Dave Mathijs Community Champion

@Bojan Virag Has the old user(name) been disabled in AD?

Please double check the context of the Story Points field and make sure it is enabled for all issue types you would like to edit.

Hi @Jonida Malaj when you're talking about "the overview", what do you mean exactly? The queue, the board, the dashboard? Changing the columns of a queue will affect the view for all agents.

Does the user who wants to save the changes to Jira from Advanced Roadmaps have the Advanced Roadmaps user permission?

Hi @Chris , your avatar is linked to your Atlassian Account and cannot be enabled/disabled per product.

Hi @sai chinamuthevi You Story Points field needs to be on the Edit/View Issue Screen of that issue type as well. 

Hi @Veronika Rehakova welcome to the Atlassian Community! The Space Admin needs to grant you the Delete page permission of that space.

Hi @Steve Ruder welcome to the Atlassian Community! I suggest to read the following documentation pages: Work with dashboards in Jira Cloud Dashboards are not added to boards, they are created separately and are independent from boards.

Hi @Kyan Rowse , welcome to the Atlassian Community! When you click on the cog in the down-right corner - to the right of created/updated - are you able to spot the created custom field in the list? Has the created custom-field been added to the view screen of this issue type in the project?

Hi @Phil Bustin , because a sandbox environment has a different URL from the production environment, changes in the sandbox environment will never impact the production environment. You can find info about the sandbox here: Manage product sandboxes

Hi @Phil Bustin , Changes indeed need to be made in the target project (i.e. Production). Sandbox is just for testing, not for deployment to other environments.

True, it will take some time depending on the number issue. Please also note that bulk operations are limited to 1,000 issues at a time which means that you'll have to restrict your filter to maximum 1,000 issues.

Hi @Chris , This can be done via a bulk operation, but yes, the mapping between the old priority value and the new priority value is required. Before doing this in the tool itself, can you agree with the business on the mapping? I suppose you don't need approval from each project lead?

Correct, this is referring to Tempo not having renewed the Cloud subscription for their site tempo-io.atlassian.net, ouch!

Hi @나나나 , I think it is 90 days before the license expiration date.

Hi @Christophe , the error message you are receiving refers to Cloud, the tags you added in the question refer to Server. Can you please confirm which hosting type you're on?

Hi @Ela Yehudayi welcome to the Atlassian Community! Are you the only user not receiving email notifications for Jira or are there multiple users not receiving notifications? Are you expecting customer notifications from the portal or user/agent notifications from JSW/JSM?

Can you re-insert the attachment on the page from the attachment list?

Are there any parent page restrictions that prevent you from seeing the page?

Hi @Lisa Pitts Harrell welcome to the Atlassian Community! You would need a third-party app like ScriptRunner for Jira with additional JQL functions like issueFunction in epicsOf

Hi @priyanka avula , can you please paste a screenshot of the error message? Does the page still contain the attachment itself (when looking at the attachments list)?

Hi susann.ivarsson@dahl.se are you a normal Jira user or a Jira administrator?

Hi @VINCENT DUPONT , I'm suggesting you to raise an official support request with Atlassian via the following URL: JPOCLOUD 

Was the field "Team" actually a custom field? Because Jira uses a couple of Team fields, for Tempo, for Advanced Roadmaps. It's best not to change the name of custom fields created by apps. Do you have a screenshot of that custom field and type?

Hi @Nándor Pap welcome to the Atlassian Community! You cannot change the colour of the lozenge in Cloud. What is strange is that your In Progress status is shown with a yellow background. Are you sure you are on Cloud? What is the URL of your Jira instance?

You don't have 2 custom fields named Hub by any chance?

Hi @jgoldwin welcome to the Atlassian Community. Projects in Jira Software have a Roadmap per project. If you need a roadmap (Gantt) for multiple projects, then you'll need Advanced Roadmaps. Advanced Roadmaps is a cross-project planning tool only available as part of Jira Software Cloud Premium and Enterprise. Other…

Hi @Chaudhary Ibraheem , Please have a look at permissions in Advanced Roadmaps: * Cloud: Types of permissions in Advanced Roadmaps * Server/DC: Permissions in Advanced Roadmaps You'll need to give Advanced Roadmaps user permissions to the people needing access if they need more than read-only permissions.

Hi @Peruma Chinnasamy , Please have a look at this KB article: JIRA Issue Key is not in Sequence during Issue Creation Thanks for accepting this answer if it helps you.

Hi @Rinjini Poddar , the standard Dashboard gadgets won't be able to meet this requirement. For drill-down, you'll need a third party reporting or BI app like Custom charts for Jira or eazyBI.