Benjamin_tmh9yg Community Champion

Welcome to the community @inal98 !! Start here if you haven't : https://www.atlassian.com/solutions/survey/academic-license-request#/ 2nd that to what @Adeel Shoukat mention about solution partner. A solution partner will help navigates those type of waters for you should you still run into issues.

Hi @Amritanshu Shaw , The message doesn't seem like the normal message one would get if there was something wrong with the account. You may want to reach out to your Cloud admin to reset your account if your account is managed by your org. Likely based not the message shown. It'll probably be best to reach out to Atlassian…

Hi @Sanam Malleswari . Welcome! Nice to meet another fellow community champion!

Welcome to the community @asadiq !

Welcome to the community @Jonathan Atkins !

Hi @Amanda Stroud , No problem. There maybe a way technically but it will very customize through API and coding. Having Admin access on both sides allow you to tap in and leverage the existing features like jira linking and application links. Not a common use case I've come across. It's like being a customer of an external…

Hi @Melina Torres Welcome to the community! Documentation for awareness: https://support.atlassian.com/confluence-cloud/docs/filter-your-data/ The filter is helping to filter base on values in a specific column. In this case Space column. Perhaps you can filtering on another column to achieve your results. Like does the…

HI @Amanda Stroud , It sounds like you want to link two systems together so that you can get view ticket information from another system through linking. This post covers this scenario: https://community.atlassian.com/forums/Jira-questions/Can-you-create-issue-links-between-2-Jira-Cloud-Instances/qaq-p/1671876 It should…

Hi @Debbie Warne Welcome to the community. Not aware of an improve writing icon. Perhaps you maybe referring to Atlassian Intelligence to help with content: Here's the documentation to Atlassian Intelligence: https://support.atlassian.com/jira-software-cloud/docs/use-atlassian-intelligence-to-help-write-or-edit-content/

Hi @Coca Cola FEMSA Welcome to the community. Confluence cloud is mostly focus around space and page analytics. What exactly are you looking for in a user report? There is great automation features under confluence automations you may want to lookout to see what would be helpful for you. Here's the documentation:…

Hi @mfields , Please could you share additional context on what exactly you are trying to do. What exactly are you trying to import and how are you importing on Confluence cloud?

Hi @Richard Swanson , Here's the document to add fields to your cards. https://support.atlassian.com/jira-service-management-cloud/docs/add-fields-to-cards-on-your-board/ Note: Labels can become too much for a card. Especially, if there's many labels for a task. Hope this helps.

Hi @Ruwanmalee Dissanayake , Welcome. In Jira, What can be done is filtering what you want in the release notes when you are about to release the version. However, in confluence, you are able to make it flexible where you play with the page where you can add bugs and other sections as you like. HEre's the documentation on…

Thanks for sharing the permission helper screen shot. Looks like it's due to the workflow conditions or there's a bug. If. you are able to access the workflow, take a look at the conditions transition from open status. See if there's anything you need to meet in order to be able to see the transitions.

HI @Vara Prasad , Would recommend using the Jira permission helper to help quickly identify why that particular ticket is giving your permission issues. The tickets look very similar each other. There could be something in your story workflow that could be causing what you are seeing. Possibly a workflow condition since we…

HI @Christopher Holmes , Great question. Tend to look at what is best for the company and why. Understand how people can best work together. If Jira can help elevate that, then it will make it easier to get excited about. It's like what the agile manifesto says: Individuals and interactions over processes and tools For…

Welcome to the community @Jakia Sultana Shifa !

Hi @CVEL-TI-Carlos Eduardo Cruz Welcome. Haven't notice issue on my Jira. Perhaps try to access via a different browser or have colleague who has access to the instance to try logging in. Just to narrow down where the problem is or how wide spread the problem is for your cloud instance. You want to check your develop tool…

Thanks for this webinar. Really good intro on the capabilities on loom. Testing it out on an upcoming calendar meeting I have and see how it goes.

As always, Thanks @Monique vdB for continuing to adding that extra specialness to the community! Definitely will be checking out that Loom webinar. 

Hi @Robert Wen_Cprime_ I don't have any example on hand. However, here's the documentation describing each one: https://confluence.atlassian.com/adminjiraserver/configure-an-outgoing-link-1115659066.html I do remember that when setting it up between Atlassian products, those values are automatically entered when the…

HI @Reva Darlius , Welcome! Are you referring to clearing done issues from a Kanban board? If so, a similar post will help in this regard: https://community.atlassian.com/forums/Jira-questions/How-can-I-clear-quot-Done-quot-issues-from-Done-column-in-Jira/qaq-p/2225309 I believe as long as you are a board admin, you should…

Hi @Kelly Lillis , Welcome Kelly!! Here's the list of what's possible with Jira and Slack integration: https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-slack/ Unless, there's some kind of mechanism to pull in the dashboard data into slack, URL is probably the way to go. May take a look at third…

Most welcome. JQL will return back the list of issues. The gap is returning specific info or value back. Hence, where the work around comes into play to fulfill the missing piece of the puzzle.

Let's Go! Bingo!

HI @Lisa Fanoni , Automation is probably the way to go in this case. There's lots of triggers and conditions in automation you can set as a criteria, before labeling a page. Here's a similar post that will provide a good jumping off point in this area:…

HI @Jochen Betz , If you product and project admin privileges, you can customize. 1. Screens can be customize by going to the product admin screen. There you can edit each of the screens belonging to your project. 2. There is limited option on what you can remove. Playbook is one that you should be able to. Here's the…

Hi @Les Kurz , Welcome. Good job on checking on all the usual suspect places. I would try to reach out to Atlassian Support to see if there was anything strange that happen on your instance from he backend and they maybe to help recover what's missing. https://support.atlassian.com/contact/#/

Hi @mohammedhaffez , Welcome. This article will help set you up in the right direction. https://community.atlassian.com/forums/Jira-Service-Management-articles/Create-automation-driven-Playbooks-for-agents-in-Jira-Service/ba-p/2981670 If you have any specific questions, please post. All the best.

Hi @Nicole Kaiser , I don't recall having that issue showing up other than Epic. Perhaps, update the screen to remove the Epic color field from your other issue type would solve this issue. Thanks, Ben