Peter Jessen Expert

@manish a - Jira Align is an enterprise agile platform, as such it follows agile practices. Story points are by team, never by individual. You won't a "story point per assignee" metric in any real agile tool or platform, it simply doesn't exist because the agile umbrella (including scrum and kanban) is a team-based…

Hi @manish a , My first thought was to use the rest api. Unfortunately, based on looking at the documentation for the rest api 2.0, it doesn't look like you can access the chat that way. There may be another way, but I can't think of one off the top of my head. Regards, Peter

Hi @SANDERS, MANDY , What you are describing is best addressed through process vs platform- or tool-enforced requirements. You can certainly have your 10 questions in Jira and do the scoring there. That logic won't and can't go to Jira Align via the current connector. On the Jira Align Side you could simply use the feature…

Hi @[deleted] , I answered you directly via email on some of this. Regards, Peter

Hi @[deleted] Quick follow up. I just met with Tability for a quick demo so I could better understand the product. It wins up Tability links/integrates to Jira, but isn't a plugin. * This is a huge plus, because it means Tability can leverage the power of the Jira data without being limited to the single work hierarchy in…

Hi @[deleted] . Alex's email address is abaldwin@praecipio.com. As I said (in different words), this is why self-learning on an enterprise platform like Align is vastly different than self-learning on an individual contributor tool like Jira. You can also email me, and I can connect you with Alex, if you prefer. Regards,…

Hi @[deleted] You have an excellent list of questions. The best way to get them answered is by connecting to a Jira Align sales expert direct, such as @Al Reid at Atlassian or @Alex Baldwin, who I work with at Praecipio. Jira Align is unlike any other Atlassian product as it was built ass an enterprise platform from the…

Hi @Kyle Foreman, The new nav continues to improve with each new release. Happy to see all of the feedback being integrated with each release. Regards, Peter

Hi @Hari Shankar S Short answer is you can't, not via the Jira Align connector to Jira. You might be able to do it via the rest API by building an app that syncs the data from Jira Align to Jira (if or when they add WSJF to the feature in the rest api call). Regards, Peter

Hi @Tee Bee The Help file (accessed by clicking on the blue Help button in the lower right corner of any view) is an excellent starting point for almost every view. The documentation team has done a great job continuing to improve the help support for each view. There are a few views that don't have help files, but those…

Hi @Alissa Quick, There are a variety of possible reasons for why you are seeing the behavior you describe.Best place to start is to look in the Audit log on the Jira epic in Jira Align. You can often determine the issue simply by reading the audit log. Some background: * While Jira Align will automatically change the…

Hi @[deleted] , The order of themes, portfolio epics, capabilities, and features on the roadmap view in Jira Align is driven by the backlog prioritization. Depending on your context filter (top grey bar - org and time dimensions) you will see different orders of the same items due to different prioritizations at the…

Hi @Joseph Mao , There are two parts to your question: 1. What is "Jira Rendered" vs HTML? and 2. How do we get Jira Align and Jira to properly render rich text format? The short answer to a version of the second question (to have true HTML/RTF supported) is to install a pure HTML plug-in to Jira and replace the…

@Rob Phillips - This is still part of all training we provide when implementing and training people on Jira Align, has been since you and I worked together at AgileCraft. Always interesting to work with a client who may already be on Jira Align and see 10 rows per list and no column of Jira IDs. As soon as they see they…

Hi @Sonal , @Rae Gibbs is correct on native field functionality. Customer is a better solution than Requestor for all the reasons stated above. There are two other options I can think of that are a bit non-standard. * The first one is to use a custom field - a multi-select drop down to be more specific.* The benefit is:*…

Hi @Jason Leeming , It sounds like a classic roles issue. Your system role in Jira Align doesn't have the full rights to access the Actions functionality. The system role you are in is configured improperly, it should either show Actions and allow you to access them or not show them at all. Your super admin will need to…

Hi @Edgardo Honda , Here is a new article my friend @Rob Phillips just shared - https://community.atlassian.com/t5/Jira-Align-articles/Learning-options-from-Jira-Align. I don't want to violate any community rules, so you can connect with me via LinkedIn. Www.linkedin.com/in/peterjessen. I look forward to connecting.…

Hi @Edgardo Honda , Jira Align training is not, in my 7-years' experience, provided in a public format. The training is delivered to a specific client. Atlassian provides a Jira Align Program Essentials class. You can also connect with a qualified partner, like Praecipio, to discuss your training needs. My assumption is…

Hi @Sharee Khaldi - Please see this post https://community.atlassian.com/t5/Jira-Align-discussions/Jira-and-Jira-Align-Integration-Defect-or-Story-of-Type-Defect/td-p/1263844 for full details. Regards, Peter

Hi @Elizabeth Wheeler - The Help under the User Menu, as well as the Help button in the lower right of each page can take you to Jira Align's Help site https://help.jiraalign.com/hc/en-us. You won't see the EI help until you login to the Help site. It is in Zendesk and distinct from the rest of Jira Align. Regards, Peter

Hi @Elizabeth Wheeler , If you go to Align’s help and login you can find the latest EI schema under the Enterprise Insights help. You won't see the EI help if you aren't logged in to help. Regards, Peter

Hi @Senthil Gopi , You can access the change logs via Enterprise Insights, Jira Align's BI module. Alternatively, you can copy and paste the pages from the Change Log in the admin portal to a spreadsheet. There is currently now way, to my knowledge, to export the admin change logs directly from the admin portal. I've been…

Hi @Linda Hagedorn - Jira Align is fundamentally a system designed to visualize the flow of value creation through the enterprise as measured in points delivered by teams (and other lean and value metrics). It is not intended to be a time tracking system. That being said.... You can (only) get (all of?) that info out of…

I can access it now @Katherine Gray

FYI. The Loom video doesn't launch when clicking on the link.

Hi @Rebecca Hylek , Great question. First thing is find the true business owner for Jira Align in the company. While Jira Align is usually owned and maintained by a tools group, it is fundamentally a strategic enterprise agile platform. A business person needs to be the product owner/manager. Once you have that owner…

Hi @GregPearson - The root of the issue is that the Atlassian-built Jira api. Hard deletes: The api does not send or accept "hard deletes," therefore: * Align will never know when an issue is hard deleted in Jira and * Jira will not accept a hard delete from an external system (like Align) * The way around this is to use a…

Hi @Samit Mehta _321 Gang_ , No. Do not may the Summary field in lieu of the Epic Name. Jira requires both fields on features (Jira epics) and Align is forced to follow Jira in this case. Best practice is to teach people to duplicate the Epic Name in the Summary field. Hopefully Atlassian will either move the Epic Name to…

Hi @LaVon Smith , Are you asking about Jira or Jira Align? You just referenced Jira. If you are expected to be the super admin for Align, you need the training to do so. Based on what you are sharing, it looks like you need to reassign the system role for the people in question from a team level role to a program level…

Hi @LaVon Smith What is your system role in Jira Align? Are you a Super Admin? There are two key components to data access in Align - both your system role and your team membership. Super Admins, by default, can see everything; other system roles can only see the data for programs and teams to which they have been…