Dave Mathijs Community Champion

Hi @Lisa_Miller welcome to the Atlassian Community! This is not natively possible in Jira as Advanced Roadmaps only allows you to define 1 specific hierarchy for the entire site. However, with a third-party app like Structure - Flexible Jira Project Management you can create any hierarchy you like between issue types.

Hi @Nico Ocampo welcome to the Atlassian Community! Have a look at the following documentation article: Import data from a CSV file Importing attachments You can attach files to issues created from your CSV file. To do this, specify the URL of your attachment in an Attachments column within your CSV file.

Are there any ScriptRunner behaviours or Hide system or plugin UI elements installed on the environment?

Hi @Ricardo Costa welcome to the Atlassian Community! If the team is not able to complete a sub-task within a sprint, then I would consider breaking up the stories/tasks into even smaller chunks of work. You would need and issueFunction in your JQL filter which is not available natively.

Hi @Normann P_ Nielsen _Netic_ , do you experience the same issue with another browser?

Hi @ofiryariv The third-party app Table Filter and Charts for Confluence offers this feature, it's not natively available in Cloud.

Great to see that you got it solved. Thanks for accepting my answer if it helped you.

This means that your portal isn't open, see the link above for instructions.

Is there any kind of error or screenshot you can share?

Nice feature, just tested it out. I also agree with @Jack Brickey , would love to have the option to place Related resources above the Contact us about panel.

Hi @Benjamin Paton thanks for sharing your tips and tricks and best practices on queues in JSM. However, I never recommend using queues in JSM when there are dozens of support teams involved. Dashboards are way more flexible to use and can have multiple gadgets/filters on a single page. Every support team wants filters…

Hi @Myagmarjargal Shagdar welcome to the Atlassian Community! * Are you a project administrator? * Have you set up an open portal? * Have you copied and used the generated code on your web page(s)? * Does the request type have a required field? Then make it optional.

Correct

Hi @Rubén León Herrera , Existing groups in Jira Server will be migrated to Jira Cloud, even if they don't have any members. Have you read anywhere that those groups would be eliminated i.e. not migrated?

Hi @Rubén León Herrera welcome to the Atlassian Community! Any deleted users or users in inactive directories that are referenced in your Jira data will appear as Former user after migration. If you need to migrate the references to these users, reactivate them (or the directory) before migrating. Users…

Hi @Janakiraman S , no, you cannot change this view. Maybe review the approval process instead?

Under Issues > Search for issues determine the criteria of issues you would like to export. Then switch to Advanced to see the JQL. See also: Advanced searching 

Hi, can you share the current JQL of the filter results you would like to export?

Hi @DH20275693 , the limit previously was 1000 results. You need to split the issue search via a filter criteria into chunks lower than your limit, export twice and then merge the results again.

Hi @Chasovskikh Kirill , have you already tried to create a static image of your plan to share with users who don't have the browse projects permission?

Hi @Cameron Power The Navigation Cards are provided by Refined for Confluence The Card macro is provided by Content Formatting for Confluence Have a look at their documentation or submit a support request directly.

Hi @Piper W welcome to the Atlassian Community! Atlassian performs Jira Cloud re-indexing on its own, normally only when you change fields. This is done without downtime.

Hi @Jeroen De Cock , please have a look at the following support article: Understand authentication policies This should enable you to move that user to a non-billable policy (without SSO). Please note that you can't add users you sync from your identity provider to the non-billable policy.

Hi @Sampath , What would be the purpose of having an out-of-office in Jira? Not being assigned any issues for a period of time? These are set in your mail client normally.

Hi @キムミンジョン welcome to the Atlassian Community! The progress bar can be seen on the task itself. If you would like to display subtasks in a sprint, then you need to base the swimlanes of your scrum board on Stories, otherwise the subtasks won't be displayed in the active sprint board.

Hi @Sal , I suggest submitting a support request with Atlassian for this issue.

Hi @Stian Sagevik , welcome to the Atlassian Community! Strange issue happening there. Have you tried to clear your browser's cache? What is your the default language of your OS and browser?

In my opinion, incidents without a workaround which are pending root cause analysis (handled in the problem ticket) should be transitioned to that status so the support team knows it doesn't need to work actively on those issues.

Hi @Tugrul Salli welcome to the Atlassian Community! Great to see that you linked the 3 incidents to a problem for root cause investigation. If there is no workaround for these incidents, do you have a specific status in the workflow to indicate this? Something like Pending? 

You're welcome!