Liam Green Expert

Love this little roundup @Monique vdB Could we get this pinned to the top of the Welcome Center?

Hi @[deleted] Welcome to the Community!

Hi @Alan Stephenson Thanks for the insight, judging from your furlough comments it sounds as though you're in the UK too. I think the furlough scheme was a great idea, but it must have caused a lot of uncertainty. I'm glad to hear that you're back at the same company, but as you said nothing is safe.

Hi @Benjamin Thanks for your thoughts, I think its definitely good to have some personal interaction during the engagement if possible

Hi Kevan You're understanding is correct - I would see it as separate as it's not related to the activity. Personally, I wouldn't see any need to differentiate between reasons for starring items, as I cannot see that there would be that many to star. It is something that could be reviewed if needed though

@Alex Larini - no problem! Feel free to mark the answer as 'accepted' if you're happy with it. Let me know how the automation works out.

@Teodora V _Warsaw Dynamics_ I couldn't agree more! Why waste time travelling or in meetings when you can be doing something productive!

Hi @Derek Fields _RightStar_ That seems to be the consensus. Do you find that allows you to take more international work or do you stick to US work? How are you finding on site work currently with the Covid restrictions?

Hi @Test User KL - thanks for coming back to me, sorry for the delay in responding. Don't worry about the number of questions - I'll do my best to answer them all now! * In me head, you would access the starred pages at the top, next to the activity feed. * I wouldn't necessarily expect any order, other than maybe 'date…

@Teodora V _Warsaw Dynamics_ That's very interesting - I think the majority of companies usually prefer face to face, but its great that you've managed to go 100% remote. Are your partners based in Bulgaria too?

Hi It looks as though you're possibly using the wrong transition - check your workflow to see if that is the one you need. You could also use the alternative Automation tools, click 'Project settings' then scroll to the bottom and click 'Project automation', these are must customisable and powerful. If you need any help…

Hi @Tobias Webster Welcome to the Community! The initials are done automatically from the name, so changing the name would change the initials. The colour is random, I believe, as I have never found a way to change it. What you can do is invite the user to add their own photo instead of using the initials. Hope that helps,…

Hi It can be done, yes - you just need to add the 'Assignee' to the 'Visible fields' section on the Request form. This can be done by gong to Project settings > Request types and then editing the relevant request type(s)

Hi @Shantu Chatterjee If it will always be the same assignee per customer (e.g. Customer 1 always has Agent A) then you could do this through Automation - that means the customer won't need to select an Assignee every time.

I love a throwback!! @Nic Brough -Adaptavist- I too had Sam and Max, but my favourite was Day of the Tentacle! I also loved all the 90's kids TV: * Fun House * The Queens Nose * Kenan and Kel * Sabrina * Art Attack * SMTV Don't miss shellsuits though!

No problem. Thanks for accepting the answer!

Hi @heba Welcome to the community!

Hi @Barry Prendergast Welcome to the community. I think the following should do what you need: issuetype in (task, Sub-task, bug) AND parent is EMPTY Let me know if it works :-) Regards, Liam

Thanks @Community Manager and @Brittany Joiner for a great webinar. Really insightful and interesting. I've just put my application in on the back of it - so fingers crossed! Edit: @Darline Auguste thank you also!

In that case I think you will need a marketplace app - sorry I couldn't be more help

I do enjoy a Guinness Jack, yes. @Esther Strom I was there last year (early summer) too - it had been about 12 years since my previous visit, but the tour was as good as ever

@Sjors Niesten do you have confluence?

Correct @John Funk - I did say it was easy! I know you've done this already John but do you want another go?

Hi @Sjors Niesten You can set the subscription to run as often as you'd like, and it will go to your email. Having just checked though it does not allow you to change format. I think it would only be possible with Marketplace add-ons.

I think my photo will be far too easy - but it's very special to me as it was the first time my fianceé and I left our home continent together. I've cropped to make it a bit harder but I'm sure someone will be getting it very quickly!

Hi @Sjors Niesten This wouldn't be possible with automation I don't think, but you can do it straight from the filter. All you need to do is subscribe to the filter and set your requirements. Hope that helps, Regards, Liam

@Jack Brickey is that the Guinness factory in Dublin?

Hi Asher That makes sense now! Very glad you managed to get to the bottom of it

Hi Marco I'm not sure if it would be implemented, but there is a feature request you can vote on and watch: https://jira.atlassian.com/browse/JSDCLOUD-2368

Hi Marco This isn't possible in the current JSD without assigning a licence to the customer, effectively making them an agent. The 'edit' permissions you discuss in your question are overridden by the fact that the customer is not an agent. I think the best option currently would be for the customer to add a comment, and…