Dave Mathijs Community Champion

What a great article @Peter Van de Voorde , I absolutely agree with this approach, even when I'm not at all a global traveler. Work mailbox and calendar are not installed on my mobile phone. As for Slack, I can easily decide when to mute notifications (after business hours). Another thing I've done is disabling mail…

Hi @Geoffroy-CAD welcome to the Atlassian Community! Please follow this procedure: How to Transfer Boards to a New Account

Hi @Jamie Edmondson , there's a reason this 'guardrail' exists. Managing more than 5000 issues in a plan is not effective in my opinion. Either show less detail, filter statuses, ... in other words, limit the scope. It cannot be changed in Cloud. See: Limits on plan size in Advanced Roadmaps.

Oh boy, I got so many gifts from Santa as a child, I was so spoiled. I used to collect everything automotive: Matchbox, Majorette, Bburago 1/24 and 1/18 diecast cars, Britains, ... Nintendo Game & Watch (Donkey Kong, Mario's Cement Factory), Commodore 64, ... I'm picking the 255 Computer Command as my granddad owned a…

Bring it on!

Watching/following this discussion for tips & tricks.

Hi @Yakov Melman , in that case, you need to create 2 separate field configurations, one for each issue type. Make it required for one issue type, optional for another issue type. Use these field configurations to create a field configuration scheme associated with your project/s.

Thanks for the offer. We don't have any use cases for the moment.

Hi @Katherine Japutra welcome to the Atlassian Community! The hierarchy level of Jira (Parent > Base > Subtask) won't show on a JWM board, this is currently reserved for JSW agile boards.

Thanks @Luis Machado for sharing your story and experiences. I feel for you, keep up the good work!

The screenshot above is a transition screen used in 2 workflows. You need to go to Project settings > Issues > Screens There you will find the Issue Type Screen Scheme used associated with your (or more) project/s. Then go the the designated Screen Scheme en duplicate/copy the Default Screen (if there's only 1) into a…

Don't hesitate to go through the Jira Service Management Cloud Documentation. See: Customize the fields of a request type

See: Jira Service Management issue sharing

Hi @ks_hyeon , you need to share the issue with those specific customers for them to see the issue in their portal. Working with an Organization/Customers will share all issues (and notifications) with all customers from that Organization.

Hi @Sreenadh Split your screen from the screen scheme into 2 or 3 issue operation screens: Create Issue Screen, Edit Issue Screen, View Issue Screen. Remove the field 'Closed Reason' from the Create Issue Screen and Edit Issue Screen and only put in on the View Issue Screen.

Hi @Philipp Rosenboom , no, that's not possible. Don't hesitate to submit that feature suggestion with Atlassian Support.

Hi @Billy Macrae , this means that you have created 2 separate transitions with the same name. Rename one of them.

Hi @Nick Lucey * breached() filters out issues whose last SLA cycle has failed to meet its target goal * everBreached() filters out issues that have failed to meet their target goal You can find more info here: Write JQL queries for SLAs

Hi @Marvin Radmer , what you you mean by "I've created a button"? Where have you created this button?

Hi @Alex welcome to the Atlassian Community! You can find the Atlassian Partners Overview here. You can filter by your needs and/or location.

Hi @chuckberry These 'work categories' won't disrupt your current workflows. More info: What are work categories?

Hi @Leanne Bennett welcome to the Atlassian Community! Start with this KB article: Reporting in Jira That's a strict deadline, good luck!

Hi @Matt Daly , have you tried ordering your Board Filter Query by status?

You're welcome. If it helped you somehow, thanks to click the green 'Accept answer' button.

Hi @SUKETA SHARMA welcome to the Atlassian Community! The character '/' is a reserved JQL character. You must enclose it in a string or use the escape '\u002f' instead.

Hi @KDSI Sàrl On your transition, you have a checkbox called 'Show transition in the customer portal'. When the transition goes to a 'Done' status category, you can set the resolution as well.

Hi @Benjamin Odenthal welcome to the Atlassian Community! No, you cannot change this number.

Hi @Lakshmidevi H A welcome to the Atlassian Community! There is no possibility to add a gadget of such kind to a dashboard as user management is limited to Organization/Site Administrators. I just found a third-party app called User Management by Toros which might be interesting, haven't tried it yet though.

Hi @Apoorva Sharma , why would you develop a custom plugin for this feature? The out-of-the-box Field Required Validator can be used on a transition screen.

"Offer an easy interface to track your progress" JCMA can do much better in displaying the actual progress of an ongoing migration. Sometimes you're wondering if the migration is stuck or not because the only message you have is "Running" or "Ongoing" Elapsed time of each selected option should be visible after the…