Dave Mathijs Community Champion

Hi @Raghad AlRoumi Are all statuses mapped to the correct column in your board configuration? Does that board use the same workflow as the board where you can move the Story back from Done to In Progress?

+1 for this suggestion, more consistency throughout the platform.

Hi @Zhinoo Zobairy Here's a documentation page that might get you started: What are the different type of admin roles?

Hello @Andreas von Euw Have you read this documentation article yet? Importing and exporting object schemas

SLAs are a Jira Service Management feature. There is a third-party app available though: SLA Powerbox

Thanks for the clarification. For team-managed projects, enable estimation: * If you’re not already there, navigate to your team-managed software project. * Go to Project Settings > Features. * Enable the Estimation feature. * Once Estimation is enabled, you can select whether to use Story points or Time.

Hi @Jonny Polivka Yes, you can follow this KB article: Disabling the HipChat Integration with the Atlassian Products

 Hi @Marcus Ingvarsson welcome to the Atlassian Community Please set your Estimation Statistic to 'Story Points' in the Board Configuration/Settings:

Hi Gal, In Cloud, you cannot restrict request types (or portal groups) to groups or project roles. This question has been asked before and none offer the proposed solutions answer the requirement completely. Not even third-party apps in Cloud can manage this, unfortunately. * Creating separate projects is not a valid…

Hi @Luigi Napoletano welcome to the Atlassian Community In order to implement SSO, you'll need to Configure SAML single sign-on

Hi @Sebastian Gerhard Please follow these instructions: What are the steps for setting up custom email addresses?

Hello @Osiceanu Mihai Bogdan welcome to the Atlassian Community! Are you trying to rename the issue type? Or what are you trying to do? Can you share a screenshot of where you are updating it?

Hello @Helaina Yardley welcome to the Atlassian Community! Please find more info in this documentation article: Closing a board

➕1 Recommended 🙂

Thanks for sharing your tips and best practices @John M Opsgenie is still a blind spot for me, but with this article, I'm interested in exploring the features and configuration settings.

In that case, an option is to place the custom field on a transition/workflow screen (between two workflow statuses), add the screen to a (self-reflecting) transition and add a workflow condition hiding the transition for everyone except specified project roles or groups.

Great initiative @Justyna Gdowik _ Deviniti _ !

No, forms are "collapsed" by default and cannot be expanded by default. For more info, see: How do forms work in the issue view?

Hi @Arvind Do you want to hide those fields permanently? Then check the Field Configuration associated with the project. You can hide custom fields from the screen. If you use different field configurations per issues type (managed by the field configuration scheme), you can hide fields for specific issue types.

Only a third-party app like Actions for Jira Service Management has this feature.

I'm afraid I won't be able to help you further. I never experienced this behaviour before. Let's see what other community members are answering, otherwise I suggest you submit a support request directly with Atlassian as it is the consequence of an import.

Hi @Darren Laurel Welcome to the Atlassian Community! Add those dates to your calendar as a "holiday" and the SLA will not run on those dates.

Hi @박성민(학해) Out of the box, they can add comments and att attachments in the portal view. With third-party apps, they might be able to perform workflow transitions or edit values in fields.

Hi @Michael Simon This probably is an inline comment from an inactive user. Or do you have this for all inline comments?

Thanks for sharing @Eugene Pak

Hi @Humberto Marasi welcome to the Atlassian Community! Page titles in the same space need to be unique. There cannot be two pages with the same name in your space. So you'll need to use some kind of distinctive prefix or numbered headings.

My favorite Cruise memory: Convince me otherwise. 😎

Hi @lindsay.boss Welcome to the Atlassian Community! Does that Epic (CSM-17) have issues in it?