Benjamin_tmh9yg Community Champion

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Thanks @Susan Allaire . Trying to understand the steps here as this is not something by default on my JSM projects. So, you go to the portal, then you pick a request type, and on that form there's a field on top that says actual start date with the require "*" symbol? Is that correct? If so, you would want to look at your…

Thanks @An Le . Got it. Sounds like the change broke the integration and the connector may need to be updated accordingly. Might be worth raising a ticket with Atlassian to see if there's a work around. https://support.atlassian.com/contact/#/

HI @Andre Felipe Rodrigues Lopes , There's an option from the UI to export all customers for your Jira Service Management product. https://confluence.atlassian.com/jirakb/how-to-export-portal-only-customers-list-from-jira-service-management-1224782478.html Here's some suggestions by the community for a similar post…

HI @Jennifer Anderson , Thanks for additional context. There's actually two applications. Zephyr Squad and Zephyr Scale. Actually, there another one which is Zephyr Enterprise as well. It important to know which test management application as each of them have different ways of importing. They have fairly good support.…

HI @Yaniv , A user can belong to multiple groups. You probably can call out by API what groups a user belongs to but what exactly would you do with that info?

Welcome @Susan Allaire , Do you have some additional context of what field you are referring to? Is you are referring to the create date field, that is there by default from the system.

@daniel.matuki , Usually, I've only encounter doing this automatically. However, you can use this API to update your deployments: https://developer.atlassian.com/cloud/jira/software/rest/api-group-deployments/#api-group-deployments Another possibility, you can add a pipeline to update the deployment to Jira. Hope this…

Welcome @Jary Nubla , Depending on the type of board use, double check if there's any sub-filters that could prevents issue shown. There a similar post to this: https://community.atlassian.com/t5/Jira-questions/How-to-combine-multiple-team-managed-and-company-managed/qaq-p/2360204 Follow the guide and see if it works out…

Welcome @An Le , Did you follow this link first to connect? https://support.atlassian.com/jira-cloud-administration/docs/integrate-with-a-security-tool/

Welcome @Jennifer Anderson , Please could you provide more context. What exactly is the tool you're using for test cases and test steps. Are you. using a test management tool add-on to Jira? If so, which one? If your just using Jira issues as test cases, you can use a CSV file and import it into your project.

HI @Fernando Zeni Alvarenga , You can try looking at the other way using almost the same automation you have. For example, trigger by when the story its linked to the bug then branch to the bug and update the bug. Hope this helps.

welcome @SH ! Which Xray version do you have and on what platform(Cloud or on-prem)? A similar post may guide you in the right direction to what you desire: https://community.atlassian.com/t5/Jira-questions/JQL-Query-to-reterive-the-all-the-test-cases-in-the-Folder/qaq-p/2499317

HI @Bobby Zhu , Not sure if there's any configuration setting or a way to control what the history captures. However, I would suggest a work around, if it continues to be an issues. Would just set an action to comment on the issue to let users know that the. field has changed and it would be captured in. the. history. Hope…

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Haven't tried it myself. That is probably the closet related API to your needs. Worth a test. 

Hola,Deberá buscar una aplicación Atlassian Marketplace. No hay una función como esta lista para usar. Aquí hay un ejemplo de una aplicación que puede considerar:https://marketplace.atlassian.com/apps/1213028/bulk-clone-professional-for-jira?tab=overview&hosting=datacenterTambién hay otras opciones. Busque una que se…

Hi @Andy Valverde , It doesn't seem to be a timezone. Since the dates is a big shift. However, you can check your default timezone by checking on the admin panel configuration. You may want to check with your systems to make sure the system time is correct. your server and data center date maybe off. IF still an issue,…

HI @Marcus Hunger , There's a similar post of the similar issue. https://community.atlassian.com/t5/Confluence-questions/How-can-we-disable-Atlassian-s-shameless-advertising-on-our/qaq-p/2244711 You can turn off in Jira if you have that product as well. May want to reach out to Atlassian Support to see if it can be disable…

Hi @Ratom , You may want to post this in the app and integration section to get more traction. In the mean time, I would recommend contacting Alpha Serv support to get more insights. https://marketplace.atlassian.com/apps/1230676/sql-connector-for-jira?hosting=cloud&tab=support

Welcome @Roronoa . That is the latest design of how the status field is displayed and edited. It is displayed together as a single dropdown window and can't be change. Status, resolution, and priorities are special fields. It is found separately because it is setting globally. Their issue attributes and not issue fields.…

Welcome @Rosemary Nyaga , Jira Service Management can do all of what you have listed. You will need a connector to perform an integration with WhatsApp. Here's the link to that. https://marketplace.atlassian.com/apps/1233222/whatsapp-integration-for-jira?tab=overview&hosting=cloud If you are looking for a demo, you might…

Hi @Brian Kirwa , Here's games I've seen: * A race to see who can build an Atlassian Service Management project with specific requirements the fastest. * Hack day on building useful integrations, reports, data analytics. Something along the lines of enhancing the Atlassian Suite expereince . 

Hi @Christopher Biel , There is a way with the use of permission scheme. What you can do is add those two people to a role that only enable for browse and add comments. 

Hi @Bonnie Liu , There's no special permission for children Macros. The only permission needed is edit permission for the space and page. However, if there's a bug in editing, then you might want to delete the Macro and Add it back with the configuration you desire.

Hi @Heinrich Ulbricht (WikiTraccs) , Looking through the v2 API, this might be close to what you are looking for. https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-spaces-id-pages-get This API should get the pages base on space. Hope this helps

Welcome @Heather Barnes It is exactly what @Aaron Pavez _ServiceRocket_ mentions. When you move up in subscription plans, it opens up more features for each every user to use. The get the pricing for users for any package. Here's the package and pricing calculator. https://www.atlassian.com/software/jira/pricing

Welcome to the community @Samuel Henrique . Hopefully, you are in a better place. 

Hi @Scott Turner , Are you referring to a dashboard? You may try to grant public access to the board but that would mean it will be accessible to the entire internet. That may not be desire if you have sensitive information. Other than that, they must have product access to access your board.