Dave Mathijs Community Champion

Hi @Will Vargas welcome to the Atlassian Community! Some reports may be limited to specific templates used. As for SLA reports, have you defined service level agreements in your service project?

Hi @[deleted] Do you mean that the Board needs no approval for the same request type(s) so when they submit such a request, it is auto-approved? Or have I misunderstood your question? Approval steps are configured in the workflow. Depending on the Reporter belonging to a Board Group f.e., you can have automation…

Hi @Marina Kotler Go to the Apps > Manage apps section in your Administration/Settings to find out which apps no longer have a valid license.

Hi @ssuhas91 , all server products are discontinued (EOL, unsupported) by February 2024. So yes, moving to the Cloud is strongly recommended. The sooner you start the assessment, the better. Here are some links to resources available: * Migration Program * Migrate your Atlassian Server to Cloud

Hi @Mark Lin welcome to the Atlassian Community! You're kind of defeating the purpose of a mandatory attribute then. 😉 So you'll either need to make the attribute optional or map it with a default value.

Hi @Riley Venable If that is the answer, I misunderstood the question, but yes, it can be that simple. 😁

Hi @Debasish Biswas welcome to the Atlassian Community! Templates in Confluence are not hierarchical, you cannot nest a template in another template. What you can do is work with an Excerpt Include Macro or an Include Page Macro. In Cloud, creating a blueprint with child pages isn't possible out-of-the-box either as far as…

Glad you found a workaround.

HI @[deleted] The migration assistants use email addresses as the key identifier for your users. The first time you migrate, the Migration Assistant will copy all the users from your Server and create Atlassian Accounts for them in Cloud using their email addresses. These users will only be added to your Cloud license if…

Hi @venkatesh_rajput What is the relationsthip between the 'green' issue and the 'orange' issues? Is it the FixVersion? If your custom date picker field represents the Deployment Date, why don't you set that deployment date as the end date of the Release?

HI @Bakielemeso, Flory, Vodacom DRC (External) welcome to the Atlassian Community! I can highly recommend The Agile Coach - Atlassian's no-nonsense guide to agile development as a resource.

Hi @Shahar Nissim When you talk about Users in JSM, do you mean Agents or Customers? Issue cloning is always available in a project, it has not separate permission in a permission scheme. You need the Browse Projects project permission as well as the Create Issues issue permission. There is no way to restrict issue cloning…

If a/the sub-task issue type has been added to the issue type scheme associated with the project, you should always be able to create a sub-task for any of the base/standard issue types in the project.

Hi @Vishnu Vardhan Chenna Do you mean that for the same base/standard issue type in a project, some issues allow you to create sub-tasks and others don't?

Hi @Ahamad Chowdhury welcome to the Atlassian Community! This means that you have not been granted the Share dashboards and filters global permission. Your Admin can grant you this permission by adding you to a group that has this permission.

I didn't know that an Opsgenie license is/was included in JSM, thanks for the confirmation @Christian Beaulieu .

Hi @Ellen Yudt welcome to the Atlassian Community! Although you cannot group teams or associate teams, you could create single-choice or multi-choice select custom field with the desired values and enable custom fields used in Advanced Roadmaps. Are 'Programs' part of your issue hierarchy (above the Epic level)?

Although I'm a dog person, I only have a virtual pet (my alter ego), the one and only Garfield But if I were to have a dog, it would either be a Bernese Mountain Dog or a Dachshund/Sausage/Wiener/Teckel Wire Haired

You can search for issues where the URL field is not empty and bulk update the value if you have the Edit issues permission.

Hello @Jorge Carreras Martín Are you talking about a custom field type URL you created for your projects? You cannot change the URL of the link to the project itself. It has a syntax like https://<yoursite>.atlassian.net/browse/<PROJECTKEY>

Hi @Daniela Barbova Customers can follow-up their requests, the requests they've been added to as a request participant and/or the requests of the organization they are a member of in the customer portal. Your customers can track and filter all the requests they have raised and those that are waiting for their approval in…

Hi @mohammadreza mohareri welcome to the Atlassian Community! It al depends on the possible configuration of the app. As for Git integration, look at the View Development Tools project permission in the permission scheme associated with your project. If you don't want this to be shown in specific projects, those projects…

Hi @Daniela Barbova welcome to the Atlassian Community Anyone who is a customer on your portal can access the KB articles of your linked Confluence Space.

Thanks to click the Accept answer button if my answer helped you in any way.

Hi @Abhishek Ramakrishna P On the transition from "Open" to "In-progress" you can add a: Condition * Value field: Allows to execute a transition if the given value of a field is equal to a constant value, or simply set. OR Validator * Field has single value Validator: Field must not be empty during the transition. The…

Hi Hannes, Rakesh is looking for the total time to resolve an issue (f.e. number of minutes/hours/days from created to resolved), is that also possible with JXL?

Hi @Brittany Haney welcome to the Atlassian Community! You cannot display the portal group directly on a filter, so the only alternative is to group the request types belonging to one portal group. Example: project = <project name> AND "Request Type" in ("<request type 1 of portal group A>","<request type 2 of portal group…

Aha, I never exported users from that screen, thanks for sharing.

Time in Status for Jira Cloud may be want you're looking for.