Former user Atlassian Partner

Hi Steve, Easy Agile apps, including Easy Agile TeamRhythm, do not yet support a choice of data residency. I can confirm that app-specific data is stored in the USA. However, using Easy Agile TeamRhythm together with a Jira Cloud instance located in Australia will still work as expected. If you'd like to know more about…

Hi there! Uploading public holidays in our location using an ICS file would be ideal for me and my team. The NSW government publishes an ICS file for download on their website: https://www.industrialrelations.nsw.gov.au/public-holidays/public-holidays-in-nsw/#icalendar-downloads However, I get the error "We can’t use that…

Hi David, Easy Agile Programs only enables you to plan current or future iterations. * For Scrum teams, this means Active or Future Sprints. * For Kanban teams, this is determined by the dates of the iteration (calculated based on the increment start date). Past iterations are greyed-out, as in your screenshots of a Kanban…

Hi @James Sear , From the Easy Agile team, thanks for the shoutout for the User Story Map in Easy Agile TeamRhythm. David, I hope you're able to find the story mapping solution that suits you! Henri 

Thank you for taking the time to meet with us to talk about how you and your teams use Easy Agile Programs! We appreciate the opportunity to talk through your situation and feedback. I can see how Easy Agile Programs is missing some features that would be useful for you and your teams working with a single Jira project…

Hi there! After Easy Agile TeamRhythm is installed, it will be available for every Scrum, Kanban, or Team-Managed board Jira. Without additional configuration, it will show all the Epics that already exist on your Board. Issues in those Epics will show in columns underneath. If there are Epics on your Board in Jira, but…

I still get this error from time to time, when posting plaintext replies on Atlassian Community. It's making it difficult to help our shared customers. 

I've encountered this problem from time to time as well when replying. My comments are typically plain text, and I've started avoid using "@" to tag other conversation participants. Re-attempting after further simplifying my reply (or even typing it directly into the Community reply box) doesn't help since I then get an…

I found that I can live without TV/movie streaming services, I can tolerate ads on YouTube, but I can't live without some sort of music streaming service. I don't mind too much which one but I'm not going to get through a desk job without a soundtrack! When my mate's shared subscription to YouTube Premium (with YouTube…

Hi @David Leal, Thanks for your question about the new Third level hierarchy in Easy Agile Programs! It sounds like you’ve started with an appropriate configuration to manage two teams working on the project TTSB in Easy Agile Programs. You’re correct that the third level hierarchy enables you to filter your epics based on…

@Susan Haddock , Easy Agile haven’t worked on anything regarding customer profiles at this stage. I hope you’re able to find useful information on this topic elsewhere! @Alastair Dean , we agree that having Personas in Jira are more helpful than in Confluence. We use Easy Agile Personas to store our them inside Jira…

Hi @Joseph Chung Yin I agree with @Jubilee Kar that this is an app for Story Mapping, and you'll have to reach out to their support team with your questions. However, this isn't Easy Agile's user story mapping app Easy Agile TeamRhythm. Based on the addon key in the URL, it looks like an app from Dev Samurai, likely Agile…

Hi @Anshul Gupta When the Easy Agile TeamRhythm app is installed, it becomes available on all of your existing Jira Software boards. Without any more configuration, the app displays the epics and issues already on your board, in a User Story Map layout. If you don't use the app, it won't make any changes to your board or…

Hi Anastasiia, You may have to reach out to Atlassian to resolve this. You can open a support request with them here: https://support.atlassian.com/contact/#/ I hope they're able to resolve this for you. Henri 

Hi @Amrutha NG The Plan option in the Jira header is Advanced Roadmaps. Advanced Roadmaps is only available on Jira Cloud Premium (not Jira Cloud Standard). Alternatively, Basic Roadmaps are available on Jira Cloud Standard for Team Managed (previously Next Gen) Projects only: if you're only planning one Project and you…

Hi @Marie Mukarusine My name is Henri and I work on the Easy Agile User Story Maps app. Jira doesn't have a story map out-of-the-box, so if you're having problems with a story map you'll first have to determine which app you're using. Then, you'll be able to reach out to the company behind that app and they'll be able to…

Hi @Shackled You've figured it out, yes: you have to Review Changes and then Save them before the issues are created in Jira. For future readers, there's more information on this here: Save changes made on your timeline to Jira Software It looked odd to me when I first saw it too, since I haven't seen the same user…

Hi there @Puru I'm glad to hear you're looking to use the Easy Agile User Story Maps app! Were you able to get the app made available on your Jira instance? Feel free to reach out to us at support@easyagile.com if we can help you get up and running! Kind regards, Henri Seymour, Developer @ Easy Agile 

Hi @BILL SCHWARTZ One way to delete several selected issues at the same time is by using a bulk issue edit operation. You can read about that here: Editing multiple issues at the same time, Atlassian Jira Core Support. Hope that's a good place to start! Henri Seymour 

Hi @Christian R_ Thanks for trying Easy Agile Roadmaps! You will be able to schedule issues on your Roadmap by changing the dates if you've got date-syncing enabled. The easiest way to tell if you have date syncing set up is: if there is a blue "bell" icon in the app header, date syncing isn't enabled yet. Here's a guide…

Hi @Kevin Gordon We don't currently have a way to way to collapse all swimlanes in Easy Agile User Story Maps. I can see how this would be helpful for managing your Backlog while keeping already-scheduled work filtered out. There is a ticket on our product backlog for this and I've recorded your comments and vote to that.…

Hi @Kevin Gordon None of Easy Agile's four apps for Jira currently support deleting Sprints. Sprints can be created from Easy Agile User Story Maps and Easy Agile Programs; Sprints can be started and completed from Easy Agile User Story Maps. However, we don't currently have a feature for deleting Sprints. I'm interested…

Hi @NAYANA Since this is a new query, you'd be better off posting a completely new Question via [Start a topic +] at the top of the page. 

Hi there @Chris Gaskett From the looks of the Board dropdown, you don't have a Board open in your Project. Either it's not selected or the Board itself has been deleted. The Roadmap depends on the Board, not the Project; if this Project doesn't have a Board (anymore), you might need to create one for your Project. Here's…

Hi @Shiv Shankar Lal You can find this out for each app by visiting the listing on Atlassian Marketplace. For example, Adaptavist's ScriptRunner for Jira page says it's compatible with Jira versions from 8 to 8.16.1: It's worth noting that this Jira version range is what the latest version of the app is compatible with. If…

Hi @CARLOS EMILIO CASTILLA MAR The Epic -> [Story/Task/Bug] -> Sub-task hierarchy in Jira is fixed; unless you find an app that suits your needs, you won't be able to add other steps in that hierarchy or change the order. You might be interested in some of the previous discussions here about this problem to see how other…

Hi @Tristan Pouliquen The hierarchy provided by Jira Software is essentially: Epic -> [Story or Task or Bug] -> Subtask You could potentially use this to model your organisation's system of Epic -> Track -> Task. However, Subtasks have some limitations and they might not be suitable to track your Tasks. You may want to…

Thanks @Tina Behers! This seems like the answer that may actually address @Thomas Blades's original post. Kind regards, Stephanie Seymour | Easy Agile 

Hey Mai Anh, Do you happen to work for Dev Samurai, the company that makes Agile User Story Map & Roadmap for Jira? It sounds like it might be a good solution to take whiteboarded story mapping sessions "off the wall" and integrate it with a team's roadmap for Jira users like Mike, but it may be worth being upfront about…

Ah, I see! Thanks for clarifying for me, @Thomas Blades. I didn't know Jira Align facilitated user story mapping - I'll have to look into it!