Richard White _TechTime_ Atlassian Partner

@April Chi From the original post: > Note: The API is available for customers using the new user management experience only. 🔒 I would note that the docs don't actually specify that. All of the other admin API's that are new user experience do seem to (just none of the team specific ones...)…

@LynnG I think the previous answer may not have really answered your original question. Original User Management cannot use the User Access Admin feature and Atlassian stopped automatically migrating customer organisations:…

Hi Manuel, Atlassian stopped automatically migrating sites. However, you can contact support and in most cases they can help you migrate to the new experience. See this community post from Atlassian:…

Really interesting perspective, thank you for sharing. Sometimes, within the Atlassian world we are so focussed on the immediate problem ie. "We're running out of Jira licenses, what should we do?". It's important to step back and look holistically at the problem. I think its not just a lack of willingness by decision…

@Claire Gayrard we have customers that are interested in Tempo data in analytics as well. The main reason Tempo worklogs are required is that the Jira worklog data does not have correct author information (for all worklogs the author is the Tempo app user), so its impossible to do any useful analysis of time spent by user…

I think the 99% number might be a bit misleading - it may be true overall, but I suspect as soon as you have orgs that have been on cloud more than a couple of years, or more than one site, the numbers might be very different. We see something like 1/3 of our customers for our app are using the old user management…

Hi Nikolaas, Unfortunately , its not currently possible as far as I know. There are some related suggestions for Atlassian Guard: https://jira.atlassian.com/browse/ACCESS-1609 https://jira.atlassian.com/browse/ACCESS-1051 You could consider raising a new suggestion there for automatic select by IP range, but the other…

Ultimately, access to individual products is controlled by groups (At least if you are using the "Centralised User Management") Even when you just add a user to a role, there is a default access group that the user is added to. So the most reliable way to remove access to a specific product is to find all groups that…

Hi John, That particular user search API is only available if your organisation is using the "New user management experience" - see docs here: https://developer.atlassian.com/cloud/admin/organization/rest/api-group-users/#api-v1-orgs-orgid-users-search-post There is the get managed users endpoint - which works on old user…

Its not 100% clear from your question: > When the user logon directily with user What does this exactly mean? Are they entering email / password in Atlassian login page directly? Atlassian accounts are unique by email as far as I am aware, so if they are entering a different email address it will use the account for the…

Individual users can only be claimed by one Organisation at a time. If you prefer some of the users already claimed by Org A to be claimed by Org B, you need to unclaim them from org A. You can do this via admin.atlassian.com > Directory > Domains > Under actions select "Unclaim users" You can then upload a CSV containing…

Thanks for the shoutout for our product @shib saha (EasySSO) - but I think Ken is asking about cloud (there is no version of EasySSO for cloud) There is this documentation for automatically syncing users from entra id (including creating them, e.g when they are added to a group in entra…

Hi @akash.chakraborty , The User Management API's are not specific to your Atlassian.net site but are actually served at: https://api.atlassian.com/users/<resource-name>. More information is explained in the docs here: https://developer.atlassian.com/cloud/admin/user-management/rest/intro/#about. Another common gotcha is…

Hi Tal, There is no API that is providing that right now. The Jira bulk get groups search endpoint does allow you to search for only groups that provide access to a certain Jira product: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-groups/#api-rest-api-2-group-bulk-get The application key of the…

Hi @Eva Kasiak Firstly - there is nothing from Atlassian's side stopping the customer from adding an additional JSM instance for your team within the old existing Organisation. Is there a reason within the customer that this option is off the table? Since per user costs of Access also go down at higher user tiers it will…

Hi Paul, My experience is that neither invited status nor last activity works very well for JSM customers unfortunately. If a portal only customer only verifies their email and responds to tickets via email they stay invited and never active indefinitely - I would not be surprised if its the same for users that interact…

Hi @DE GIORGI STEFANO Whether this is the best way to do this depends on your exact set up and what you are trying to achieve. Assuming it is best to use the API - I think the path attribute can be removed from the JSON, as it is only required when updating a specific attribute or sub attribute. The userId should also not…

@MUHAMMAD MUZAKKIR BIN ABDUL MALEK There is a lot discussed in the article - but if you mean the app "User Management for Jira" - then yes it absolutely works well for JSM DC. 

The problem is real! I think the group ambassadors concept is really interesting. We have always approached the problem in a quite different way - to automate the adding and removing of groups - make it the computer's job, not another humans' - but I think this is quite a creative and interesting solution for cases where…

Thanks for the response. I'm getting ready to head to AtlasCamp myself - so if anyone wants to chat about it there, and our use case in more detail - would be cool to catch up there. We are making a companion app to our Jira app:…

Thanks @Aron Gombas _Midori_ Yes indeed - we have made sure at every license tier that our price will be much less than customers will save in license costs (even if the customer only goes down one tier). Unfortunately, we don't have any economic analysis of the average amount our customers are saving (and I would expect…

We also run into the same issue. We think we have found the cause and an easier workaround than restarting the server. Atlassian support have created an issue for this case: https://jira.atlassian.com/browse/CONFSERVER-69158 You can watch and vote for the issue there if it affects you. At the moment, if you have a public…

Hi @[deleted] , There are two things you need to do: 1. run the correct command to run the tests as part of your build 2. configure and run the junit parser to locate the test results First you need to ensure your tests are running in the build and that you know where the resulting test results files are being saved. The…

@Pradeep AThis question was about add a header item into a custom Bamboo app. If that it indeed what you are looking for, you can get started here. In general, if the question is a development one - it will be better answered in community.developer.atlassian.com. Otherwise, if you question is actually about Jira - it may…

@Pradeep AThis goes into the atlassian-plugin.xml file. You can read more about it here

Hi @Jodie Vlassis , Just a note that at the moment the google form needs permission to fill out. This form can only be viewed by users in the owner's organization.

Hi Reza, I'm a developer at TechTime (the developers of EasySSO). The plugin is fully supported, so you are more than welcome to also ask questions about it at our service desk. The way I am interpreting your question - you want SAML to be the default login method, rather than the users seeing the login form? Ie if the…

Hi, A few things which might help: - generally get better answers to development queries over in https://community.developer.atlassian.com/c/bamboo-development - If you didn't already know, you can use the Web Fragment FInder plugin in development environments to find all web item locations. To answer your actual question:…

Hi Seetharam, You might have more luck finding help in: Atlassian Developer Community - Bamboo Your plugin looks more or less correct to me, so might be worth investigating if your plugin is enabled correctly in Manage Apps?

Hi Mykola, There are a couple of ways you could approach this. It depends on why the test case is failing and whether it causes your build task to fail (ie the process returns non zero exit code) Some options: Quarantine the test - This enables bamboo build to pass, assuming your build completes without error. This must be…