Benjamin_tmh9yg Community Champion

Hi @Mike Kim Welcome to the community. Indeed, it doesn't suppose to behave this way. Are you on cloud platform? From the screenshot, it doesn't seem like it based on the layout. I'm wondering if there's any issue with the version of Jira you have. You maybe facing similar issue as this post…

HI @alexander.kauerz , Once the admin has accepted. the request, you should be added to the groups for Jira product access. If for some reason, the admin accepted and not added in the groups....then they can just add you directly to the Product access group for jira directly to grant you the agreed level of access. This…

welcome @YURII IZDEBSKYI ! Do you have any screen shot you can share to highlight what the error is? Are you able to login first? Sometimes I reset the app if there's strange behavior and then the behavior is corrected. But base on the statement you mention, you maybe facing something different. 

Hi @richard tecson , I've used other connectors and the issue creation is fairly quick since it's usually API driven. It doesn't sound like an issue with JSM or AWS. It seems very isolated to the connector. If you read the reviews, looks like other are facing the issue. Once even mentioned that it seems like a schedule…

Excellent. Most welcome. Thanks for the update @Stark Jürgen . Please add any additional info here that may help others in your experience. It goes a long way whenever anyone are searching similar issues on the community.

Farmer's market is great. Always something neat to try. Whether it's homemade Jam, different kinds spread, or various bake goods. At least the ones I go to have always been friendly. I don't have a go to thing. I 'm always on the look out to try find things that I normally don't find at the grocery store or something…

Sounds good. Glad to hear!!

Hi @Rich Drennen , Welcome. Do you have a link to the contract role to get more detail on it? This could help community members to share with others who potentially come to mind as a good fit or just send out to their network. Like is it contract to perm? How long is the contract?

Welcome @mccoy stevens to the community! Are you having any issues accessing community pages on a desktop? As @Amanda Barber mentioned, it would be helpful to get more context and detail on what exactly is the issue and the steps to get there. 

Hi @Stark Jürgen Welcome. It could be just that is that the user may have limited permission or something definitely wrong with he authentication to the IMAP mail server. This message is coming from your IMAP server. Try running through the documented steps to see if here is a mistep:…

Hi @Evelyn Lewis Welcome. There isn't a direct fail and stop method. To simply the automation a bit. It's like a 2 or 3 part process. A trigger, condition, and an action. If a condition is not met, then don't take action. Perhaps, you can break your automation into another rule. Basically, the 2nd rule would be trigger by…

Hi All, Want to talk about all things Atlassian and the community. Let's connect! https://www.linkedin.com/in/benjamin-ly/

thanks @Joshua Stokes . We can at least check off those items as not being part of the issue. Is the user a request participant in the ticket? The other area I would check is if there is a duplicate custom email here. It is not common to see a user with the customer role unless it's like an internal employee. Could you…

Hi @Venkat Jira Admin , First, you can't delete an unmanaged user. These users are not under your org's control since XYZ wasn't claim. Therefore those users accounts are either under another Org's control or the individual owns the user account. Hence, why you are only have the option of just removing or suspending them…

HI @Mario Beigel , Welcome! Logically, I don't see how is that possible to upload or access the site if the IP address is restricted. Plus, if you have already setup strict authentication policies, that will also provide an extra layer of protection. 

HI @Mike ! Indeed it's strange that you can't add a JSM product to the Org and that its even asking you for the URL when you are adding the JSM product within the ORg. . Is the customer able to add it?

HI @Rinku Ravi , There's a similar topic and answer in the Atlassian developer community about what can and an't be done. Here's the link: https://community.developer.atlassian.com/t/oauth-2-0-3lo-authentication-as-app/82405/3 Hope this helps.

Hi @Alex Beaudet , In the same boat, I don't see it either. Although, it is still in the documentation: https://support.atlassian.com/confluence-cloud/docs/database-fields/ Unfortunately, It looks like it may have been removed. 

Welcome @Tj sy . Please could you elaborate what is exactly you are trying to do. Are you setting up Jira Cloud site? IF so, please could you provide screenshots of what the error you are referring to?

All looks okay from the permission scheme. Let's take a step back. This user is intended to be in a customer role? If so, let's remove the Team role. The team role is intended more for agents. Here's a set of things I would check: 1. What can the user see when the log into the site? Are they able to see all the portals,…

Pet Peeve is going straight to technical questions without getting to know one another. It comes off of reading some template questionnaire than really knowing the person. Also, you don't get a chance to know the interviewer and how it would be like if you were working together. If I was going to choose an offer, I'll…

Hi @Joshua Stokes , A couple of things come to mind if the user is not able to view. * Does the permission scheme include customer for the browse issue permission? * Is there any issue security set on the issue? Take a look at those areas if there's any issues there. Hope this helps

Hi @Nicko Glayre , Welcome! The only logic I see that it could even redirect to another instance is for some reason the IDP has the URL updated to redirect back to the other Atlassian instance. Otherwise, it doesn't make sense since that example account doesn't exist on there site. That also means that that email wasn't…

Hi @Saleh Alshunayf , Do you have further details on what are the steps that got you this error? screenshots? Are you getting this when accessing the API? Are you getting this message when accessing the Jira UI? Is this isolated to your user? Also, please mention the version of Jira you are running. Perhaps you are running…

Hi @Joshua Stokes , User's need to be added to your Cloud site first before adding to the Jira platform. You'll need to be a site admin or org admin to do this. They can be added in bulk using a list comma separated. I think it's about 20 at a time but if this is a one time thing. This should suffice. If your site is…

Hi @Mohammed Suhail , I haven't come across for NotebookLM integration app. There some stuff out regarding gemini and Confluence though. The only other way is to automate it by exporting the spaces and pages and importing it via Rest API.

Hi @Tim Kennett , There's a few options that you can take but none are direct: * Create 2 rules and send two emails * Depending on your lookup. Perhaps you can combine into one lookup. * Store your lookup values as multiple variables See this similar for further details…

Hi @Jeremy Welcome! Unfortunately.....No but you can hit the "esc" button on your keyboard to have it go away. There was an Atlassian ticket raise for the same concern: https://jira.atlassian.com/browse/CONFCLOUD-59816

Great Topic! My usual go-to practices: * Standing or sitting on the grass and practicing deep breathing * Going for 1+ hour hike. Enjoy the nature's beauty. * Go for a run * Cleaning and Tidying * Small random acts of kindness. Holding the door for someone. Help carry someone's basket or get a shopping cart for them. *…

welcome @Abhinav ! Congrats on your first offer! All the best on your career!