Dave Mathijs Community Champion

The post functions (depending on third party apps you might have) can trigger the next issue in line. This indeed can also be achieved with automation rules of course. A re-run of the development issue and/or test issues is preferable in my opinion. It all depends on HOW your developers and testers would like to work. As I…

Hi @Sergey Lazarenko welcome to the Atlassian Community! Do your tickets with status 'Done' have a resolution set?

My favourite "memory": When you spot your two colleagues @Walter Buggenhout and @Piet Pieters in the blink of an eye in the crowd on the first row while watching the live stream remotely ... and you managed to capture a screenshot. Pics or it didn't happen ...

Hi @Hanna Rybina welcome to the Atlassian Community! In your case, I would make the sprint 2-3 weeks. For another use case of one of our clients, I've created separate issue types for this 'long' flow. One Epic is split into: * Issue type Business Analysis * Issue type Functional Analysis * Issue type Development * Issue…

Hi Malte, When you create a new project without shared settings: * A new Issue type scheme will be created * A new Workflow scheme will be created * A new Issue type screen scheme will be created * The System Default Field Configuration scheme will be associated * A new Permission scheme will be created * The Default…

Hi @Scott.Hamilton welcome to the Atlassian Community! You are correct, respecting the issue hierarchy in Jira, a Roadmap will show Epics (parent) and the base issues within it. Stories are always part of some kind of feature/release (= Epic), no? A third-party app like Structure (in combination with Structure.Gantt) gives…

Hi @Neelesh PB welcome to the Atlassian Community! You can create an automation rule when the Due date (or another Date Picker custom field) is reached. * When: Scheduled (JQL) * Action: Send email

I've noticed a similar issue with a Clous site of a client of ours, a spinner after an action, sometimes even with a 500 - Internal Server Error. I submitted a support request with Atlassian for this, troubleshooting still ongoing.

HI @V N Raju Vallabhaneni welcome to the Atlassian Community! From where would you like to add a link? From an issue? From another products? In the sidebar of an existing project? Between issues? In the sidebar of a project, above Project settings (if you're an admin) you have Add shortcut to add a an item to the project.

Hi @pavan shelar welcome to the Atlassian Community! Is it always the case? Do you eventually find the name?

Hi @Paul Loveday to my knowledge, this mail notification cannot be customised. You need to go to the admin section anyway to correct the rule if there are errors.

Hi @Philip Colmer I'm not aware of such an app for Cloud. I do understand that people sometimes forget or unwillingly make a mistake, but honestly, the difference between a customer facing (public) comment and an internal comment should be basic knowledge for every trained JSM agent in my opinion.

It's a shame Atlassian just doesn't provide more icons from the box, how difficult can it be with such a design department?

Maybe it can be scripted in Server but I doubt it.

Hi @Hang Bui welcome to the Atlassian Community! This is normal behaviour (by design), there's only one source of truth, the original page.

Hi @jaspreet kaur welcome to the Atlassian Community! Yes, that is possible with Automation: * When: Issue created * If: Issue matches JQL issuetype = Epic * Then: Create a new issue in:* Project: Same project * Issue type: Story * Summary: set default * Epic Link: Copy from trigger issue * And: Create a new Story in Same…

HI @Astrid Grime Create a filter including all issues from all the projects you would like to analyse the data from. Then, add a Pie Chart gadget on a dashboard with Statistic Type 'Components' Or add a Two Dimensional Filter Statistics gadget to the dashboard: * XAxis/YAxis: 'Project' or 'Components' * Sort By: 'Total' *…

Hi @Joanna W welcome to the Atlaasian Community! Is the order of the test cases important/required that the summary needs this prefix?

Interesting, I will subscribe and listen on my train commute to a client.

Hi @André Bürger welcome to the Atlassian Community! These third-party apps may meet your requirements: * Email This Issue * External Share for Jira

Hi @Yael Dvorin Use a post function 'Assign to Current User' instead of an automation rule.

That is strange indeed, I'm unable to reproduce it. Following this thread to see if other users are impacted or if someone has a solution.

Hi @Toby Mitchell welcome to the Atlassian Community! I understand your frustration, the Clone feature in Jira is very basic. I rarely use it. There's no difference between cloning a base issue type or a parent issue type.

Hi @André Matzke , can you share a complete window screenshot of what you're experiencing?

Then I suggest to create a filter and use it on a gadget in a Dashboard.

Are the user directories synchronized correctly? Have you looked at the session timeout settings as well as the HTTP Timeout Settings?

Hi @Thomas Seubert welcome to the Atlassian Community! First of all, you need to make sure that the Saved Filter on your Scrum Board includes resolved issues. Next, you need to have a 'Done' status column in your board containing all 'green' statuses of your project. You cannot have unmapped statuses (see Columns in Board…

Hi @Aryeh Schwob welcome to the Atlassian Community! Since you are talking about a Kanban Board but asked the question in Jira Service Management, there are several answers: Jira Service Management If a customer needs to fill out the due date during the creation of a support request in the portal, then you need to add the…

Hi @Rehnuma Noor are you using an external user directory? Is it only with Confluence? Do you have other Atlassian products?

Hi @Guillermo Conesa welcome to the Atlassian Community! Customers who access your customer portal are able to search knowledge base articles via the portal, they don't need a Confluence license. However, all people who contribute to the KB, the knowledge workers who create and edit articles in Confluence DO need a…