-server-720634253.html

Awesome. Thanks @Matt Velthoen for sharing your findings with the community.

(IssueType=Story and issueFunction in linkedIssuesOf(Type NOT IN Test) This query will query all stories the have link to issues other than test.

HI @Matt Velthoen , If you don't get an answer, you can test the policy on a small set of user by using a second test policy. This is usually the best practice to test out new policy settings before deploying it widely. In addition, to make sure everything is working as it should with no unforeseen bugs. Usually, password…

こんにちは。あなたが達成してもらいたいことの追加の詳細とスクリーンショットの例を提供してください。

嗨。请您提供更多详细信息和屏幕截图示例。

Hi @Steven Lees-Smith , It depends on how the organization is structure and metrics used. What I've seen is that the support is seen as one team. So, depending on your timezone coverage, that team takes it up. For example Vancouver teams takes care of tickets the first 12 hours of the day and the Sydney team takes the last…

This is JQL should cover that case: IssueType=Story and IssueLinkType is not Empty

@Muhammad Shiraz Alam Khan , Upgrading between those 2 version should not be an issue. You may want to consider to contact Atlassian Support on behalf of your client. https://support.atlassian.com/contact/?postauth=true#/ -Ben

Hi @Assaf Eitan , Here's a post that t is similar to what you are trying solve: https://community.atlassian.com/t5/Jira-questions/Project-Automation-Email/qaq-p/1528912 Hope this helps. Thanks, Ben

Have you consider in combining them? (IssueType=Story and IssueLinkType is Empty) (IssueType=Story and issueFunction in linkedIssuesOf(Type=Test)) OR (JQL for your other search)

Hi @Min Kim , I'm not aware of something out of the box that will bulk move value from one field to another without the use of an add-on or script. The options for bulk out of the box is to set a value across multiple issues. Therefore, if the date is pretty much the same for the issues. You can run query for all those…

HI @Hadas Hamerovv , There's a few example in the post that will help find issues with no link. https://community.atlassian.com/t5/Jira-questions/Get-all-Issues-without-linked-issue/qaq-p/629810 If you have a particular link type for linking to test, there's another option to search for link type. -Ben

HI @Hadas Hamerovv , Assuming you are using scriptRunner Enhanced search based on the tag on this post. You can use linkedIssuesOf function: https://scriptrunner-docs.connect.adaptavist.com/jiracloud/enhanced-search.html linkedIssuesOf(Subquery, [link name]) For example, issueFunction in linkedIssuesOf("status NOT IN…

You welcome. The safe way would be to upgrade on a test system prior to upgrading production. However, it is highly recommended you have Active Atlassian support. 

HI @Geethanjali S J , Inline editing of each Jira issue is there. However, if you need to bulk edit multiple issues at once, you have the option to bulk edit and update the labels base on a JSL query. -Ben

@nick , If the requirement is to only allow the other agents to view only specific issues, then you must use Issue Security Scheme. This allow only specific issues to be seen by other agents or users. Here's a link to documentation:…