Brita Moorus Community Champion

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A tip that has worked well for me is telling Rovo not to jump straight into the answer. I often ask it to first point out missing context or assumptions and ask a few clarifying questions. It usually leads to a much stronger result and saves several rounds of re-prompting 😊

So many interesting posts! 🤩 💫

That's fun! 💫

Couldn't resist 😂 🍓

This thread is making me seriously crave a bowl of cereal 😄 I haven’t had one in ages, but now I’m suddenly considering cereal for dinner! 

Welcome, Rolf! 👋

Welcome! 👋 I’d recommend starting with Atlassian Learning’s Jira fundamentals courses and exploring a small test project to get comfortable with the newer navigation, automation, and project configuration options. And of course, feel free to post any questions here along the way - the Community is always happy to help 😊 💙

I completely agree with @Daniel Ebers point. A workflow should be easy enough to explain that users understand not only where an issue can move, but also why each status exists. One thing I’ve found useful is asking stakeholders to justify every status with a real decision, handoff, SLA or reporting need. If a status…

Thanks for sharing, @Martin Runge! Will take a look at this course 😊

Yes, I’ll be there! 🙌 I'm excited about the AI & Rovo sessions, as well as hearing more about the new features and functionality planned across Atlassian products. I’ll also definitely stop by the Community Booth as these events are always such a great mix of learning, inspiration and familiar faces 😊 💙 See you in…

Hi, @Martin Grealish! 👋 This is possible to a degree using the User mentioned trigger in Confluence automation. You can create a rule with: When: User mentionedThen: Send customized emailRecipient: {{user.emailAddress}} This sends an email to each user when they are @mentioned on the page. However, there are a few…

Hi, @William Glover (admin)! 👋 I tested this as well and can confirm the same behaviour: the User mentioned trigger did not run when I mentioned myself, but it triggered immediately when I mentioned another user. Atlassian's documentation says the trigger runs when a user or group is mentioned on a page, blog post, or…

Welcome, @Tejus J! 👋 Your mix of project management, Jira, automation, and chess sounds like a perfect fit for this community! I like the connection between chess and project work as both involve anticipating dependencies, managing risks, and adjusting the plan when reality changes 😊 ♟️ Looking forward to hearing more…

Hi @Susie Lee, I’m sorry this has been such a frustrating experience 🫶 Community members can’t delete accounts or review billing, but the first step is to cancel or deactivate all active subscriptions, including any free products or apps. Once those are fully deactivated, you should be able to proceed with deleting the…

Hi, @Spandan! Welcome to the Community! 🧡

I agree with @Thanasis Nikolaou 😊 It’s worth checking the course page or original email for the training provider’s support contact, as they should be able to confirm whether a retake is possible. And if you have any Atlassian-related questions, the Community will always be happy to help! 💙

So pretty! I can finally see it on our instance as well 💙 This really improves the usefulness of folders!

I have implementd two playbooks recently to one of our customers: 1. Employee Onboarding Playbook 👋 The problem it solves: onboarding tasks were handled by several teams, which made it easy to miss access, hardware, or ownership steps before the employee's first day. Who is involved: HR, IT support, the hiring manager,…

This is amazing and will replace a lot of automation rules. Thanks! One thing I’d love to see next is cross-work item calculations (e.g. rolling up values from child work items to Epics or Initiatives). That would unlock a lot of use cases around portfolio planning and reporting ✨ I also hope Atlassian publishes a library…

Would love to have the possibility of editing the colors of the folder icons - that way it would be easier to navigate between different folders. 💚 💙 🧡

Hey, @Gilbert Stein! 👋 The option to select Company Hub as the Confluence landing page from General Configuration was removed with the new Company Hub navigation changes in March 2026. There are feature requests for that: * CONFCLOUD-79946 * CONFCLOUD-82127 

Welcome! 🤗

That's a nice suprise! Back to liking & planting! 💚👏

Great summary, thank you! 🙏☺️

I feel more comfortable with Jira customization & automation options so I have to say Jira 🙈 

Thank you, once again a great roundup! 💙 👏

Last couple of hours to go! 💚

Great tips! 😊 One thing I'd add is to review your templates regularly. It's easy to end up with outdated or duplicate templates over time and having too many choices can make it harder for users to pick the right one. Sometimes fewer but well-maintained templates lead to much better usage 🧡