Comments
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How did you go @Pascalle Leeuwerink ?
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Hey @Pascalle Leeuwerink - I'm a product manager on Jira Service Management. Welcome to JSM :) You may also need to add the users a Customers in the 'People' page of the JSM project, so they have access to the project. LMK if you want to chat through this more (and anything else we can help with!)…
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Hey @Dave Mathijs and @Richard_Donnell - thanks for your feedback. The existing implementation of the Requests Tab was pretty limited, and given the way it was originally built was going to be difficult to extend to the more complex user cases that we uncovered in further customer discussions. We are 100% still talking…
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Hi all, Sharing a quick update - we’re going to be ending the Requests beta on October 4, 2024, and not moving it to General Availability. All the details are captured in a new community post. Thanks to everyone who used the beta and provided feedback - we really appreciate your input! Will
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Hey @Tim Eddelbüttel - thanks for the question. Requests Tab is supposed to solve - Context switching between Jira Software and Jira Service Management (you're exactly right) - Help explain and set up user roles in Jira Service Management so admins can make sure people have the right access to request information and…
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Hey Linda - a few days ago we ran an AMA on 'The psychology of high-performing Agile teams'. You might want to have a flick through and see if there's anything useful in there! Nicole's question at the bottom of the page seems especially relevant.…
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@Alex R. I know this is the wrong thread for this, but I just saw your question on the Agile AMA about getting your devs to use Jira and wanted to make a few suggestions; especially around not actually getting them to log into Jira to manage their work! - Automations are super handy, and can be triggered as your devs make…
