Peter Jessen Expert

Hi @Marta Alberto, The two versions are identical. In order to be eligible to purchase Jira Align in an on-prem version, your company must meet certain criteria specified by Atlassian. If at all possible, I would recommend your company go with the cloud version. Support is much easier and upgrades every two weeks are…

Hi @Reddy Unless you find a mismatch in the time frames (see above), I recommend you submit a Support ticket to Jira Align Support from the User Menu. See the image below. When you submit the support ticket, I recommend you include as much detail as possible including screen shots. Regards, Peter

Hi @Reddy, Jira Align has a large number of reports that can be modified and configured via various filters. You also can export the various grid views. There is not currently a true custom reporting functionality with Jira Align itself. That is the purpose of Jira Align's Business Intelligence component, formerly known as…

Thanks Tm!

@Reddy- Where on the board is the black feature appearing (see below)? In the Unplanned Sprint column of a team or in the Unplanned Sprint column of the Unassigned row (if you have it turned on)? Also, can you please confirm the sprints to which the stories are assigned are in the PI assigned to the parent feature?…

@ReddyNo worries. I assumed that would be the answer. I'll try reproducing your issue and see if I can give you some other ideas to try.

What time zone are you in? Easiest way to troubleshoot this is a quick Zoom meeting. I'm in Mountain Time. Otherwise doing it this way is a bit like whack-a-mole. If I can see your screens it would go much faster.

Hello @Reddy , Are the stories linked to teams in the program and sprints in the PI being filtered when you look at the Program Board? Regards, Peter

Hi @Reddy , When you look in Jira Align at one of the features in the feature grid (Program -> MANAGE ->Features), do you see the stories attached to the feature in Jira Align? If the stories aren't showing in Jira Align, but they are in Jira, then you probably have an issue where the Jira project and board for those…

@Tim Keyes- It looks like we can: * rename Monthly Goals to Long-Term Goals in Administration -> Platform Terminology, and * turn off Long-Term Goals, Strategies, and Quarterly Goals. * Giving us Themes Linked to Long-Term Goals (renamed Monthly Goals) Assuming a client isn't using any of the three levels above the…

Thanks, @Shawn Kessler and @Tim Keyes. I knew you guys would be on it.

Hi @Danijela Grujic, Welcome to the community. If I might ask, how many users do you have in total and how many users do you want to have visibility into the data above the team level? I ask because you posted your question in the Jira Align area and Jira Align might a better fit, unless you only have a few users. If your…

Hi @Kimberly Deal _Columbus ACE_ and @Sean Wood , That is a great question. As a rough rule of thumb, when you are scaling to a level equivalent to a SAFe Agile Release Train (50 - 125 total team and leadership) then you are probably ready to start looking at Jira Align. * If you look at the Jira Align Pricing page you…

Hi @Shyeanee Singh, I've seen the same issue in client instances. I was preparing for a Jira Align Portfolio Workshop with a client when v10.67 hit test. It was a bit of a shock because the change was not originally included in the release notes. The release notes and help article have since been updated to include the new…

@Darren.Williams.4- I'd love to see that as well in a future enhancement!

Hi @anna.levin, Thank you for your more detailed explanation. It sounds like in your case you are using Jira and Confluence linked to the other systems not for agile development, but for production support or other non-agile purposes. I can't give you a good solution. I can definitely state, in my opinion, this would not…

Hi @JS You are very welcome. Feel free to reach out with any other questions. Regards, Peter

Hi @anna.levin, Jira Align is an enterprise agile platform, not a Jira/Confluence dashboard. There are currently no customizable dashboards in Jira Align of the type it appears you are looking for. It sounds like you are looking for something that supports more of a production support environment. I'm also not sure what…

You are very welcome, @Vandana Kurapati.

Hi @Vandana Kurapati , Jira Align syncs all sprints (closed/active/future) from Jira based on the boards mapped to Jira Align in Administration -> Jira Management -> Jira Boards. Jira Align will pull in all past, current, and future sprints based on the date from which you chose to sync data. * For example, if you decide…

Hi @Ann Bouvier , This is related to the Allow Jira to Overwrite Data setting in Administration -> CONNECTORS -> Jira Settings -> Jira Setup tab. * From Jira Align Help: It is usually set to No. Select Yes to allow the Jira data to overwrite the Jira Align data when the data is changed at the same time and there is a…

@Ann Bouvier- If you get my name correct, I might just have an answer for you! :-P

Hi @[deleted] , As you saw in the export file created when exporting Objectives, Key Results do not export. You can see key results progress n multiple views. I recommend these two articles: * https://agilecrafthelp.zendesk.com/hc/en-us/articles/360019601434-10X-Create-and-Update-Key-Results *…

Hi @Ann Bouvier , The Export functionality is working in other instances. I recommend you check the Roles settings to see if someone else turned it off. The setting is located in Administration -> Roles -> Select Role (Super Admin for you) -> ADDITIONAL OPTIONS -> PERMISSIONS -> Export Stories/Task/Features. Alternatively,…

Hi @Darren.Williams.4, Unexplained changes to a system are definitely a concern. That being said, these concerns seem less related to quality than to your configuration. All release updates (including for the test instance, if you have one) are located in…

@Martin Böhme In the end (after data is collected for 6-12 months and beyond) Covid-19 may not have a higher mortality rate than influenza (10-year average of 0.1%), but right now based on all available data the mortality rate is running above 3% and trending higher. As I said, I'm not concerned with my own chances of…

@Joerg Mueller-Kindt, Your concern is valid, especially with multiple community spread cases reported in the US in the last 24 hours and 2 deaths in the US. Due to what appears to be a significant increase of risk in the US, I've made the decision to cancel attending the Summit this year due to elderly, respiratory…

Hi @Richard Wilson _Jarow Digital_ , The two versions are the same software. No need to install/migrate to a new instance in my experience (not unless something has changed in the very near past, at least).The difference is the licensing and the access to specific functionality, as you probably saw on the pricing page -…

@Jessica Wolfe- I'll be moving to the Tampa area in the fall. Would love to help create this. Sorry @BJ Miller - My wife isn't adapting to the Rocky Mountain High (altitude), so sea level bound we be.

Hi @Vandana Kurapati, This Help article addresses the Jira integration with Jira Align - https://agilecrafthelp.zendesk.com/hc/en-us/articles/115000088453-10X-Jira-Integration-Setup Within the article is this section: Sync acceptance criteria For features and stories, you can synchronize a Jira custom field with acceptance…